I have lived here for 3 years, and I can't wait to leave. Management is totally unresponsive to all concerns, there have been problems with RATS in the Manor building, they charge insane fees to extend your lease for short term, they never fix ANYTHING, the gym equipment has been deteriorating since I've moved in and nothing has been replaced. Sure they pay for heating bills, but they don't turn it on until late fall and don't turn it off until summer, so you are either freezing or suffocating in your apartment. Outside - steps are crumbling, there's no parking, my car has been broken into in the parking lot. There is hardly ever someone at the front desk, a problem when you need to get your packages. The locks are often broken, and the door is then left wide open for anyone to come inside.

User Responses
From: smithca_deleted_1145476512161	Date: 03/28/2006
We haven't seen any rats in the Estate building but we've seen mice. Never had our cars broken into (apt. was broken into before we moved in & one attempted break-in afterwards) but one car was hit while we were on vacation...no lights on the upper parking deck. When we told management they said "too bad" and they wouldn't reimburse us for the costly repairs. The Colonade could and would be a nicer place to live if the property owner & leasing staff made a genuine effort to make things better. Instead they choose to ignore your complaints (property owner & leasing staff) or flat out -------- you (leasing staff) about your complaints. To make matters worse, they honestly expect you to get your friends & family to rent there with the promise of a $500 rent coupon when THEY KNOW DAMN WELL that the HVAC system & boiler are on the verge of self-destruction from all of the half-assed repairs! There are 4 empty apartments near ours...hmmm...we wonder why?

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