Crown Court
13590 SE 97th Avenue,
Clackamas,
OR
97015
503-654-7368 save favorite
503-654-7368 save favorite
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Great For The Money
From: cookeky@gmail.comDate posted: 3/8/2009
Years at this apartment: 2008 - 2009
3 responses
5 photos
Alright, I don't get what's up with all these bad reviews for these apartments. It seems to me that the only people that write them are the people who are pissed off and want to get back at them. Here is what I feel an unbiased view on Crown Court...
I have lived here for about 5 months now. Yes I am aware this is not that long, but I have experienced the good and the bad. I moved in and they tried to tell me that the mold was really due to people being messy and it was mainly for the people in the lower apartments. Well, let me assure you this is not true. There is definitely a problem in any apartment you are in. I live on the top floor and am extremely tidy and still had some major mold problems in the beginning. At first we were keeping the heat on in every room and not having a problem. Then we got massive PGE bill and we decided to turn down the heat. Then the mold came in full force.
I went to the office to complain and was told by 1 employee that it was "common sense" to be constantly cracking your windows everyday and all this other housekeeping stuff. This did not make me happy so I talked with the manager. If you ever have a chance to talk with him, he is AMAZING. The best customer service I have ever seen and he's just a nice guy. It turned out that the PGE bill was a mistake by PGE and he ended up refunding us $100 on our next bill. He also explained that the whole problem is the windows, and that if they were to upgrade the windows in every apartment, they would probably end up upgrading everything else in the apartment, which would up the rent big time. After hearing that, I decided that I can live with spraying that mold spray once a month to fend off the mold. Also, the employee that I had a problem with was VERY nice to me the next time I saw her, so I'm guessing that problem was dealt with.
When I moved in, I read all the reviews online and found some about car thefts and this almost made us decide to not come back here at all. Luckily we decided to ask them about it and they have dealt with it. The cops caught the guy doing it, and now they have patrol cars coming through like 6 times a night or something. I have definitely not heard anything about car thefts since I've been here.
As for noise, they told us that basically half of the complex is pretty packed with people and therefore is a little bit more fun but loud. We chose the other side and are loving it. Noise free at almost all times except in the afternoon when some kids play outside, but that's about it.
I think at this point, my biggest problem with the place is the drainage of water. It's right on the side of this steep hill, so all the water flows into the parking lot and floods it pretty bad at times. Then in the winter, it freezes and is really scary to drive on. I would think they could do something about that and kind of hope they do. Also, although maintenance is very fast, I feel like they try to do band-aid fixes sometimes. They came in to fix my stove and wrote on their note "fixed stove" but the broken burner worked for about a week after and then started having the same problem. I think this could also be a result of the fact that the appliances are pretty old and they may be doing their best to fix them. Once again though, I would rather have 1 burner malfunctioning on occasion than paying another $100 or $200 a month.
Overall, I love these apartments. They're quiet, nice management (they somehow remember everyone's names and apartment numbers which I love when I walk in the office), and CHEAP. I have a 2 bed / 2 bath on the top floor and only pay $795. You show me a better deal than that! I think all you haters have to deal with your problems and stop whining.
- Kyle in apartment 410 (COME SEE ME IF YOU THINK I'M MANAGEMENT) x-2PE3sjUIIeetAHoKOk
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User Responses |
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| From: Anonymous | Date: 07/06/2009 |
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Thanks for your review. I'm frustrated reading bad reviews of places, thinking people must by cynics or jaded. So when I read yours I was falling under the cynical way of thinking, but when you said you're not management I'm thinking theres hope.
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| From: Abbas82 | Date: 08/02/2009 |
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It's true...seems like every place in Portland is hated...I was starting to wonder where the happy people live? Obviously not in Portland :P
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| From: kyle83 | Date: 09/25/2009 |
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Alright, I'm back with an update. They had the lines painted and there was a big mix-up with parking where they left little to no parking. I ended up having to park in a reserved spot of someone else's and the jerk ended up having me towed (on my birthday, very nice). I told Len the manager about it and he ended up taking the tow bill off my rent for the next month stating that it was his fault that there wasn't enough parking. I almost guarantee that any other apartment complex would not have done that. If you're having problems with people in the office, you should ask to talk with him because he is amazing. I've had problems in the past with them, but they always seem to get resolved and they seem to be more on top of it lately.
On another side note, they gave my girlfriend a balloon and card on her birthday which I thought was very nice. We resigned our lease soon after and a month later it was my birthday and I didn't get anything. I thought that was a little fishy like they were just trying to butter us up to get our lease signed, but then again they could have just been busy with the lines being painted, I don't know.
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