The Frank Estate
7510 SW Aloma Way, Portland, OR 97223
503-246-0422  WEBSITE save favorite
AVERAGE RATING
recommended by:
60%

overall rating:
3.2
2.3
2.35 Parking:
3.3
3.35 Maintenance:
2.9
2.88 Construction:
3.2
3.21 Noise:
4.2
4.19 Grounds:
3.6
3.6 Safety:
3.3
3.28 Office Staff:
< | >

Only conflicted feelings about this place...

From: -Anonymous-
Date posted: 3/21/2002
Years at this apartment: 1999 - 2002
 
I lived at Frank Estates for 2 & 1/2 years in a 3Bed/3Bath Townhouse. I loved the grounds, the location, the trees & birds! The setting was soooo wonderful. The entrance way is beautiful & I always felt good having friends come over (with the exception of the year long wait to have our building painted that we were repeatedly promised would be done). I would still be living there if those were the only important factors in a rental situation.

I never felt like I was living in an apartment or townhouse situation except when I was dealing with the staff.

During my stay, management changed. What a nightmare experience! The response time in regards to service requests used to be great. Come November of 2000 with the change of the management, it took repeated calls & then finally when someone would come out to the unit there always ended up being some reason to put the job off for awhile. It was nothing but a headache. They seemed to put more effort in their open-house monthly brunches then to real tentant concerns. We waited for over a year to get our building painted after several specific promises that it would be done shortly.

The living situation there was suitable when I didn't have to deal with the management. I loved the forest-like setting & I loved my neighbors!! It just got to the point that the troubles with the management weren't worth it anymore. Very frustrating.

Bottom line, I wouldn't reccomend this property to anyone. The problems were too great in number to be worth its attractive qualities. And although, I lived there for as long as I did that is not AT ALL the norm. I am so serious when I say this - there were moving vans there constantly at least every other week.

Hope this helped & Take care.

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
1 of 5
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