#11,299 #3 #116

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The Groves

3500 NE 17th, Gresham, OR 97030
(54 Reviews)
$785 - $1,020/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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The Groves Reviews

(54)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Liliana_S884

Resident ā€¢ 2023

11/1/2023

My overall experience with was exceptional from start to finish.

The Groves is an exceptional apartment community that effortlessly combines modern amenities with the tranquility of landscaped grounds. From the dedicated management and maintenance team to the inviting swimming pool, community room, and well-equipped fitness center, it's clear that residents are a top priority. Theā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2022

    11/11/2022

    Do Not Move here!

    This is the most unprofessional apartment complex to live at. Management is lazy and does not want to do their jobs nor finish their part of the paperwork. They blame everything on Aleah and expect her to do everything. They advertise new appliances but theyā€¦Ā See More >
      Manager

      11/11/2022

      The Groves
      Hello! I'm sorry that your experience hasn't been a 5 star one. I'm happy to continue our discussion, if you'd like to further discuss parking at The Groves please give me a call at 503-667-8300. I am concerned by your statement "they blame everything ALeah". We are so grateful to have an amazing team member like ALeah and we certainly don't "blame" anyone on our team. Our entire team works very hard to take care of our residents and the community. We hope you will give us an opportunity to change your mind.
      Review Author Icon

      anonymous

      Resident ā€¢ 2016 - 2020

      10/11/2020

      They have a cockroach and mouce problem and it's BAD!!! No care for that issue u just have to live with it??!! Nasty it stinks if u have small children unsanitary to put it lightly. Nobody cleans there dogs droppings u'll find it all overā€¦Ā See More >
        Manager

        11/15/2023

        The Groves
        Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
        Review Author Icon

        dennykwanpdx

        Resident ā€¢ 2017

        10/27/2017

        The Groves Gresham-Troutdale has new management and a new office team that rocks! If you want to live close to Portland without the noise or traffic this is the place. It's right next to Mt Hood CC. The maintenance is so nice and very responseā€¦Ā See More >
          Manager

          10/3/2023

          The Groves
          Hello Denny, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
          Review Author Icon

          robertryansaty

          prospective ā€¢ Visited 2017

          10/12/2017

          This place is newly renovated and across the street from Mt Hood Community College. The new paint is pretty artistic and you can't get more bang for the buck. Portland metro without the city! The pool and new workout room was a great addition toā€¦Ā See More >
            Manager

            11/15/2023

            The Groves
            Hello Robert, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2017

            10/9/2017

            The Groves formerly Harmony Pointe has a pool, work-out room and modern touches in the Troutdale-Gresham area! The Groves formerly Harmony Pointe is close to bus lines and Mt Hood Community College. I was pleasantly surprised!

              Review Author Icon

              Cris233

              Resident ā€¢ 2015 - 2017

              9/28/2017

              We lived here for 2 years. The first 6 months were great. The Fill in manager was very attentive and friendly. After that they hired a new manager and things started going downhill. Not answering of phones and trash building up on the property. Luckilyā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2015 - 2016

                6/27/2016

                This place is a joke. I can believe i got my self into this apartments crazy . Let me start by telling that they are loud neighbors, loud kids and there is never a relax time. All the time it's smells like Marijuana there's no respect. Breakingā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2013 - 2016

                  6/21/2016

                  I have lived here for 3 yes. While Wallace worked hard to clean up the druggies and trouble makers, problems have continued with him gone. He was the kind of manager that spoke in a curious manner and actually cared about the tenants concerns.ā€¦Ā See More >
                    Manager

                    11/15/2023

                    The Groves
                    Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
                    Review Author Icon

                    anonymous

                    prospective ā€¢ Visited 2015

                    3/26/2015

                    Worst "management" ever! Hands down. Where do I begin? The managers Wallace and Amber are liars and scammers. They are still charging people $100 for a late fee when the lease states $75.They do not return phone calls, at all, they are rude and VERYā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2012 - 2014

                      10/31/2014

                      I've lived at the groves for 2 years. I started when it was a different property management company. I was relieved when Wallace took over as the on site manager and I've been very pleased with his work on improving the property andā€¦Ā See More >
                        Review Author Icon

                        perfectpatty12

                        prospective ā€¢ Visited 2014

                        8/8/2014

                        I didn't even make it to the day that I was suppose to sign the rental agreement and I am so very thankful that I dodged this bullet. Originally I was attracted to the price of rent and its location but that's the only thingā€¦Ā See More >
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                          ghostrider9115

                          Resident ā€¢ 2014

                          8/6/2014

                          So i have lived in these apts for almost a year. Ive had many things break or stop working. My dryer instantly wasnt working when i first moved in. It took them over two weeks to come fix it. I can never get ahold ofā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2013 - 2014

                            5/7/2014

                            This place absolutely sucks. Wallace the owner just does whatever, and they let anyone live here. The door insulation is horrible, pipes leak, it stinks,only 1 plug in works in our living room and we have tried to get the maintenance to fix it manyā€¦Ā See More >
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                              Larina

                              Resident ā€¢ 2012

                              12/9/2012

                              They are way behind on cleaning and the people they hire to do send "cleaning" have no idea what they are doing... The garbage compounder is a wreck since you moved in. And the leif blower guys try to work in the rain with isā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2011 - 2012

                                6/1/2012

                                The apartments that are being showcased online must be one that was taking when the complex were first built. The mold is horrible and the apartment smells so bad that it gets into your clothes and furniture. It took a while for theā€¦Ā See More >
                                  Manager

                                  7/10/2012

                                  The Groves
                                  Thank you for your review. We receive alerts each time our community is mentioned online; and we take time to read all the comments and reviews posted about our community. Our reputation is important to us. While we love reading the notes from our happy residents, we work diligently to address and correct the issues posed by the negative statements as well. Our phone number is 503-667-8300 and you can contact our management team directly at thegroves@trinity-pm.com. We are happy to be of service.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2012

                                  3/18/2012

                                  i appreciate my apartment and the help of the apt staff. i have lived here for only a few minths now and love it here. after a rough moving time the nice people here welcomed me and made my move so easy. ā€¦Ā See More >
                                    Manager

                                    3/29/2012

                                    The Groves
                                    Thank you so much for your positive and kind words. It means so much to us that you are enjoying your time at our community. We are here to be of service and look forward to providing you with a great community to call home.
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2012

                                    2/3/2012

                                    not a good place to live lots of mold and i have only lived here for 2 months its loud and poop in there grass all the time. And they want money for dogs we used to have but dont have anymore. but there makingā€¦Ā See More >
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                                      OregonianAmazonian

                                      Resident ā€¢ 2010 - 2012

                                      1/12/2012

                                      I lived at The Groves for two years. Just moved into a great new place. First week of moving into our place, the toilet broke, the washing machine turned our clothes into a sopping, dripping mess,the sink handle fell off and the fire alarm fellā€¦Ā See More >
                                        Manager

                                        3/13/2012

                                        The Groves
                                        Thank you for sharing your feedback. We value all information shared at ApartmentRatings.com and welcome all residents to openly share their experiences. This is used to evaluate how we can continually improve our level of service. We strive to complete service requests within 24-48 hours of receiving them. There are times that service requests may be slightly delayed, depending on the time and the nature of the request. We are happy to communicate any such delays. We encourage our residents to provide management with written documentation of problems with neighbors or within the community so that we can properly address any issues. We work closely with our courtesy patrol staff to ensure our resident's needs are properly addressed in a timely and professional manner. Our courtesy patrol walks through our community five times per night to ensure resident's needs are being met and to assist residents as needed. The Groves offers 24-hour, 7-days per week emergency maintenance service from our on-site maintenance technician. Our courteous and professional leasing staff is here 7 days a week to serve you, and we urge you to contact us directly at our rental office at any time. Again, thank you for review.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2009 - 2011

                                        12/1/2011

                                        Management is never in the office and will only answer the phone some of the time.I've been here over two years and after several requests maint.has yet to fix anything properly. All the problems that i found after i moved in are still going on.ā€¦Ā See More >
                                          Manager

                                          3/13/2012

                                          The Groves
                                          Thank you for sharing your feedback. We value all information shared at ApartmentRatings.com and welcome all residents to openly share their experiences. This is used to evaluate how we can continually improve our level of service. Our courteous and professional leasing staff is here 7 days per week to serve our residents, guests and future residents. When we are not in the office, we are out on the property for a community tour. We work closely with our courtesy patrol staff to ensure our resident's needs are properly addressed in a timely and professional manner. We encourage our residents to provide management with written documentation of problems with neighbors or within the community so that we can properly address any issues. We strive to complete service requests within 24-48 hours of receiving them. There are times that service requests may be slightly delayed, depending on the time and the nature of the request. We are happy to communicate any such delays. The Groves offers 24-hour emergency maintenance service from our on-site maintenance technician. We urge you to contact our new property manager directly at our rental office at any time. Again, thank you for review.
                                          Review Author Icon

                                          fabiolaesquivel

                                          prospective ā€¢ Visited 2010 - 2011

                                          8/28/2011

                                          The people who works here think I am an IDIOT! I have almost 7 weeks with my dishwasher broken! every week my husband go to the AWESOME TEAM MANAGER and always say the same ----! TOMORROW IN THE MORNING WE ARE GOING TO YOUR PLACE FORā€¦Ā See More >
                                            Manager

                                            8/29/2011

                                            The Groves
                                            We pride ourselves in a high level of customer service and value feedback such as yours. We apologize you are experiencing a delay in our response to your service request. Please contact the office at your earliest convenience as we are very concerned. We are not able to locate an open service request for the repair you mention at this time. You have many options in your communication with us. We provide a resident portal at www.thegrovesapts.com which allows you to submit your service request on-line. You can also send an e-mail to our feedback line at feedback@fftrinity.com. To reach the office directly, call us at 503-667-8300. Our immediate attention will be applied. We are here to be of service.
                                            Review Author Icon

                                            bye1492

                                            Resident ā€¢ 2010 - 2011

                                            8/17/2011

                                            The Groves Apartment is by far one of the worst places I have lived. The only reason I had signed a lease here is because the rent and deposit were so cheap, however you get what you pay for. I will never make this mistakeā€¦Ā See More >
                                              Manager

                                              8/18/2011

                                              The Groves
                                              The Groves is an affordable place to call home but we also list customer service as a top priority. I understand from your review that your experience at our community was less then satisfying and for that we sincerely apologize. I also understand that there may be some confusion over your move-out charges. We would be happy to review your files and take your comments and feedback into consideration. If you would like to have your file reviewed, please send your contact information and apartment community name to feedback@fftrinity.com. We are here to be of service.
                                              Review Author Icon

                                              bakou976

                                              Resident ā€¢ 2009 - 2011

                                              5/7/2011

                                              it took 4 days for them to swap out the broken fridge, 5 days to fix water heater, 2 years to put in screens and still haven't fix the window, drafty apartment, in the 2 years: management has changed 4ā€¦Ā See More >
                                                Manager

                                                5/13/2011

                                                The Groves
                                                We sincerely apologize if your stay with us has not been to your satisfaction. We do strive to make The Groves an enjoyable place to call home. As a professional management company, we pride ourselves on resident satisfaction and are looking into your comments at this time. If you have any additional feedback you wish to share, please contact us directly at thegroves@fftrinity.com or call us at 503 667-8300. Thank you for your review.
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2010 - 2011

                                                4/5/2011

                                                When my roommates and I first moved into our two bedroom apartment on the second floor, we had more problems than we could keep track of. The first problem that occurred about a month into our lease was a massive amount of mold and mildewā€¦Ā See More >
                                                  Manager

                                                  6/20/2011

                                                  The Groves
                                                  Please accept our sincere apologizes that your stay at The Groves has not been enjoyable. We strive to meet the needs of all our residents in a efficient and timely manner. We appreciate the feedback and will evaulate how maintenance requests are handled in the future. Please contact the office at 503-667-8300, so that we may discuss your maintenance and accounting needs.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2011

                                                  3/30/2011

                                                  I have lived here for just a few months. Thank god for a short term lease. I pay $755 for a apartment that had mold in between the windows when I moved in because they said they dont have any way to cleanā€¦Ā See More >
                                                    Manager

                                                    4/7/2011

                                                    The Groves
                                                    We sincerely apologize that your stay with us has not been to your satisfaction. We do strive to make The Groves an enjoyable place to call home. As a professional management company, we pride ourselves on resident satisfaction, and are looking into your comments at this time. Please do not hesitate to contact me if ever I can be of service. You can reach me directly by calling (503) 667-8300 or send an e-mail to thegroves@fftrinity.com. Thank you.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Maximum Pets per Apartment: 2 One Time Deposit (Refundable): $250 per Pet Monthly Pet Rent: $25 per Pet Breed Restrictions: Doberman Pincher, Rottweiler, American Stafford Terrier, Pit Bull, German Shepherd, Mastiff, Chow, and Dalmatian
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                                                    • Cats Allowed
                                                      Comments: Maximum Pets per Apartment: 2 One Time Deposit (Refundable): $250 per Pet Monthly Pet Rent: $25 per Pet Breed Restrictions: Doberman Pincher, Rottweiler, American Stafford Terrier, Pit Bull, German Shepherd, Mastiff, Chow, and Dalmatian
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Pool
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                                                    Leasing

                                                    The Groves is managed by Trinity Property Consultants. If we can be of service, please e-mail us at . We value customer feedback and positive criticisms. Please reference our community name in the subject line. We're listening!
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                                                    This community is managed by

                                                    Avenue5 Residential

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 12/17/2017
                                                    Q:Ā My boy friend lives in north Carolina and put my name on the lease with our son the leade is up on February but i have a court order of protanshoin. Do i have to paid the rent bue that he unemployed and i move out

                                                    Frequently Asked

                                                    Based on 54 number of votes by renters, The Groves is currently rated 2.3 out of 5 stars.
                                                    The Groves is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Groves is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Groves is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Groves is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Groves is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Groves is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Avenue5 Residential
                                                    Dogs Allowed
                                                    Comments: Maximum Pets per Apartment: 2 One Time Deposit (Refundable): $250 per Pet Monthly Pet Rent: $25 per Pet Breed Restrictions: Doberman Pincher, Rottweiler, American Stafford Terrier, Pit Bull, German Shepherd, Mastiff, Chow, and Dalmatian
                                                    Cats Allowed
                                                    Comments: Maximum Pets per Apartment: 2 One Time Deposit (Refundable): $250 per Pet Monthly Pet Rent: $25 per Pet Breed Restrictions: Doberman Pincher, Rottweiler, American Stafford Terrier, Pit Bull, German Shepherd, Mastiff, Chow, and Dalmatian
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    The Groves

                                                    March 2024

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                                                    Baths

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                                                    The Groves is an apartment in Gresham in zip code 97030. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,020. Nearby cities include Fairview, Troutdale, Wood Village, Washougal, and Camas.

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