I was shown a model apartment for a one bedroom. The apartment I was going to rent was undergoing some flooring replacement in the kitchen and wasn't available for show. The model looked good and I rented the apartment. I arrived yesterday to take possession of the apartment and there was a two page list of issues with the apartment. Some were mere annoyances (e.g. spots on the carpet, broken blinds, spotty paint job). However the kitchen countertops had burn marks from pots, the linoleum floor in the bathroom was permanently stained with what appeared to be urine/tobacco smoke and the bathroom countertops were permanently stained with something that I couldn't identify.

Needless to say that I returned the keys and told them to let me know when the bathroom floor/countertops and the kitchen countertops will be fixed. It has been a major inconvenience as I had to rearrange my schedules for move out from my current place.

I've yet to hear when things will be fixed, but I would have expected better from a place that states that they have "luxurious living environments"

Note that since I'm just moving in, I've left most of the ratings below at the default level.

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