Manager's Response
|
|
From:
Manager
|
Date: 10/09/2007
|
|
It is unfortunate that you feel this way. The majority of the staff on this property have been with the property since before it came out of construction. We do enforce the rules. This is a nice property and it is our goal to keep it that way. Having blowing trash all over the property because residents choose not to tie their bags is not acceptable. In response to things being blamed on "corporate" this is ridiculous and I have personally never heard any member of my staff say such a thing. We are a business and we do have a budget. But I also work for an owner who will do whatever it takes to make our residents satisfied with their stay here. I've worked for many "management companies" who only cared about the bottom line. I assure you this isn't the case. An example would be that of our pool cushions. Yes, the cushions were disgarded at the beginning of the season because they had been ripped and torn due to resident misuse. We do not have the common, strapped pool furniture you see at most apt. complexes. We have very nice, cast furniture with custom cushions. Because they are custom to our furniture, they had to be special ordered. Unfortunately it took longer than we expected for them to arrive. As to the "continue to lose residents" comment, our property remains between 95-98% occupied on average, all year. If you have any comments in the future, it would be helpful if you would contact me directly and I would be glad to address your concerns personally. It is my goal that everyone living here is satisfied.
|
Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.
Free estimates on moving trucks
Free quotes on movers
Up to: Quail Landing Apartments
Oklahoma City apartments
|
I'm the author!
