Curren Terrace Garden Apts
1011 New Hope St # 22a, Norristown, PA 19401
610-277-4450  WEBSITE save favorite
AVERAGE RATING
recommended by:
29%

overall rating:
2.6
2.8
2.75 Parking:
2.8
2.75 Maintenance:
2.8
2.75 Construction:
2.8
2.77 Noise:
2.7
2.7 Grounds:
2.6
2.57 Safety:
2.7
2.72 Office Staff:
< | >

Unfixable leaky roof and no sound insulation

From: sgtmillermontcopa
Date posted: 11/7/2009
Years at this apartment: 2009 - 2009
 
I am a current resident in Curren Terrace and have been dealing with serious issues on a daily basis. Since moving into the apartment I have been having to deal with a serious leak in my bedroom. Each time it rains, the corner of my bedroom gets wet and the entire apartment is filled with a mildew smell. Maintenance's attempts to fix the problem were woefully inadequate. It is over 100 days and the problem still persists. Secondly, they use a model of refrigerator that leaks about a cup of water onto the floor every four hours. I have complained about this for the past three months and the answers from management have boggle the mind. After weeks of replacing coils and linings, the defective fridge was replaced with an old defective fridge of the same type and model. The replacement fridge had the same old rust stains all over it, indicating that there should have been every expectation that this unit would do the same thing. After further complaints the replacement was replaced yet again with a unit that had rust all over it and continues to leak water. One can hear the fridge motor struggle to keep things cool as water pours out of it each nite. It is certainly driving up my electric bill. Additionally, likely as a result of the water leaking in from outside, the apartment has an ant and roach problem. Exterminators have been called and the bug problem has not changed. Since I am not at home during the day I cannot even confirm that an exterminator ever really comes when I ask for one.


The people in the office are complete NIGHTMARES with no regard for their tenants. Sure, they are nice when you are LOOKING at the apartment, but once you move in, don't expect them to help you with maintenance problems or anything else for that matter. They will stalk you if they need anything, and won't respond if YOU need anything.

Cars are constantly being broken into. Suspicious cars hang out in the lot watching activity at night. Call the office and the manager pretty much laughs at you. Unless you call multiple times, maintenance does not come to fix problems.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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