#20,826 #3 #558

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LC New Albany

5946 New Albany Road West, New Albany, OH 43054
(183 Reviews)
$1,138 - $3,443/mo
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Floor Plans & Pricing

1 Bedroom

Bentley Flat - FARMS

1 Bed, 1 Bath | 689 - 812 sq. ft.

$1,138 - $1,254

3 Available Units

See Floor Plan Details

Town Center - EXC

1 Bed, 1 Bath | 580 - 779 sq. ft.

$1,431 - $1,679

3 Available Units

See Floor Plan Details

Bentley Town - VIL

1 Bed, 1 Bath | 755 sq. ft.

$1,204 - $1,349

2 Available Units

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Bentley Town - FARMS

1 Bed, 1 Bath | 748 sq. ft.

$1,203 - $1,320

1 Available Unit

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Bentley Town - VIL R

1 Bed, 1 Bath | 755 sq. ft.

$1,335 - $1,493

1 Available Unit

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Trevor C - EXCll

1 Bed, 1 Bath | 1,023 sq. ft.

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Trevor A - EXCll

1 Bed, 1 Bath | 1,023 sq. ft.

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Trevor B - EXCll

1 Bed, 1 Bath | 1,023 sq. ft.

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Bentley Flat - EXC

1 Bed, 1 Bath | 748 sq. ft.

See Floor Plan Details

2 Bedrooms

Bentley II Town - FARMS

2 Beds, 2 Baths | 1,024 - 1,088 sq. ft.

$1,452 - $1,707

3 Available Units

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Bentley II Town - VIL R

2 Beds, 2 Baths | 1,000 - 1,025 sq. ft.

$1,648 - $1,731

3 Available Units

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Manchester Town B - FARMS

2 Beds, 2 Baths | 1,201 - 1,315 sq. ft.

$1,678 - $1,861

3 Available Units

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Chase C Flat - VIL

2 Beds, 2 Baths

$1,750 - $1,774

3 Available Units

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Chase Flat A - VIL R

2 Beds, 2 Baths | 1,045 - 1,090 sq. ft.

$1,910 - $1,934

3 Available Units

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Stansbury Town Plus - EXC

2 Beds, 2.5 Baths | 1,350 sq. ft.

$2,076 - $2,329

3 Available Units

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Stansbury Flat - FARMS

2 Beds, 2 Baths | 924 sq. ft.

$1,485 - $1,647

2 Available Units

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Bentley II Town - VIL

2 Beds, 2 Baths | 1,000 - 1,025 sq. ft.

$1,504 - $1,560

2 Available Units

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Bentley II Town - EXCll

2 Beds, 2.5 Baths | 1,056 sq. ft.

$1,646 - $1,820

2 Available Units

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Stansbury Town Plus - EXCll

2 Beds, 2.5 Baths | 1,350 sq. ft.

$1,981 - $2,179

2 Available Units

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Bentley II Town - EXC

2 Beds, 2.5 Baths | 1,056 sq. ft.

$1,727 - $1,914

1 Available Unit

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Greystone II Flat - EXC

2 Beds, 2 Baths | 1,125 sq. ft.

$1,732 - $1,919

1 Available Unit

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Chase Flat A - VIL

2 Beds, 2 Baths | 1,045 - 1,090 sq. ft.

$1,750 - $1,769

1 Available Unit

See Floor Plan Details

Chase B Flat - VIL

2 Beds, 2 Baths

$1,750 - $1,769

1 Available Unit

See Floor Plan Details

Stansbury Town - FARMS

2 Beds, 2.5 Baths | 1,179 - 1,275 sq. ft.

$1,863 - $1,881

1 Available Unit

See Floor Plan Details

Chase C Flat - VIL R

2 Beds, 2 Baths

$1,914 - $1,934

1 Available Unit

See Floor Plan Details

Chase B Flat - VIL R

2 Beds, 2 Baths

See Floor Plan Details

Manchester Town A - FARMS

2 Beds, 2 Baths | 1,173 sq. ft.

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Town Center II - EXC

2 Beds, 2 Baths | 1,074 sq. ft.

See Floor Plan Details

3 Bedrooms

Bentley III Town - VIL

3 Beds, 2 Baths | 1,520 sq. ft.

$2,384 - $3,443

1 Available Unit

See Floor Plan Details

Bentley III Town - VIL R

3 Beds, 2 Baths | 1,520 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

LC New Albany Reviews

(183)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2021 - 2023

5/1/2023

RUN FAR AND FAST

please avoid this place at all costs. The community may appear nice on the outside, but the vermin that manage the apartments are the worst to deal with. We have had nothing but problems with them since day 1 from slow maintenance (and not evenā€¦Ā See More >
    Review Author Icon

    mtartt465@gmail.com

    Resident ā€¢ 2010 - 2022

    4/23/2022

    LC NEW ALBANY - THE PLACE TO LIVE YOUR LIFE YOUR WAY

    I LOVE THIS COMMUNITY. I MOVED TO LIFESTYLE COMMUNITIES IN 2010 & REMAIN A FAITHFUL RESIDENT; NOT ONLY ARE THERE MANY ACTIVITIES IN THE COMMUNITY TO ENJOY, BUT THERE IS ALSO A PET PARK FOR PLAYDATES, POOLS, THE GOAT - A RESTAURANT TO EAT &ā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2015 - 2016

      8/19/2021

      Horrible management, with liars that try to do whatever they can to charge you extra fees or make your life miserable. They also spray poison everywhere many cities are banning due to it causing cancer- they do not even warn ahead of time when theyā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2016 - 2021

        7/14/2021

        Let me start out by saying that no apartment complex is perfect. But I have stayed within LC Communities for 5 years now. I went from a ground floor 2 bedroom flat, to a second floor 2 bedroom flat, to a 2 bedroom townhouse. It'sā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2014 - 2016

          11/29/2020

          Rude, mean-spirited management who lie, along with jacked-up energy bills with the shady Nationwide energy. People drive like maniacs in the complex and no one obeys the speed limit...they poison the residents with spraying the cancer-causing glyphosate everywhere, without even warning people, so that youā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2019 - 2020

            4/17/2020

            It should be a crime the way the LC New Albany is handling this pandemic. I am self-employed and have been hit hard by the pandemic. The LC told me that they could not defer payments or help me because I don't have unemployment letters.ā€¦Ā See More >
              Review Author Icon

              Aleathea_S

              Resident ā€¢ 2020

              2/26/2020

              This community is my home because from the front office staff to their maintenance team, they always exceed my expectations or response. Initially I signed a yearly lease and just renewed another 12 month lease and am so excited to be staying here at theā€¦Ā See More >
                Review Author Icon

                Heather_B305

                Resident ā€¢ 2019

                11/5/2019

                We chose to live in the villages while our permanent home was being built. We lived in the Villages and it was very quiet and well maintained. The pool Was amazing and was always spotless. I highly recommend the LC and Collective house reality.

                  Manager

                  11/7/2019

                  LC New Albany
                  Hi Heather,We are so glad to hear you have had a positive experience at LC New Albany and with our Collective House team. Please let us know if you need anything and congratulations on your new home!Warm Regards,Alyssa Harris/District Property Manager
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2017 - 2019

                  8/15/2019

                  RUN do NOT walk the other way! Go as far as you can away from this place. This complex is seriously pathetic and run by people who do not have clue one on how to run anything. It amazing that they can manage their ownā€¦Ā See More >
                    Manager

                    8/17/2019

                    LC New Albany
                    Hi, Thank you for providing others some feedback regarding your stay with us. I am sorry to hear that we did not meet your expectations when it comes to move out charges and utility bills. I can assure you that we are not scamming you and would be more than happy to discuss these charges again. Please feel free to contact us directly at 614-933-9166 or stop by the office anytime. Warm Regards, Alyssa Harris/District Property Manager
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2018

                    12/15/2018

                    Place is a joke. Got a violation tag on my car for not parking in the right area. Funny that the parking lot behind my townhouse is NEVER full. You pay $1600 a month for the inconvenience of waking someone else to move their vehicleā€¦Ā See More >
                      Manager

                      12/18/2018

                      LC New Albany
                      Thank you so much for taking the time to rate your community and leave others some feedback regarding your stay with us. I am sorry to hear we did not meet your expectations. I would love the opportunity to discuss the issues you have experienced so that we can resolve them. Please feel free to stop by the office or reach me at 614-933-9166 to discuss further. Warm Regards, Alyssa Harris/Community Manager
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2017 - 2018

                      8/17/2018

                      We had high hopes moving into this place, it being brand new. Despite being new construction, we have had nothing but issues since moving in. The dishwasher door broke after a few months, laundry can hardly handle more than a small load (not to mentionā€¦Ā See More >
                        Manager

                        8/20/2018

                        LC New Albany
                        Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations in regards to parking and utilities. I would love to discuss the issues you have experienced. Please feel free to stop by our office or give us a call at 614-933-9166. Warm regards - Alyssa Harris / Community Manager
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2018

                        8/4/2018

                        I currently live in the exchange townhomes at the LC New Albany location. We've lived here for 3 months and we are already noticing issues with this company. The first month that we have been living here the management has decided to change parking rulesā€¦Ā See More >
                          Manager

                          8/7/2018

                          LC New Albany
                          Hi Ryan, Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations. I would love to connect with you on your current living experience with us at our office or over the phone at 614-933-9166. Warm regards - Alyssa Harris / Community Manager
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2017 - 2018

                          5/22/2018

                          After reading other reviews it's interesting that others are having the same issues.... I think this all comes down to there is only one office for 3+ apartment communities and probably close to 1000 units. The right hand never knows what the left is doing.ā€¦Ā See More >
                            Manager

                            5/24/2018

                            LC New Albany
                            Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations. I would be more than happy to discuss these issues needing resolution and discuss what we can do to enhance your experience here as a valued member of our wonderful community. Warm regards - Alyssa Harris / Community Manager
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2017 - 2018

                            5/22/2018

                            Where to begin? One of the worst experiences of my renting tenure. Utilities are THROUGH THE ROOF. Average $202 in summer months with no lights on while at work. Maintenance is beyond incompetent, and litlerally will tell you they fixed your problem but never evenā€¦Ā See More >
                              Manager

                              5/24/2018

                              LC New Albany
                              Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations. I would be more than happy to discuss these issues needing resolution and discuss what we can do to enhance your experience here as a valued member of our wonderful community.Warm regards - Alyssa Harris / Community Manager
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2017 - 2018

                              5/16/2018

                              Don't live here! The staff does not care about residents health and safety. On Monday they sprayed the grass with pesticide and did not notify residents. Walked the entire property and only saw a few "keep off grass" signs. When asked maintenance blamed the office...ā€¦Ā See More >
                                Manager

                                5/17/2018

                                LC New Albany
                                Thank you for taking the time to provide us some feedback. We would love to put you in contact with our condo association manager as this is the area of the community that was sprayed. If you could please reach out to our office at 614-933-9166 we can get you his direct contact information!Alyssa Harris/ Community Manager
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2017 - 2018

                                5/14/2018

                                Was one of the first to live in the new LC Exchange. Moved in to a broken dishwasher and disposal. The leasing office staff were unhelpful and made me submit a maintenance request. It took 2 weeks to fix and required following up 3 times.ā€¦Ā See More >
                                  Manager

                                  5/15/2018

                                  LC New Albany
                                  Thank you for taking the time to rate your community and leave others some feedback regarding your stay with us. We are so sorry that our community did not meet your expectations. I would be more than happy to discuss these issues needing resolution and discuss what we can do to enhance your experience here as a valued member of our wonderful community. Warm regards - Alyssa Harris / Community Manager
                                  Review Author Icon

                                  Jonathan_R665

                                  Resident ā€¢ 2018

                                  5/12/2018

                                  Cristina Lopez took her time to make sure that I had the home I wanted as well as needed. By her being empathetic to my needs, I felt as if we had connected, building a working relationship I could trust. I could see myself actuallyā€¦Ā See More >
                                    Manager

                                    5/15/2018

                                    LC New Albany
                                    We are so happy to hear that you have had a wonderful experience at LC New Albany and that Cristina was able to assist you with reserving your new home! We appreciate you choosing to make LC New Albany your home! Please feel free to reach out with anything you need! Alyssa Harris/ Property Manager
                                    Review Author Icon

                                    biground

                                    Resident ā€¢ 2017 - 2018

                                    4/27/2018

                                    PLEASE live elsewhere!!!!! The "brand new" apartments are builder grade and have only been built for barely a year and already falling apart. We have had at least a dozen work orders on everything from the washing machine to the windows. This past winter ourā€¦Ā See More >
                                      Manager

                                      4/30/2018

                                      LC New Albany
                                      Thank you for taking the time to rate your community and give us some feedback on your experience here. I am sorry to hear of the issues you have been having. I am the new Community Manager and have been here since January. I would love the opportunity to discuss your issues and potentially resolve some of these problems for you. Please let me know how I can reach you or you can contact me directly at the office. I look forward to hearing from you soon.Alyssa Harris / Community Manager
                                      Review Author Icon

                                      Zoe_H

                                      Resident ā€¢ 2018

                                      3/18/2018

                                      I donā€™t think itā€™s possible to choose a worse apartment community. Where to begin? The perpetual fly infestation that was never resolved; my garage smelled like cigarettes for months UNTIL my upstairs neighbor flooded my apartment and I had to call the president of LCā€¦Ā See More >
                                        Manager

                                        3/19/2018

                                        LC New Albany
                                        Thank you for taking the time to rate your community and leave others some quick feedback regarding your stay with us. We are so sorry that our community did not meet your expectations when it comes to noise from your neighbors and overall maintenance. I would be more than happy to discuss any issues needing resolution and discuss what we can do to enhance your experience here as a valued member of our wonderful community. Warm regards - Alyssa Harris / Community Manager
                                        Review Author Icon

                                        Sysfisher

                                        Resident ā€¢ 2017 - 2018

                                        1/15/2018

                                        I moved into this complex with my brother last year and have had nothing but problems since moving in. To start the experience, we were unintentionally bait-and-switched by the staff on our move-in date. We agreed to a 2 bedroom/2 bath, showed up to ourā€¦Ā See More >
                                          Manager

                                          1/19/2018

                                          LC New Albany
                                          Hi, I understand this has been a frustrating time for you. If you'd like to call the office, I'm happy to speak with you about resolving the maintenance issues. The leasing office number is 614-933-9166. AEP has corrected the electrical outage. If you are having continual electrical problems, please contact AEP directly. Alyssa Harris ' Property Manager
                                          Review Author Icon

                                          aminah72

                                          Resident ā€¢ 2017 - 2018

                                          1/8/2018

                                          Only gave this company a 1 star because it wouldn't let me review without. This is by far the worst company we have leased from. The company is very rude and unprofessional. They change property managers like the weather change constantly. We use to liveā€¦Ā See More >
                                            Manager

                                            1/15/2018

                                            LC New Albany
                                            Thank you for taking the time to rate your community and leave others some quick feedback regarding your stay with us. We are so sorry that our community has not met your expectations. Your feedback is very important to us and we will be reaching out to discuss these issues with you further. Thank you again for giving us your feedback, and please do not hesitate to let us know if there is ever something we can do to enhance your experience here as a valued member of our wonderful community. Warm regards - Alyssa Harris / Community Manager
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2016

                                            12/12/2016

                                            Great place to call home! The staff in the leasing office are amazing! The maintenance team is so nice and professional. I had one thing that needed repaired and they took care of it right away. I don't plan on moving anytime soon. I loveā€¦Ā See More >
                                              Manager

                                              12/15/2016

                                              LC New Albany
                                              Hi there anonymous, We are so happy to hear that you are having an amazing experience thus far. We are committed to keeping up this positive LC experience throughout your entire time with us. Have a wonderful day and thanks for sharing!
                                              Review Author Icon

                                              carldo3

                                              Resident ā€¢ 2016

                                              12/8/2016

                                              The LC New Albany Park is a great place to live. The transition was seamless with the help of the staff to moving into the area. All in all, we are very happy with the decision to reside here.

                                                Manager

                                                12/8/2016

                                                LC New Albany
                                                Hi there carldo3, We are so happy to have you join us over here! :) Don't forget to check out our resident events and OM Fitness classes at access.lifestylecommunities.com ! This will be the best Resident tool for you to keep up with what's going on in the community. Please don't ever hesitate to reach out to us if you need anything at all!
                                                Review Author Icon

                                                amyveno1

                                                Resident ā€¢ 2016

                                                12/2/2016

                                                We have been welcomed in a first class way and Molly Williams has been over the top wonderful in helping us transition from PA to Ohio! We appreciate her going the extra mile to help us! The apartment is clean and updated new carpets andā€¦Ā See More >
                                                  Manager

                                                  12/4/2016

                                                  LC New Albany
                                                  Hi Amyveno1! That is so wonderful to hear! Thank you so much for taking the time to give us such positive feedback. We are so pleased that your experience has only been a positive one. Have a great day!
                                                  Review Author Icon

                                                  Janelle7189

                                                  Resident ā€¢ 2016

                                                  11/29/2016

                                                  I really like this community and wish I could stay but am moving. The staff is extremely helpful and the amenities offered are great. I'm not a fan of the trash policy. We weren't given "VIP" trash bags when we moved in. The mail isā€¦Ā See More >
                                                    Manager

                                                    12/1/2016

                                                    LC New Albany
                                                    Hi Janelle7189, Thank you so much for taking the time out of your day to provide us with honest feedback! We are so thankful to hear that you have had positive experiences with the leasing staff and all of our complimentary amenity spaces. We are sorry that you were never given your "VIP trash bag"! If we would have known you could have popped by the office at any point and we would have been happy to provide you with a brand new one. Please don't ever hesitate to reach out to us regarding the neighbor's trash, we would be happy to handle that situation and get our maintenance team involved to get it all cleaned up. Thank you again for your time and good luck with your move - we will miss you!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • *some amenities listed apply to select homes only*
                                                    • Additional Storage
                                                    • Coworking Spaces
                                                    • Elevated Flooring and Premium Kitchen Finishes
                                                    • Food Services
                                                    • Morning Coffee
                                                    • Onsite Fitness Center
                                                    • Onsite Property Management and Maintenance
                                                    • Pets Allowed
                                                    • Pool
                                                    • Sand Volleyball League Games
                                                    • Walk In Closets
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    LC New Albany Park
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Lifestyle Communities

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 183 number of votes by renters, LC New Albany is currently rated 3.8 out of 5 stars.
                                                    LC New Albany is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    LC New Albany is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    LC New Albany is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    LC New Albany is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    LC New Albany is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    LC New Albany is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Lifestyle Communities
                                                    Animal type not listed Allowed
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    LC New Albany

                                                    March 2024

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                                                    LC New Albany is a 580 - 1,520 sq. ft. apartment in New Albany in zip code 43054. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,138 - $3,443. Nearby cities include Westerville, Gahanna, Blacklick, Johnstown, and Whitehall.

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