Thunder Hollow Apartments
3228 Bristol Road, Bensalem, PA 19020
215-757-0133  WEBSITE save favorite
AVERAGE RATING
recommended by:
22%

overall rating:
2.2
2.4
2.36 Parking:
2.1
2.11 Maintenance:
2.2
2.17 Construction:
3.1
3.12 Noise:
2.4
2.42 Grounds:
2.6
2.56 Safety:
2.1
2.06 Office Staff:
< | >

DO NOT EVEN LOOK AT THIS PLACE, THEY ARE TERRIBLE!!!

From: NukePharmer
Date posted: 12/4/2007
Years at this apartment: 2006 - 2007
User Response is available. 2 responses
 
I really like the townhouse layout, not many in this area for rent. I saw the bad reviews on this site and thought; "they must just be upset tennants, the happy ones didn't go out of their way to add to this site." Don't fool yourself!!! They do not do anything with the grounds, no grass, no flowers, nothing. Snow removal' They don't even try. After the Valentine's Day storm they never shoveled once. It warmed up over the weekend and melted the snow then refroze, I left for work monday morning, fell and fractured my leg. Maintenance''' Took 5 months to replace the livingroom blinds that I told them about when I moved in. Dishwasher broke in mid cycle and it took 3 weeks to get them there with a wet-vac to get the water out to stop the mold growth, a few more days for them to come and replace it, then another week before they picked the old one up from my yard. Then there are the walkway lights, for months I have complained that they have been out. There are two breezeways between the parking lot and my front door, both are pitch black. These are just the major issues, even the leaky drain is still waiting to be done. Every issue requires multiple phone calls. I am tired of dealing with the staff who just lie to my face and say "it will be done tomorrow, I promise" Hey -----, it still isn't done. Thankfully my job has an opening in Harrisburg and will pay me to break my lease if I take it. Do not pay extra money thinking it will be better. This place does not care about you in any way, just pay rent and stay quite because they are not listening to you at all!!!

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: wannamove323 Date: 01/09/2008
I have the same problems! My downstairs toilet has been leaking for 4 months now! Leaving dirty water stains on my den rug. They came out turned the water to it off & said "we'll be back tomorrow" & I havent seen them since.. despite my many calls & letters. Before this I fought for months to get the lights outside fixed because of a guy who tried to murder a girl at the mall knocking on my door, and they were never done. So I had them done myself & took the bill off my rent. Figured it would be ok because I wrote countless letters explaining that was my intention. Now they will not let me take it off my rent because the maintenance guy said he did it! NOPE! But still I refuse to pay it. My gutter has trees growing from them! My electric bill was over $400 because they never put the plastic screen over the heater unit & it constantly ran blowing out cold air. I could keep going, but you get my point. I agree... DO NOT MOVE HERE!
From: troublekn Date: 08/27/2008
i lived there 3 years , when I 1st moved it , it was under old management and it was FANTASTIC!! if something was broken they fixed it right away !! if you had an issue , they corrected it straight away. my water and trash bill totaled $39.00 a month the trash was kept in their bins and caged with those fenced areas, there was NEVER any trash on the ground and there was NEVER any dog ---- anywhere . the 1st year they raised my rent $10.00 a month that was it !! the year the new owners took over , the place went to h*ll!! my water jumped to $19.90 a month !! , nothing was taken care of , they started taken down the gates for the dumpsters , then actually put the dumpsters in the parking lot !! I was afraid to walk my dog any where on the premises cause it was loaded with dog ---- , the maintenance was non existant , i had water leaking out of my cabinets for months at a time ... i had to buy cabinets to put in the dining area just in order to keep dry food in my apartment , and lets not forget the famous bathrooms. I had complained for 2 months about my water not turning off properly so i was taking a shower and the knob fell off when i went to turn the water off , so half naked i run down the stairs to get a pair of pliers to turn the water off ( of course keep in mind it was the hot water not the cold ) i leaned over the tub to balance i put my hand on the wall then went to turn the water off with the pliers , as i did this the whole wall caved in. they came to fix it. here was their solotion - they placed a trash bag over the whole and ducktaped it. said you should be good to go now. for 3 months i tried to get them to repair it cause i was tired of seeing the trash bag and tuck tape when I went to get a shower.the only reason they fixed it is i sat in the office from the time they opened till the time they closed for 4 working days explaining to anyone who walked thru the door that they refused to fix my bathroom and was forced to live with a trashbag and duct tape. after about the 6th potential renter that i successfully helped to detour away from the place they finally caved in and fixed it , it was exactly 5 months when they got the entire job done. but every other week i was in the office for the bathroom leaking all over my kitchen , water coming out of my light ficture and them stating oh thats ok it will stop eventually . to times where i could not turn the water off at all and they made me wait 36 hours 1 week with my water on full force before they came to fix it. you can NOT walk anywhere at all outside with the trash and the dog ---- . they have not won an award in years , all those awards on the wall in the offoce , take a look at the dates!! they have not won one since the new management!! when i was there , there were 2 drug busts , and a shooting , and someone trying to slit someone's throat .. the cops were constantly there from the end of the time i lived there ... once this started i got the h*ll out of there . I even broke my lease , figured I wasn't going to get my deposit back anyway so why not just leave to a safe place to live. then we pay for the pool and they let the other complexes use the pool that don';t have to pay for the water or for the maintence on it. and thats ONLY when they can have the pool open because the lifeguard is NEVER there ! the reason they can charge outrageous monthly fees is because they allow animals , and when i use tolive there it was a variety of dogs , when I left their it was all pitballs & rotwielers . because no one else would accept these dogs so they all came here . and people remember when it was old management and they reccomend the place on that alone because it was absolutely wonderful BEFORE this management took over !! IF YOU READ THIS DO NOT MOVE THERE !! I BEG OF YOU TO READ ALL THE REVIEWS AND TAKE THEM VERY VERY SERIOUSLY !! the ONLY good reviews they have are from the management team who puts them in there to try and throw you off !!
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