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Brookshire Trace Apartments

14040 Dana Ave, Philadelphia, PA 19116
77%
67
Reviews
77%
Apartment Rating
57%
City Average
08/20/14
Resident

Great apartments! Very clean, nice community and staff. Couldn't be happier after moving here! Full Review ▶

08/04/14
Verified Resident

Moved in after seeing everything from my brother who lived here. Clean apartments. New appliances. Neighborhood is amazing. Staff is friendly and takes care of any problems asap. Could not be happier to have moved in to such an amazing complex.… Full Review ▶

08/04/14
Verified Resident

I would like to say that the entire experience from the first interview of searching to the signing my lease , I was over joyed and great flu to be tenant of brookshire townhomes..thank you for allowing to be apart of… Full Review ▶

07/30/14
Verified Resident

I absolutely love the atmosphere the staff is wonderful all around great place to live. Pet friendly, clean, quiet and friendly. The property is beautiful. The pool is a nice added amenity. Plenty of parking spacious and landscaped well. Weather is… Full Review ▶

07/30/14
Verified Resident

Green!!!! Nice location. Train station in 5 min. Comfortable place for living with children. Clean pool. Brookshire Trace was built 40 years ago in 1974, but still looks attractive. Trash dump for recycling. Friendly neighbors. Pets allowed! Full Review ▶

07/29/14
Resident

Once I applied I just assume the answer was no because I only heard those two words from everyone else, I was on the road to giving up apt listing and looking. Once Crystal the apt manager talk with me and… Full Review ▶

07/09/14
Verified Resident

All questions were answered apartment, lease, and keys were ready when it was time for us to move. Crystal, the manager was helpful and apartment was beautiful and spacious. I would recommend brookshire trace townhomes to everyone I know. Full Review ▶

06/18/14
Verified Resident

I would have to say that my over all experience was well satisfied, I like the frieniness of the staff and there out standing work. I would happily recommend that people look into renting an apartment at Brookshire Drive in Philadelphia,… Full Review ▶

Manager Response
06/11/14
Verified Resident

Brookshire Trace has proven a great place to live so far. Neighbors are friendly, it is centrally located, and the staff has excelled in the customer service department. We are very happy an apartment came open and we moved to Brookshire… Full Review ▶

06/04/14
Verified Resident

I had previously lived in Brookshire Trace and when I was looking to move back to the Northeast this was the first and only place I considered as my last time living there was great. There will always be issues with… Full Review ▶

Manager Response
04/23/14
Verified Resident

Really Clean and conveniently located near almost every place I will need including multiple food and general shopping stores. I was able to get my keys the day I signed my lease and that was one of the factors that made… Full Review ▶

Manager Response
03/29/14
Verified Resident

For the most part living here has been good. It's quite and most of the neighbors are nice. Parking is a major problem. The management staff is always turning over and there aren't enough maintenance people. The electric heat/AC makes for… Full Review ▶

Manager Response
03/22/14
Resident

I could not be happier! My apartment was clean, freshly painted, and had all new appliances when I moved in. The manager,Crystal is extremely helpful and always willing to assist with any questions or concerns. The maintenance men are quick to… Full Review ▶

03/04/14
Resident

I am so tired of people ranting and raving about how bad Brookshire Trace is. Actually, it is just the opposite. It always seems the people who are bored or just plain evil, go on and on ranting and raving about… Full Review ▶

03/04/14
Verified Resident

Brookshire Trace Townhomes are very safe, convenient to transportation and shopping. Krystal the office manager is professional and accomodating. The maintenance team is great. My neighbors are wonderful! My apartment is spacious, with lots of closet space. Full Review ▶

Manager Response
02/20/14
Resident

I wouldn't recommend this dump to anyone! Dog ---- is everywhere. No one ever cleans up after their dog. During the ice storm, management LEFT work early that day. No one was around to help the elderly residents that live here.… Full Review ▶

Manager Response
02/19/14
Verified Resident

It is a pleasure to live in Brookshire Trace. The apartment complex grounds are beautiful and kept clean and inviting. The new manager Crystal D'Antonio goes above and beyond to be helpful and courteous. The maintenance crew are friendly, knowledgable, and… Full Review ▶

01/06/14
Verified Resident

I have had a pretty good experience living here. It's close to 95, neshaminy mall and gives you the feeling of living in the suburbs in philadelphia. The maintenance staff has always been helpful and nice. The apartments are very quiet.… Full Review ▶

01/06/14
Verified Resident

i had a smooth experience so far Full Review ▶

01/06/14
Verified Resident

It has been ok. When I entered the apartment for the first time, it was covered in construction dust and no one ever showed up to clean, so my first day was spent scrubbing it down. Also during my first day… Full Review ▶

Manager Response
12/24/13
Verified Resident

I am lucky to have Crystal and Tony to work with when a problem arises. Most times the problem is taken care of first time but when we still continue to experience the trouble,they bring in others to help locate the… Full Review ▶

Manager Response
12/15/13
Resident

Me and My Mom Moved in around the first week in November, I just want to say the Manager Crystal Has been excellent ,she is not only a good manager ,but she really cares about her tenets ,I so glad we… Full Review ▶

Manager Response
12/14/13
Resident

We've been a resident at Brookshire for many years. We just moved from a one bedroom to a two bedroom unit. The transfer from one unit to another was very smooth & totally stress free. Crystal is a great manager that… Full Review ▶

12/13/13
Verified Resident

Great. Just needs more parking.it is a worry area that had very little traffic. The people seem very nice. The overall decor is very nice. It is very close to the train station which I'd always a plus Full Review ▶

12/10/13
Verified Resident

I have enjoyed living here very much. The staff are attentive and helpful. Everything on the grounds are well taken care of and people here are friendly and pleasant. It is a peaceful place to live and there are lovely trees… Full Review ▶

12/10/13
Resident

Apartment fully renovated, everything is new - like it a lot. Maintenance quick to follow up. Management is nice. Full Review ▶

12/10/13
Resident

Well I think they finally found a Manager who is getting things done, reviews below stated the snow was never picked up, well yesterday & today it was picked up ASAP and the whole community was also salted. My neighbors are… Full Review ▶

12/09/13
Verified Resident

I use to enjoy living here until I switched units and a new neighbor moved in with a Large dog that continues to be off leash. I have reported this several times. I have small children n will not renew my… Full Review ▶

Manager Response
12/09/13
Verified Resident

I just moved in 2 months ago, and so far am quite pleased with this pet friendly, townhome style community. It is a very convenient location with city amenities but suburban like atmosphere. The staff have also been very pleasant to… Full Review ▶

09/05/13
Resident

I ve been living at Brookshire Trace for over 12 years and it s been nothing but a consistent decline. Where cable, water and hot water were once included as well as free pool access, now one has a hot water… Full Review ▶

07/18/13
Resident

can not wait to get out of here this is the worst place to live maintenance is no good they start the work but never come back to finish still looking at a unpainted wall in my kitchen cause they needed… Full Review ▶

06/14/13
Resident

I moved to Brookshire Trace nearly two months ago. I've found my experience here, so far, much more positive than I would expect after reading these reviews. Don't get me wrong. Several of the complaints have at least a grain of… Full Review ▶

11/12/12
Resident

I lived here for about 2 years and although the apartment wasn't bad, the management was atrocious! I had to call every week to remind them to have the exterminator out to my apartment. We didn't have any infestation, but enough… Full Review ▶

09/18/12
Resident

I had previously reviewed this place and now must add an extra parting shot, as Liss Property has so kindly done to me. As if the workmanship and materials used at Brookshire Trace weren't bad enough, now Liss wants to keep… Full Review ▶

06/30/12
Resident

This is an update to a previous post, it is now September 2013, and things have gotten worse. When I moved here in 2010 they had restrictions on dog breeds well that has changed and there are more dogs than ever… Full Review ▶

02/07/12
Resident

I lived at Brookshire from 1976 until 1991 with absolutely stellar management and maintenance. No pets, very few kids, beautifully maintained, quiet and clean. I made many long-term friendships with equally long-term residents and the occasional riff-raff was evicted promptly. It… Full Review ▶

10/17/11
Resident

I like to review different apartment ratings from time to time. Trust me, our place is not as bad as some other places. We do not have crime, trash, loud children running all around, roaches, however at times we do have… Full Review ▶

09/07/11
Resident

I constantly have to take cold showers almost every other day. And on top of that, the parking lot floods looking as if it's a little lake every time it rains. Full Review ▶

08/10/11
Resident

If you want to pay for the luxury of living in a nice area without having to deal with the problems that are cropping up in what used to be nice areas of the city, you shouldn't even consider this place.… Full Review ▶

07/27/11
Resident

Lived here for only a few months and I already hate this place! This place is so bad that I m considering breaking the lease just to get out. I can rarely get a hold of the property manager and when… Full Review ▶

04/02/11
Resident

I currently reside at brookshire trace apts. It is the worst place to live the manager ROBIN is a rude piece of crap she does not know how to talk to anyone. They recently changed us to a new power company… Full Review ▶

03/24/11
Resident

We moved into the apartment a few years ago when it was under different ownership. We loved the location, the decency of the other residents and the rent at the time was unbeatable. Gas (heat and cooking), water and the pool… Full Review ▶

02/03/11
Resident

Please do not waist your time looking at this place. My fiance and I just moved out and have been waiting for our security deposit for almost a month. We knew we left the place the same way when we moved… Full Review ▶

01/28/11
Resident

I currently live here and it has been disappointing to say the least. For what I pay, I get less compared to other apartments I have rented for a lot less. Where do I begin? We are in winter and the… Full Review ▶

01/09/11
Prospective Resident

My mother currently lives at Brookshire Trace. With all of this snow, the parking lot is full of ice. They use shovels instead of snow blowers. During the snow they are just horrible with removing the snow. My mom is afraid… Full Review ▶

07/15/10
Resident

I have lived at Brookshire for over a year now and sincerely would like to move out. My fiance and I do have an end apartment which is great for a small cook out and privacy, which is a plus. But… Full Review ▶

07/13/10
Resident

I have lived at BT for several years and here are the issues I have encountered: They nichol and dime you now, there is a water charge, an annual property fee of $50 that they now charge the tenants (they used… Full Review ▶

06/27/10
Resident

My man and I have been living at Broookshire Trace for 2 1/2 months now. We have a 1br private entrance apartment with a patio, and stainless steal appliances. My neighbors are very nice and quiet. As a matter of fact,… Full Review ▶

06/20/10
Resident

We have been in this apartment for three years and we really love it. We have a beautiful view of the woods and a creek. We can have our dog here. Our neighbors are so quiet and mostly elderly people. Our… Full Review ▶

06/15/10
Resident

I lived in Brookshire for 3 years and I absolutely loved it. Great neighborhood, nice place. A little small, but still nice. My apt did have a few mice towards the end but maintenance was good about taking care of it.… Full Review ▶

04/18/10
Resident

Nice Place just moved in clean very quiet nice neighbors Full Review ▶

02/23/10
Resident

simply put, dont move here. way over priced, you want to rent, then rent a house or some other complex than this. some nice people, mostly rude,ignorant s.o.b. 10 miles an hour speed limit, yeah right.try 30-40 no joke.very loud apartments… Full Review ▶

01/26/10
Resident

So far so good. My boyfriend and I just recently moved into Brookshire Trace. We like it very much. We have an end unit and a good amount of space outback with a view of the creek. The experience is good… Full Review ▶

01/11/10
Resident

I read the reviews and I am not sure what the others are talking about? I live in a 2bdrm here. When I moved in, everything was brand new. The lady who works in the rental office helped us get a… Full Review ▶

12/29/09
Resident

This complex simply isn't worth the price, nor is it worth the hassle. The "free water... with a $35 water surcharge" is absolutely ridiculous. Is it free or not? They STILL haven't replaced the PECO boxes, which were promised to lower… Full Review ▶

04/14/09
Prospective Resident

Management boasts the $35.00 gas heat surcharge has been dropped.Do the math when you get your PECO bill with your new A/C / electric resistence heating unit spinning your PECO meter like a top.Management also stated the new A/C's were installed… Full Review ▶

04/13/09
Resident

when i was moving in, The landlord tried to steal $800 from me by hiding my receipt. Although the regional manager was aware that he had been stealing money from residents as well as the company, i had to come up… Full Review ▶

12/21/08
Prospective Resident

This place is a dump, Liss property group bought this place and i seen on the web that they said they were putting up $100,000 to fix this place right so when are they doing it.They bought this place 4/08 and… Full Review ▶

11/25/08
Resident

We didn't want to live in an apartment. After we sold the house, a friend at our church said this was a nice place, but there was a waiting list. We went to the office just to see how much they… Full Review ▶

11/03/08
Resident

The old w/d set in my apartment finally died with a load of my work clothes in it, so it was kind of imperative I get it fixed ASAP. Robin and the maintenance crew had to order a new one and… Full Review ▶

10/29/08
Resident

I must say, I moved here out of default and I couldn't be happier for making it here. I originally moved from Virginia and was placed at another apartment complex, but transferred over to Brookshire Trace. The apartments are beautiful! I've… Full Review ▶

07/21/08
Resident

I have lived at many places in the Northeast. this is the first property that I can say is like coming "home" to a real home. My neighbors are great. The management accepted my dog with no problems. That was great.… Full Review ▶

07/20/08
Resident

1. Noise from railroad early in the morning. 2. The pool closed during regular hours; sometimes it's closed for few days, or opened late. 3.Water surcharge from new management!!??? It is extra $35 dollars from every tanned but for all complexes… Full Review ▶

06/08/08
Resident

Since Liss Group Property took over, Brookshire Trace apartments are going down hill. 1. My A/C doesn't work (during a heat wave) and maintenance doesn't come out during after hours unless your elderly or ill....this is terrible so since I'm not… Full Review ▶

06/26/05
Resident

The management, in particular the girl Jessica who sits in the main office, are some of the most unprofessional and obnoxious people I have ever met in dealing with apartment staff. She was all but to snap my head off when… Full Review ▶

06/15/04
Resident

Full Review ▶

10/30/02
Resident

I had two problems while living in Brookshire Trace. My washer broke and the maintenance men serviced it. While serving my washing machine that day, my wedding ring disappeared. They claim they knew nothing about my ring. Moved since then and… Full Review ▶

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