Palermo Realty Apartments
#16,570 #3 #417

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Palermo Realty Apartments

3435 W Lake Rd, Erie, PA 16505
(75 Reviews)
$1,073 - $2,868/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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2 Beds, 2.5 Baths

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3 Bedrooms

3 Beds, 1.5 Baths

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3 Beds, 2 Baths

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3 Beds, 2.5 Baths

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3 Beds, 3 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D-

Review Ratings

Noise

1.3

Grounds

1.3

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Palermo Realty Apartments Reviews

(74)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

1/4/2024

Just stay away horrible company

Worst experience ever do not rent from this company read the reviews from so many poorly treated customers. They have higher expectations for your place when you move out for condition then it is when you take possession. Nothing gets fixed quickly or properly. Maintenanceā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2023

    10/24/2023

    Shady business AVOID

    Review This company regularly engages in shady business practices and our situation was no different than the hundreds of negative reviews you will find online. We moved out only 7 months after signing our lease and spent hours cleaning the apartment when we first movedā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2020 - 2022

      10/23/2022

      Line 19, they will throw your family out with no reason!

      After being vadelized and threaten at my front door with intent to cause bodily harm on several times! Emails to the ofc, on top of 30 calls to management Trish and Erin who has never never or addressed one problem! If you tent from them,ā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2020 - 2022

        9/13/2022

        Seriously DONT DO IT

        No matter how great of shape you leave your place they will make up bogus charges to hit you with at the end then when you take them to court they will lie. If you do decide that you want to live here document everyā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2018 - 2020

          3/11/2021

          Stay away from Palermo Realty! Everything everyone has said is the truth! It doesnā€™t matter what you do as soon as you sign the papers you are guaranteed to not get your security deposit back! Little Miss snotty joke of a manager and her sideā€¦Ā See More >
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            anonymous

            prospective ā€¢ Visited 2014

            12/21/2020

            I rented a studio apartment when it was was time to move and my lease was up they took my security deposit and charged me over $4,000 and damages the house was left in perfect shape said it was for paint and carpet what studioā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2020

              8/27/2020

              terrible experience! poor construction, rude and unprofessional property manager, always under construction and they will take your entire deposit even after you complete their "move out checklist"! don't do it!!ā€¦Ā See More >
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                anonymous

                prospective ā€¢ Visited 2020

                4/29/2020

                Security Deposit Rights in Pennsylvania: https:// PA Definition of Normal Wear and Tear: https:// I will get my full security deposit back. Always be aware of your rights, both as an individual and as a tenant.

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                  anonymous

                  Resident ā€¢ 2019 - 2020

                  4/21/2020

                  My experience with Palermo was horrible. Maintenance never came, there were definitely drug deals going on in some of the apartments with the characters I saw hanging around. There was always a distinct smell of marijuana coming from a few apartments as well. Management isā€¦Ā See More >
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                    MarkFischman

                    Resident ā€¢ 2015 - 2019

                    12/16/2019

                    This review is Pine Valley Townhomes in Belle Valley. I wish I checked reviews prior to renting ...and besides... I usually take reviews with a grain of salt being a lot of people just like to complain or don't understand the viewpoint from the otherā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2019

                      7/31/2019

                      Management nice to your face to get that rental than ignore you and lie never return phone calls. Very condescending on phone when reached. Trisha. There are other people there but rarely in office who seem nicer. Guys out doing work friendly but won't answerā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2019

                        6/12/2019

                        I have had a pretty decent experience living in the Pine Valley development. Any time I have had an issue (i.e. one time my oven stopped working, another time I noticed carpenter ants) the maintenance staff was always there the next day when I putā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2018 - 2019

                          4/3/2019

                          Had 1 experience with Palermo, which was copper leaf. I wish Joe (the owner) knew how to avoid turning his townhouse complex into a (debris ridden)construction site. If you move here expect at least 1 flat tire from the nails, screws etc. left behind byā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2015 - 2018

                            1/25/2019

                            If you are looking to rent from Palermo's run the other way as fast as possible. They are over priced, the office management are rude and of no help. They lie, they promise to do repairs that are never done, they say that they sendā€¦Ā See More >
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                              ashishmehta2309

                              Resident ā€¢ 2016 - 2017

                              12/13/2018

                              Do Not Recommend - Initial agreement and SECURITY DEPOSIT. (wood hills drive - wood hills condominiums ) Initial Agreement: Initially they told me to give a 100 dollar discount which I had written in my email while talking with the agent. but when I movedā€¦Ā See More >
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                                erie1now

                                Resident ā€¢ 2016 - 2017

                                8/16/2018

                                Nice townhouse, but know you will not get your security deposit back. We only lived in the unit for a few months, no pets and we are senior citizens. We did minor repairs rather than bother the property manager. We asked for a walk throughā€¦Ā See More >
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                                  TSaylor

                                  Resident ā€¢ 2015 - 2018

                                  8/15/2018

                                  Management is incredibly poor. Snow removal was always delayed and required inquiry. Palermo kept a significant portion of my security deposit when no damage was present beyond normal wear and tear. They were unable to produce still images of the disputes. Rather, they sent meā€¦Ā See More >
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                                    laschwarz

                                    Resident ā€¢ 2016 - 2018

                                    7/13/2018

                                    This company will make up charges and take your security deposit. You must clean your carpet and provide a receipt or they will charge you and they may charge you anyway as they did us. They said the unit smelled like smoke and had smokeā€¦Ā See More >
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                                      erniejenks12

                                      Resident ā€¢ 2009 - 2017

                                      1/25/2017

                                      Palermo Developments has provided me a great place to raise my family. I have been here over 8 years and I can honestly say I am satisfied with Palermo.

                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2014 - 2016

                                        9/15/2016

                                        Terrible. Managers lie to your face and change every 3 months. Brook wood village. There's a Palermo family member who lives here and the girlfriends brother owns a tow company. She calls them and they will,tow your car if you park in front of theā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2014 - 2016

                                          6/28/2016

                                          They are crooks. You will move into a broken down apartment. You will be charged to fix things that were broke when you moved in. And they will not be fixed, so the next tenant can pay too. They will keep your security deposit noā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2014 - 2016

                                            4/8/2016

                                            I have rented many places and this was by far the worst experience I have ever had. They never fixed anything and if they did it was not fixed right. The place was dirty when we moved in but they still charged us to cleanā€¦Ā See More >
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                                              disgusteddoctor

                                              Resident ā€¢ 2015 - 2016

                                              3/26/2016

                                              We were warned about Palermo's reputation after we had already moved in. We were told that your group was unhelpful, overcharged for things and had a poor reputation in the community. My husband is a doctor and was working temporarily at a localā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2009 - 2016

                                                1/29/2016

                                                Don't do it! Especially Brookwood Village. Manager Fred is racist. He is hooked up with a towing company and gets a kick back from letting them troll the property towing any vehicle that isn't parked in a driveway, even if they only been there forā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2010 - 2015

                                                  6/1/2015

                                                  These guys are thieves. Not only you will receive horrible customer service just forget your deposit. They will charge you for things like paint even if nothing's wrong. Property manager at Brookeood village, Fred, is the most unfriendly person you can work with. Stay awayā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 75 number of votes by renters, Palermo Realty Apartments is currently rated 1.9 out of 5 stars.
                                                    Palermo Realty Apartments is rated 1.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Palermo Realty Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Palermo Realty Apartments is rated 1.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Palermo Realty Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Palermo Realty Apartments is rated 1.7/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Palermo Realty Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 1.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    3 Beds, 3 Baths

                                                    Check Availability

                                                    Palermo Realty Apartments

                                                    March 2024

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                                                    Palermo Realty Apartments is an apartment in Erie in zip code 16505. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $2,868. Nearby cities include Wesleyville, Harborcreek, Fairview, Girard, and Lake City.

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