If you ever lock yourself out at 2 in the morning this is the place to be, their 24 hour emergency service cannot be beat. If you get a delivery, they will call you up and volunteer to stay late or have you package brought up to your apartment. The snow removal was excellent this year, the staff worked non stop. The office people are always friendly and you never feel like you are putting them out. They really care about the people living living there. My only complaint is the gossipers, but I guess you have them everywhere.

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