Orchard Park Apartments
#19,610 #12 #230

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Orchard Park Apartments

4100 Kacey Circle NE, Salem, OR 97305
(54 Reviews)
$760 - $1,432/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Orchard Park Apartments Reviews

(54)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospective ā€¢ Visited 2024

3/22/2024

DO NOT WASTE YOUR TIME APPLYING HERE!

Do not apply here, they seemed nice at first but lowkey rude and very un organized. They make up stuff that is not even relevant to the proof that your showing them, they do not care about family at all. Horrible, I'm a single mom.ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2015 - 2022

    7/10/2022

    Awful Unsafe

    NOT a good place to live in! Do not believe the positive reviews, lies! This apartment has so many bad things going on, shootings every week, drug needles around, homelessness all over, huge homeless camp behind building I. And omg the office folks horrible! Noā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2021

      1/5/2021

      Myself an 2 of my children are immunocompromised and Since April 2020, I've had mice, which is yet to be dealt with correctly. I've asked Holly Foreman from corporate to have someone check for mold, still nothing. But they want rent paid all the time,ā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2005 - 2020

        11/8/2020

        I have been a resident of these apartments since 2005 and I have to say the management and maintenance we have now in 2020 are the worst! They do not come and fix anything even after putting in FOUR requests forms and speaking directly toā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2015

          12/30/2015

          I have lived at Orchard Park for 6 months. The noise is very minimal, but there is a lot of police activity here. Staff are very nice and helpful, it took us about a month to get accepted due to my boyfriend having a criminalā€¦Ā See More >
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            joshuluv

            Resident ā€¢ 2014 - 2015

            3/13/2015

            The staff is amazing, it's my second time here and after losing my house it's the only apartment I considered.. Very helpful in moving my family back in fast, thank youā€¦Ā See More >
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              summers1977

              prospective ā€¢ Visited 2015

              2/24/2015

              I went to ask a few question of the office staff to see if this is a place I would want to live in. I prefer to really research a place before I slap down any money for application fees, deposits, etc. So when Iā€¦Ā See More >
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                garcia1965

                prospective ā€¢ Visited 2014

                1/14/2015

                I have been here almost a year the grounds are very well kept the maintenance people are really nice and fast on fixing repairs in the apartment the office staff is always really friendly to me always asking how my day is and always smiling.ā€¦Ā See More >
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                  johnsonbrandy97

                  Resident ā€¢ 2010 - 2014

                  10/29/2014

                  Despite other reviews, I have really enjoyed living here. I think the maintenance staff has been helpful and responsive in a timely manner. I feel like the property staff is working very hard to fix all the problems that have occurred and want to makeā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2000 - 2014

                    10/15/2014

                    By far the worst apartment complex in Salem, Oregon. This facility has had numerous complaints about the courteousness of the office staff and how quickly they respond to tenant repair requests. I have lived here for about 14 years and I am about ready toā€¦Ā See More >
                      Manager

                      11/20/2014

                      Orchard Park Apartments
                      As Management Staff we value each of our residents feedback and are doing everything possible to fix the specific issues you brought to our attention. We value our staff, our grounds, and especially our residents at Orchard Park and want you to know that your experience and happiness at our community is of the utmost importance. We believe that respecting the rights of everyone means a careful response to each and every situation that arises and feel strongly about addressing each of them appropriately. Specifically, this means that when a concern is brought to our attention we work very hard to remain fair in all circumstances and investigate the accusation fully and with much care for all involved. Cascade Management, Inc. is proud of all of our properties that we manage and even though this property has only been under our management since late 2013 we are making all concerns voiced to us by residents a priority. At Cascade we strive to build strong loyal communities where each of our residents is happy to call their community home and were you have called home for 14 years. In response to your concerns voiced about maintenance requests, Cascade has internal expectations regarding maintenance request that are above industry standards and even with the significant amount of work that has been done since we have begun managing this community we are still meeti
                      Review Author Icon

                      stevetwindle

                      Resident ā€¢ 2014

                      10/13/2014

                      This property is great! The management staff was extremely helpful on any issues I had. Would recommend this property to anyone in the Salem area.

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                        anonymous

                        prospective ā€¢ Visited 2014

                        10/1/2014

                        This is a great place to live. Great staff, maintenance crew, and neighbors. I recommend it to anyone looking to rent in the Salem area

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                          cyberlily4

                          Resident ā€¢ 2013 - 2014

                          8/4/2014

                          THIS PLACE IS HORRIBLE!!!!! I am Sooooo glad I moved!! The main manager is rude and either says she cant do anything about anything, or she tells you to call the police on your neighbors instead of doing something about it. Tenants and their kidsā€¦Ā See More >
                            Manager

                            8/12/2014

                            Orchard Park Apartments
                            As Management Staff we value each of our residents feedback and are doing everything possible to fix the specific issues you brought to our attention. We value our staff, our grounds, and especially our residents at Orchard Park and want you to know that your experience and happiness at our community is of the utmost importance. We believe that respecting the rights of everyone means a careful response to each and every situation that arises and feel strongly about addressing each of them appropriately. Specifically, this means that when a concern is brought to our attention we work very hard to remain fair in all circumstances and investigate the accusation fully and with much care for all involved. Cascade Management, Inc. is proud of all of our properties that we manage and even though this property has only been under our management since late 2013 we are making all concerns voiced to us by residents a priority. At Cascade we strive to build strong loyal communities where each of our residents are happy to call their community home and understand that this time of year is full of kids playing outside with sticky popsicles in hand. We will always do everything to keep our grounds clean and yes with the influx of hot weather and the need for endless cold popsicles, I don???t doubt a popsicle stick has gotten by us a time or two. We want to take the positives mentioned in your review and build on those facets to better the negatives that have been stated pertaining to your experience. We appreciate the time you took to bring these very important issues to our attention and as mentioned before, please understand we care very much and we will fix these matters, build on our positives, and continually strive to bring our residents the best living experience possible at Orchard Park Apartments. Thank you cyberlily4 for your feedback, it honestly is appreciated.
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                            andrew stewart

                            Resident ā€¢ 2014

                            5/23/2014

                            When it comes to this place make sure you get copies of every piece of paper work from the management and keep them in a folder. If not, documents will disappear and others will magically appear in someone else's writing. When I had to haveā€¦Ā See More >
                              Manager

                              10/1/2014

                              Orchard Park Apartments
                              As Management Staff we value each of our residents feedback and are doing everything possible to fix the specific issues you brought to our attention. We value our staff, our grounds, and especially our residents at Orchard Park and want you to know that your experience and happiness at our community is of the utmost importance. We believe that respecting the rights of everyone means a careful response to each and every situation that arises and feel strongly about addressing each of them appropriately. Specifically, this means that when a concern is brought to our attention, as yours is, we work very hard to remain fair in all circumstances and investigate the accusation fully and with much care for all involved. Cascade Management, Inc. is proud of all of our properties that we manage and even though this property has only been under our management since late 2013 we are making all concerns voiced to us by residents a priority. At Cascade we strive to build strong loyal communities where each of our residents are happy to call their community home. We appreciate the time you took to bring these very important issues to our attention and as mentioned before, please understand we care very much and we will fix these matters, build on our positives, and continually strive to bring our residents the best living experience possible at Orchard Park Apartments. Thank you for your feedback, it honestly is appreciated.
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2011 - 2014

                              1/17/2014

                              I have lived At Orchard Park for nearly three years and have had no complaints. The rooms are reasonable size and are very clean. I would recommend Orchard Park to others.

                                Manager

                                10/1/2014

                                Orchard Park Apartments
                                We value our staff, our grounds, and especially our residents at Orchard Park and want you to know that your experience and happiness at our community is of the utmost importance. We love to hear great feedback like yours and will continue to strive to make Orchard Park a great living experience.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2013 - 2014

                                1/2/2014

                                We have lived her for almost 1 year, we are so happy living here. This is an ideal setup for me and my roommate. We have each have our own bathroom on separate sides of the apartment. It s perfect for us.ā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2013

                                  12/18/2013

                                  We have lived at Orchard Park for 2 years the new staff has been so helpful getting things fixed in our apartment. It is so nice to get things done so quickly.

                                    Manager

                                    10/1/2014

                                    Orchard Park Apartments
                                    We value our staff, our grounds, and especially our residents at Orchard Park and want you to know that your experience and happiness at our community is of the utmost importance. We love to hear great feedback like yours and will continue to strive to make Orchard Park a great living experience.
                                    Review Author Icon

                                    Bertie71

                                    Resident ā€¢ 2003 - 2013

                                    12/2/2013

                                    I love it here and I have been trying to get my daughter and my two grand kids to move here but the lease terms at the place down the street has them locked in for awhile. This is a friendly community of peopleā€¦Ā See More >
                                      Manager

                                      10/1/2014

                                      Orchard Park Apartments
                                      We value our staff, our grounds, and especially our residents at Orchard Park and want you to know that your experience and happiness at our community is of the utmost importance. We love to hear great feedback like yours and will continue to strive to make Orchard Park a great living experience.
                                      Review Author Icon

                                      SaraWilsonandSons

                                      Resident ā€¢ 2013

                                      12/1/2013

                                      This place is chill. I have lived here for 3 years and me and my family love it. This is great for commuting to Tigard where I work and perfect for my wife who attends Chemeketa (or however you spell that place). ā€¦Ā See More >
                                        Manager

                                        10/1/2014

                                        Orchard Park Apartments
                                        We value our staff, our grounds, and especially our residents at Orchard Park and want you to know that your experience and happiness at our community is of the utmost importance. We love to hear great feedback like yours and will continue to strive to make Orchard Park a great living experience.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2011 - 2013

                                        7/17/2013

                                        We have lived here for a couple years and like it. It's close to Chemeketa College and good freeway access. We can hear our neighbors once in awhile but it's not an issue. Overall we're happy here and love our apartment.ā€¦Ā See More >
                                          Manager

                                          8/20/2013

                                          Orchard Park Apartments
                                          Thank you for your review, we appreciate you choosing Orchard Park as your place to call home. We're glad that you find it convenient for your short commute to Chemeketa College and to the freeways. Thanks again!
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2012 - 2013

                                          4/18/2013

                                          This place does not respect your property rights. People park in your paid parking spot and staff does nothing about it. You are paying to much for what little you get and for a lower income housing. I am living here now and I amā€¦Ā See More >
                                            Manager

                                            7/5/2013

                                            Orchard Park Apartments
                                            Anonymous: Thank you for your feedback. We value all residents and we believe that respecting the rights of everyone means a careful response to all situations. In the case of unauthorized parking, we carefully evaluate all facts before we arrive at the optimal solution. We regret that this process may not have produced the desired results. We will continue to strive to exceed your expectations.
                                            Review Author Icon

                                            keepmenminf

                                            Resident ā€¢ 2012 - 2013

                                            2/20/2013

                                            I moved in Orchard Walk in late October 2012...and I HATE it!!! I listened to a friend saying how the rent was cheap. I should have known when it took almost 3 weeks for them to tell me my paperwork was finished. The apartment wasā€¦Ā See More >
                                              Manager

                                              7/22/2013

                                              Orchard Park Apartments
                                              We appreciate feedback, however based on the specific comments in this post, most importantly the mention of the employee named Cristy - we do not believe this review was intended for our property. We have not had anyone employed at this community with that name.
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2011 - 2013

                                              1/16/2013

                                              GARBAGE EVERYWHERE. Tenants litter everywhere and maintenance fails to pick up. They focus more on mowing the grass every week but just leave the garbage. The summer is miserable with all the trashy dirty children and babies running around unsupervised fighting and yelling and screamingā€¦Ā See More >
                                                Manager

                                                7/22/2013

                                                Orchard Park Apartments
                                                We want to assure you that the site staff is very interested in providing a welcoming environment for everyone. Our staff does their very best to keep the grounds picked up and our landscaping crew is out each week to make sure Orchard Park looks its best. If you happen to be a current resident and there are particular areas you are concerned with, please feel free to contact us in the office as we are open seven days a week.
                                                Review Author Icon

                                                kimmeki

                                                Resident ā€¢ 2006 - 2011

                                                10/15/2012

                                                I REALLY enjoyed living in this complex. It was always clean. bossladyd, RACIST?? I'M BLACK & HAVE NEVER HAD ANY PROBLEMS WITH ANYONE THERE. Whenever I requested any maintenance, it was ALWAYS done quickly. I'm sorry that things didn't go as nicely for you.ā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2011 - 2012

                                                  7/16/2012

                                                  Our lease is almost up here and all I have to say is I am HAPPY TO BE LEAVING! The apartments are nice, but its everything else that makes it bad. The neighbors suck... the management doesn't do anything about people leaving garbage every where,ā€¦Ā See More >

                                                    Features & Amenities

                                                    Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Weight Limit: 25lbs. Comments: Pet Deposit: $300 2 per limit, 35# max
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Pet Deposit: $300 2 per limit, 35# max
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Gym
                                                    • Pool
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                                                    Leasing

                                                    We offer 1, 2, and 3 bedroom apartments with private patios and balconies with extra storage. Each home comes with large linen closets and walk-in closets. Here, residents can enjoy the convenience of our onsite fitness center and 2 sparkling pools. Orchard Park is a beautiful landscaped setting in friendly NE Salem - close to shopping, business centers and schools. Without a doubt you will find convenience surrounded by serenity in your new home at Orchard Park.
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                                                    This community is managed by

                                                    Cascade Management

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 54 number of votes by renters, Orchard Park Apartments is currently rated 2.9 out of 5 stars.
                                                    Orchard Park Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Orchard Park Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Orchard Park Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Orchard Park Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Orchard Park Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Orchard Park Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cascade Management
                                                    Dogs Allowed
                                                    Weight Limit: 25lbs
                                                    Comments: Pet Deposit: $300 2 per limit, 35# max
                                                    Cats Allowed
                                                    Comments: Pet Deposit: $300 2 per limit, 35# max
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Orchard Park Apartments

                                                    March 2024

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                                                    Orchard Park Apartments is an apartment in Salem in zip code 97305. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,432. Nearby cities include Keizer, Aumsville, Independence, Monmouth, and Sublimity.

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