I had been in to speak with the office/management staff about renting a 2 bedroom apt. I have pets, so I asked them straight off if my pets would be accepted. They said that they had breed restrictions, but my dog is a mix. They specifically said that they would do a pet interview and determine if my dog was appropriate. They were fairly nice, but towards the end of the interview the got a bit snotty. I went home, and came back the next day with my dog for a pet interview and I was prepared to put down a deposit and secure a unit. Straight off, the ladies in the office had bad attitudes. One of them looked me up and down and said "Aren't you the one with the animals'" I said yes, and her response was "Oh, well we told you there were breed restrictions and you couldn't have your dog here." I reminded her that they had told me they would do a pet interview and she stated "We don't do that here. We only interview the pets that WILL be moving in." I requested to speak with the manager and she refused to do the pet interview as well, stating that I also couldn't live there because I had two cats, which they didn't say anything about the day before. It's not so much that I can't understand pet policies, but it was more their attitudes
Oh well....the complex looked nice enough and their models looked great, but from what I read about the parking issues and the poor customer service I received when I went in, I'm glad I kept looking. Later on that same day I found a beautiful apartment in the Orenco Station neighborhood and the staff there were very polite, did not talk down to me like I was a sub-standard human, and they graciously accepted all my animals. When they met my dog, they loved her and they even brought her a dog biscuit. I'm sure this place will have it's ups and downs as most apartments do, but I am certainly glad I did not go with the Deveraux Glen. LOOKS CAN BE DECEIVING!!!!!

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