Oak Tree Apartments
100 West Oak Avenue, Glenolden, PA 19036
610-532-3100  save favorite
AVERAGE RATING
recommended by:
65%

overall rating:
3.5
3.5
3.5 Parking:
2.9
2.93 Maintenance:
3.1
3.07 Construction:
3.9
3.86 Noise:
3.9
3.86 Grounds:
3.7
3.71 Safety:
3.1
3.14 Office Staff:
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Nice apartment, poor mgmt

From: -Anonymous-
Date posted: 5/4/2009
Years at this apartment: 2009 - 2009
 
My issues with Oak Trees

- Poor maintenance! If you have a maintenance request you must call the hotline and leave a message. You can't talk to a real person unless it is an emergency. For normal repairs you must leave a message and WAIT until they get back to you. On average it takes over a week just to hear back from someone. That being said, I would like to point out that the maintenance staff are friendly and nice guys. It's just that they take orders from the rental office who do a poor job of managing the properties.

- Unprofessional staff in the rental office. As I mentioned above, they do a poor job managing the properties. They will also try to blow you off when you call or will give you an attitude if you call to complain about something - like having to wait too long for a maintenance request.

- Old drafty windows.

- Pet rent. I mean seriously, my cat has to pay rent'!


Things I enjoy about Oak Trees

- Nice neighborhood.

- Ample-sized apartments.

- 2 bathroom apartments.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
2 of 5
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