I have been a tenant of Palermo Realty for a few years now and astonished at some of the reviews that I have read on this site. I love my apartment and have never had a bad experience with the rental staff. In the years that I have been here there have been a few maintenance items, and each of them was handled prompty and completely. I originally dealt with Bruce on my first apartment, and again when I changed apartments last year (needed some more space). I found him to be completely upfront and honest about everything, and never has there been an additional charge on my account. I have also had many chances to talk with Bev Palermo as I lived at Brookwood for 2 years. I always found here to be professional and courteous. The same can be said for any time that I was in contact with the office staff.

The reviews on this site astonish me and I have to believe these are from people who did damage to their apartments and then did not feel they had to be responsible for it. I say this because we had a neighbor who moved out and did a lot of damage to the apartment. I actually helped them move some of their final boxes into their truck and was struck at the conditions of the walls and floors. I ran into them not too long ago and they told me that they couldn't believe they didn't receive their full deposit back and went on to say what a lousy landlord that would keep any money. If this is an indication of how people think, then you really can't trust any of the reviews on this site at all.

I would recommend Palermo Realty to anyone, especially Brookwood Village and Carrollwood Village. I have had nothing but good experiences and look forward to sticking around for a while.

User Responses
From: Anonymous	Date: 08/26/2009
wow, really don't think this is an actual tenant

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