Salem Harbour Apartments
#11,672 #4 #283

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Salem Harbour Apartments

455 Old Bridge Rd, Bensalem, PA 19020
(165 Reviews)
$1,550 - $2,136/mo
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Floor Plans & Pricing

1 Bedroom

1x1 xS

1 Bed, 1 Bath | 730 sq. ft.

$1,550

1 Available Unit

See Floor Plan Details

1x1

1 Bed, 1 Bath | 836 sq. ft.

$1,670 - $1,845

1 Available Unit

See Floor Plan Details

1x1 Den

1 Bed, 1 Bath | 887 - 921 sq. ft.

$1,751 - $1,916

1 Available Unit

See Floor Plan Details

1x1 Mid-Rise

1 Bed, 1 Bath | 833 sq. ft.

$1,691 - $1,766

See Floor Plan Details

1x1 Mid-Rise Den

1 Bed, 1 Bath | 899 sq. ft.

$1,757 - $1,832

See Floor Plan Details

2 Bedrooms

2x1

2 Beds, 1 Bath | 1,066 sq. ft.

$1,999 - $2,134

1 Available Unit

See Floor Plan Details

2x1 xL

2 Beds, 1 Bath | 1,134 sq. ft.

$2,012 - $2,087

1 Available Unit

See Floor Plan Details

2x2

2 Beds, 2 Baths | 1,090 sq. ft.

$2,076 - $2,101

1 Available Unit

See Floor Plan Details

2x1 Den

2 Beds, 1 Bath | 1,150 sq. ft.

$2,023 - $2,098

See Floor Plan Details

2x2 Mid-Rise

2 Beds, 2 Baths | 1,045 sq. ft.

$2,061 - $2,136

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

C

Review Ratings

Noise

3.7

Grounds

2.8

Safety

2.5

Office Staff

2.8

Maintenance

3.3

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

C

Percentage of reviews responded to

50.00%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

16.25 days

View Community Timeline
View Community Timeline

Salem Harbour Apartments Reviews

(162)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2024

3/19/2024

Alison, Property Manager

Grossly poor level of customer service from the property manager, Alison. On 3/17 overnight, their 3rd party parking authority vendor issued me a parking violation with no rhyme or reason. I have 2 parking permits on my windshield and was parked in a tenant parkingā€¦Ā See More >

    Updated Review

    Review Author Icon

    sannerb258@gmail.com

    Resident ā€¢ 2021 - 2024

    3/7/2024

    Itā€™s a great place to live.

    The apartments are a great size, the pool is beautiful and well kept, the gym hours are convenient, and the neighbors are really friendly. Iā€™ve never had a problem that wasnā€™t taken care of in a timely manner.ā€¦Ā See More >
      Manager

      3/21/2024

      Salem Harbour Apartments
      Thank you for your glowing review! We're thrilled to hear that you're enjoying the apartment, amenities, and friendly community. We hope to have you as a resident for many years to come!
      Review Author Icon

      awakenow64@gmail.com

      Resident ā€¢ 2011 - 2024

      2/16/2024

      Section 8 now

      Stay away..,they decided to section 8 it...you know what that means..,,,,,we knew something was up. Weed smell, loud music and dog waste. The quality of maintenance has deteriorated in quality and effort. And I know, been here over 10 years and and it's not likeā€¦Ā See More >

        Updated Review

        Review Author Icon

        anonymous

        Resident ā€¢ 2016 - 2024

        1/25/2024

        TOWING FRENZY AT SALEM HARBOUR!!!

        That's the problem, there is no signage stating "FIRE ZONE" OR "NO PARKING"!!! We See more and more tow trucks on your grounds lately! Since you are privately owned, I guess you just arbitrarily call the shots and tow your resident's cars from their homes!ā€¦Ā See More >
          Manager

          1/26/2024

          Salem Harbour Apartments
          Thank you for your feedback, we will pass your comments onto management. If you have any further questions, please contact our management office at 215-639-1000.
          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2022

          8/22/2022

          Not great

          Apartment itself is acceptable however the management/maintenance teams are not great. Apartment hallways are dirty and really appear to never be cleaned. Gym is just ok but again not very cleanly. Maintenance is slow to respond and often times issues arenā€™t fixed in a timelyā€¦Ā See More >
            Manager

            8/23/2022

            Salem Harbour Apartments
            We appreciate all resident feedback. We would like to discuss your concerns with you. Please contact our management office at (215)-639-1000 and request to speak with the property manager. Thank you and we look forward to speaking with you!
            Review Author Icon

            Fish4thetruth

            Resident ā€¢ 2017 - 2021

            10/6/2021

            I had a leak in my ceiling that caused damage to my personal property. The management reached out to me and fixed the situation. I am very pleased with the outcome and enjoy living here. The building that I live in is quiet and everyoneā€¦Ā See More >
              Manager

              10/10/2021

              Salem Harbour Apartments
              Thank you for your feedback. We are happy to hear you are pleased with living at Salem Harbour Apartments. Have a wonderful day!
              Review Author Icon

              tholibby@yahoo.com

              Resident ā€¢ 2010 - 2021

              6/21/2021

              Why is the pool closed on Mondays and Tuesdays? Why is the pool only open for two shifts of 12 to 3 and 4 to 7? Why do we still have to carry our own chairs? Itā€™s certainly not due to Covid restrictions in PA.ā€¦Ā See More >
                Manager

                6/21/2021

                Salem Harbour Apartments
                Libby, Thank you for your questions. A member from our management team will reach out to you directly to discuss further. We encourage communication with our management team, please feel free to call us whenever you have a question! We can be reached at (215)-639-1000.
                Review Author Icon

                anonymous

                Resident ā€¢ 2016 - 2021

                3/19/2021

                The staff is loud and vulgar, they pick up the phone and everyone is laugh among themselves in the background. Itā€™s happy hour when they actually comes in. Maintenance is a joke and itā€™s rodents infestedā€¦Ā See More >
                  Manager

                  3/19/2021

                  Salem Harbour Apartments
                  Hello, We are concerned with your comments. Our team strives for 5-stars and would like to speak with you directly about the concerns you are raising. We value all of our residents! Please contact our management team at (215)-639-1000 so that we can best assist you.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2019 - 2021

                  3/1/2021

                  How many people does it take to get rid of one "mouse"? Yep that one mouse had "babies" you know because that one mouse can have babies...... visit one oh it's a squirrel visit two oh it's one mouse visit 3 traps with peanut butterā€¦Ā See More >
                    Manager

                    3/2/2021

                    Salem Harbour Apartments
                    Stephy, We know you have been in constant communication with the maintenance coordinator and property manager. We will continue to work with you and the pest control vendor to resolve the pest control situation. Please contact our management office at (215)-639-1000 if you have any additional concerns.

                    Updated Review

                    Review Author Icon

                    0406JF

                    Resident ā€¢ 1995 - 2020

                    12/21/2020

                    OMG, I HAVE NO WORDS TO SAY EXCEPT THANK YOU TO AMANDA, NICK, AND DEFINITELY JERRY. MY SPICKETS IN MY BATHROOM WENT OUT TODAY. BETWEEN THE 3 OF THEM THEY WERE ABSOLUTELY UNREAL. THAT'S ONE OF THE REASONS I HAVE LIVED AT SALEM FOR 40ā€¦Ā See More >
                      Manager

                      1/21/2021

                      Salem Harbour Apartments
                      Thank you! We appreciate your kind words about our team!
                      Review Author Icon

                      Summermourning

                      Resident ā€¢ 2020

                      7/14/2020

                      DO NOT MOVE HERE!!! This place is horrible! I have had nothing but trouble the entire time. Maintenance is a joke, I wonder if they're even licensed. I had to file a complaint with the Township because there were squirrels living in the walls andā€¦Ā See More >
                        Review Author Icon

                        Paul_S892

                        Resident ā€¢ 2014 - 2020

                        7/17/2020

                        I need to commend the Maintenance staff on my request of a pipe leak and window leak last week. The pipe was treated rightaway and then Dennis and Terrone came in to patch , spackle and paint. they were very professional. My wife and wereā€¦Ā See More >
                          Manager

                          1/21/2021

                          Salem Harbour Apartments
                          Paul, Thank you for your kind words regarding our team. Stay well!
                          Review Author Icon

                          mellll44

                          Resident ā€¢ 2017 - 2020

                          4/25/2020

                          I loved living here. The location on the river is great. The pool is wonderful. However, the office staff no longer addresses problems. I will be moving out due to a pervasive smell coming from the unit beneath me. Unfortunately whether you're ok here orā€¦Ā See More >
                            Review Author Icon

                            Dontdoit007

                            prospective ā€¢ Visited 2018

                            5/10/2018

                            Wow! First, I would like to thank all of you for your honesty. I'm posting 5/10/18. I truly don't focus on positive reviews, because family, friends and relatives can easily write a positive review. It's the negative reviews that have persuaded me not to rentā€¦Ā See More >
                              Review Author Icon

                              gama2563

                              prospective ā€¢ Visited 2018

                              3/2/2018

                              I am looking to move shortly in the area and wondering if somebody can tell me how are the apartments in Salem Harbour at the Gate House. I did see how it looks the apartments in Salem Harbour, but I did not visit the onesā€¦Ā See More >
                                Review Author Icon

                                MADCHACEBEAR

                                Resident ā€¢ 2015 - 2017

                                2/12/2018

                                This place is over-priced by about 10% for what it is.Buildings are OLD,w/some mold in places, no intercoms...parking is sometimes a headache due to outsiders, that walk to the train station, NEVER being towed away( is that ?). BUT I WILL SAY THAT THE VIEWā€¦Ā See More >
                                  Review Author Icon

                                  drew.matt.kane

                                  Resident ā€¢ 2016 - 2017

                                  10/12/2017

                                  Josh Kozich. He deserves recognition. Josh is the maintenance coordinator, and his ability to satisfy tenant needs is commendable. There was a bug issue in my apartment. It is expected when you live on the river but Josh was able to get an exterminator inā€¦Ā See More >
                                    Review Author Icon

                                    LoriT611

                                    Resident ā€¢ 2007 - 2017

                                    7/25/2017

                                    I have lived in Salem Harbour for 10 years now. Have had maintenance issues in the past which never seemed to be addressed until now. The Leasing Manager, Kevin Cagnetti and the Maintenance Coordinator, Josh Kozich have gone above and beyond to takeā€¦Ā See More >
                                      Review Author Icon

                                      bmaleno

                                      Resident ā€¢ 2016 - 2017

                                      7/6/2017

                                      I moved in here 1 year ago, I will admit I've had my share of maintenance issues, however the building is old and has aches and pains. I will say the staff, office and maintenance guys, (whom I had to see probably tooā€¦Ā See More >
                                        Review Author Icon

                                        linda1949

                                        Resident ā€¢ 2002 - 2017

                                        6/7/2017

                                        APTS PRICING IS OVERPRICED. EVERY YEAR THEY RAISE YOUR RENT $40.00 STARTING OUT PAYING $1000.00 fOR A 2 BEDROOM NOW IT IS UP TO $1373.00. THEY DO NOT MAINTAIN THE APTS. WATERBUGS GALORE. PORCH COVERINGS IN BAD SHAPE. SQUIRREL INVESTATION. THEY DONT GIVE YOU NEWā€¦Ā See More >
                                          Review Author Icon

                                          vbtu

                                          Resident ā€¢ 2016 - 2017

                                          3/21/2017

                                          After living in downtown Philadelphia for a number of years, it was a refreshing change to move into Salem Harbor. From the very beginning, the moving process was smooth and hassle-free. Kevin was my first point of contact and easily walked me throughā€¦Ā See More >
                                            Review Author Icon

                                            pmkline

                                            Resident ā€¢ 2016 - 2017

                                            2/27/2017

                                            The office staff is always professional and caring. They call and e-mail the tenants with updates and notices regarding everything and anything. During the winter, they have an unbelievable team that will plow and shovel around your car. All staff is amazing. Kevin, in theā€¦Ā See More >
                                              Review Author Icon

                                              ZBenjamin123

                                              Resident ā€¢ 2016 - 2017

                                              1/30/2017

                                              I have lived here for about a year and I must say the staff the office staff is always professional and courteous. I have had a couple of maintenance issues that were handled in a timely and professional manner. Anytime the maintenance techs come theyā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2014 - 2017

                                                1/26/2017

                                                I moved here for work a few years ago, not knowing anyone. I found myself at Salem Harbour. The location is great for hoping on the shuttle to take the train to work and the pool in the summer is absolutely amazing. I recently hadā€¦Ā See More >
                                                  Review Author Icon

                                                  stagecoachtim

                                                  Resident ā€¢ 2014 - 2017

                                                  1/22/2017

                                                  Maintenance totally sucks!! Be prepared to do your own work in your apartment. Front office staff basically sucks!! Dog poop all over. Trash cans on ground are always overflowing. Really gross!! I do like my neighbors all are super nice!!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Free Parking
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $25
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $175. Rent: $25
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Clubhouse
                                                    • Elevator
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Tennis Court
                                                    Show Less
                                                    Show More

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 02:00 PM
                                                    This community is managed by

                                                    University City Housing

                                                    C
                                                    C
                                                    Communities
                                                    19

                                                    Questions & Answers (5)

                                                    Anonymous
                                                    Asked on: 11/10/2020
                                                    Q:Ā I am looking into the Salem Harbour and work 3rd shift how is the noise from floor to floor. Are there 1 bedroom apartments on the top floor? How are the apartments, appliances and overall neatness are they clean if you get my meaning. Anything you can tell would be helpful Thank you.
                                                    Manager

                                                    01/21/2021

                                                    Salem Harbour Apartments
                                                    A:Ā Hello! Please contact our leasing office at . We are happy to answer any questions you may have!
                                                    Anonymous
                                                    Asked on: 03/17/2018
                                                    Q:Ā What is the mail address for the apartments at Gatehouse? Thanks.
                                                    Anonymous
                                                    Asked on: 03/02/2018
                                                    Q:Ā I am looking to move shortly and interested in Salem Harbour. How are the apartments at Gate House? Thanks for your help.
                                                    MiriamaClegg
                                                    Answered on: 03/02/2018
                                                    A:Ā Been here for almost 4years. Best decision. Love the Office Team. Talk to Kevin in the office. He will help find you what fits on your needs. Miriam Clegg
                                                    Anonymous
                                                    Asked on: 11/16/2017
                                                    Q:Ā How is cell phone coverage at the apartment community?
                                                    Anonymous
                                                    Answered on: 11/16/2017
                                                    A:Ā I have lived at Salem Harbour for 4 years and have always had great cell phone coverage. I have T-Mobile service and usually have my phone connected through Wi-Fi but when I don't I've never had an issue with connectivity.
                                                    Anonymous
                                                    Asked on: 11/01/2017
                                                    Q:Ā How easy is it to find guest parking?
                                                    Anonymous
                                                    Answered on: 11/01/2017
                                                    A:Ā Very easy. There is an entire parking lot for guests although all too often they take up spaces convenient for residents.

                                                    Frequently Asked

                                                    Based on 165 number of votes by renters, Salem Harbour Apartments is currently rated 3 out of 5 stars.
                                                    Salem Harbour Apartments is rated 2.8/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Salem Harbour Apartments is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Salem Harbour Apartments is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Salem Harbour Apartments is rated 2.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Salem Harbour Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Salem Harbour Apartments is rated 2.8/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    Managers have replied within 16.25 days to their community reviews in the past year.
                                                    University City Housing
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Cats Allowed
                                                    Fee: $175
                                                    Rent: $25
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Salem Harbour Apartments

                                                    March 2024

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                                                    Salem Harbour Apartments is a 730 - 1,150 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,550 - $2,136. Nearby cities include Croydon, Feasterville Trevose, Beverly, Edgewater Park, and Penndel.

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