The Avenue at East Falls
#16,175 #86 #398

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The Avenue at East Falls

5450 Wissahickon Ave, Philadelphia, PA 19144
(419 Reviews)
$738 - $1,751/mo
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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 375 sq. ft.

$738 - $1,158

3 Available Units

See Floor Plan Details

1 Bedroom

1 (One) Bedroom

1 Bed, 1 Bath | 525 - 610 sq. ft.

$981 - $1,468

26 Available Units

See Floor Plan Details

2 Bedrooms

2 (Two) Bedroom

2 Beds, 1 Bath | 875 sq. ft.

$1,309 - $1,751

7 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.6

Grounds

1.0

Safety

1.1

Office Staff

1.0

Maintenance

1.6

Neighborhood

2.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

6

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

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The Avenue at East Falls Reviews

(411)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

anonymous

Resident 2021 - 2024

2/26/2024

Do Not Rent Here

This is the worst rental experience of my life. Building is consistently dirty and unsafe. The security doors are always breached and or propped open. The management is hard to contact and appear bother when you are able to speak with them. Trust me, do… See More >
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    anonymous

    Resident 2023 - 2024

    1/23/2024

    Terrible nasty

    Staff is terrible. Specially the lady at the front desk Bad attitude rose her eyes The whole building is infested with mice and roaches they don’t fix nothing it smells dog poop in the hall It looks nice. When you first walk in I am… See More >
      Review Author Icon

      anonymous

      Resident 2021 - 2023

      8/19/2023

      STAY AWAY

      This place is pure trash. Management is rude and all the owners care about is how the outside looks. Constant flooding in laundry room. The apartment floors smell. And the urine smell in the basement makes you gag.

      Review Author Icon

      anonymous

      Resident 2021 - 2023

      7/16/2023

      Worst Management Ever!!!!

      The management is terrible. Manager ---- is a racist guy, doesn't entertain any question, hates his job it seems. The management office will never reply to your emails and calls. You need an appointment to get into the office and once you're there, your nightmare… See More >
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        anonymous

        Resident 2022 - 2023

        7/14/2023

        DO NOT LIVE HERE WORSR BUILDING EVER

        This is easily the worst building with the most disrespectful staff. ------ and the manager ---- should both be fired for their degree of unprofessionalism. The entire team is unresponsive and acts so entitled when you ask them for anything. I can not trash this… See More >
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          anonymous

          Resident 2019 - 2022

          4/7/2023

          Avoid at all costs.

          Bad management. Bad maintenance. Overpriced. High crime. Garbage collection at 4am. Avoid at all costs. Avoid. Avoid. Avoid. Avoid. Avoid. Avoid. Seriously anywhere else is better than here. Don't do it.… See More >
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            anonymous

            Resident 2022 - 2023

            2/24/2023

            Disrespectful the moment you walk in!

            I am in just disbelief on the disrespect I just walked into today. The manager ---- or how ever ------------------ was straight up RUDE!! I usually would never write a review but WOW! I was trying to ask a simple question and the first thing… See More >
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              sataylor@philasd.org

              Resident 2020 - 2022

              11/22/2022

              Don’t MOVE HERE!

              The worst place to live overpriced with sloppy management!!! Still waiting for my security deposit after 55 days..I went to check the issue and they put my Money in there account!!! This happened over 45 days ago. I have the paperwork to show there proof.… See More >
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                Cashawn89

                Resident 2017 - 2022

                1/27/2022

                alse Fire alarms at least once a week that may last upwards an HOur. NO HEAT in MANY OF THE UNits and No urgency To Fix IT Poor Management. Besides the YOung Man who seems to work towards Resolution to the Capacity of his Power… See More >
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                  Tyler_P460

                  Resident 2020 - 2022

                  1/21/2022

                  Do not live here! Please reach out if you have any doubts. Counting down the days for my lease to end. My place is infested with roaches and mice. I have pictures, emails and documentation that nothing has been done. I’ve thrown out hundreds of… See More >
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                    anonymous

                    Resident 2015 - 2021

                    9/4/2021

                    Thie buulding would be great if it was kept clean..it is dirty and the looks disgusting in the lobby and the floors, carpet is deplorable. The people they let in, in the last year or so are some of the worst of society. They are… See More >
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                      Resident 945097

                      Verified Resident 2021

                      8/30/2021

                      Masks are mandated but nobody is currently enforcing it. I have a friend after a lung transplant and an immune deficient family member and I have had to fight this fight alone telling people who want to get into an elevator I am in that… See More >
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                        Resident 944111

                        Verified Resident 2015 - 2021

                        8/26/2021

                        This has been a traumatic experience for me. The managers made me feel like they don't care about me at all! I had someone entering and trying to break my door on July at midnight and they dont care!!

                          Review Author Icon

                          Resident 943181

                          Verified Resident 2016 - 2021

                          8/23/2021

                          I first lived in apartment # A-521. E-mail delivery there seemed to work well. Now, in the past three years I have been living in # B-239. E-mail correspondence has been less dependable here. l can be found at: 267/297-6132. … See More >

                            Updated Review

                            Review Author Icon

                            Resident 916046

                            Verified Resident 2008 - 2021

                            8/21/2021

                            The residents for the most part are trash. They live like pigs. Actually that is an insult to pigs. I have to sit in my apartment and smell others cigarette smoke and pot. I do not feel safe here anymore. I feel there should… See More >
                              Review Author Icon

                              Resident 942025

                              Verified Resident 2018 - 2021

                              8/20/2021

                              I have lived a total of twenty years in this building. It has had its up and downs but overall I have had a good experience. It has been safe and comfortable. Any complaints noise etc were promptly addressed.. many changes have occurred… See More >
                                Review Author Icon

                                Resident 939986

                                Verified Resident 2021

                                8/16/2021

                                The staff and residents are okay. The common areas of the building are dirty. The outside of the building is littered with trash, the security doors are never locked. The carpets and seating in the lobby are soiled and have noticeable stains on them. There… See More >

                                  Updated Review

                                  Review Author Icon

                                  Resident 912367

                                  Verified Resident 2018 - 2021

                                  8/8/2021

                                  Allover we are satisfied. Lately there are maintenance issues. Like the laundry room in A. Dirty elevators. A big issue is the basement exit door. It stays damaged and open at all times. This is a security issue.

                                    Review Author Icon

                                    Resident 935581

                                    Verified Resident 2020 - 2021

                                    8/5/2021

                                    All the staff members are nice. The guard at the front desk is horrible. The building needs to be cleaned. The pool needs to be cleaned. There is drug dealers in the parking lot. You need a booth and person to let people who pay… See More >
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                                      Resident 257760

                                      Verified Resident 2018 - 2021

                                      8/3/2021

                                      The location of the building is conveniently located near transportation, the Queen Lane Train Station, Septa Bus Service, and shopping. East Falls is a very lovely, beautiful, safe community to live.

                                        Review Author Icon

                                        Resident 934475

                                        Verified Resident 2020 - 2021

                                        8/2/2021

                                        The building was clean for the first few months that i lived here and then things changed drastically. I refer to The Avenue at East Falls as The Expensive Projects of East Falls. Save your money???..

                                          Review Author Icon

                                          anonymous

                                          Resident 2017 - 2021

                                          8/2/2021

                                          Don’t Do It!!!!! This is one of the worst complexes ever..... inner security doors stay open, mail delivery is shaky. Nasty residents don’t pick up after their dogs, and frequently let them urinate on the carpets, elevators and hallways.... The trash shoots are funky and… See More >
                                            Review Author Icon

                                            Resident 930082

                                            Verified Resident 2020 - 2021

                                            7/21/2021

                                            My view in my apartment is beautiful...the back door to the basement is always open one could walk on....flies....when you walk on the door you are fanning them away from you...I've seen roches...my mouse problem was handled

                                              Review Author Icon

                                              Resident 929196

                                              Verified Resident 2021

                                              7/19/2021

                                              Leasing staff was very helpful when you could reach them. However, the phone calls to the leasing office usually go to voicemail. Our apartment had no coax cable hookup and all of the 4 outlet plugs did not work

                                                Manager

                                                7/19/2021

                                                The Avenue at East Falls
                                                Good afternoon. Thank you for taking the time to give us your feedback. We strive to make our residents happy. Please feel free to stop in the office to discuss any concerns you may have.
                                                Review Author Icon

                                                Resident 925784

                                                Verified Resident 2018 - 2021

                                                7/10/2021

                                                For the most part, i don't like it when people let their kids play in the hall way for hours....smh... i put a work order in to get my A/C unit fixed and the guy said that he could not fix it because i had… See More >
                                                  Manager

                                                  7/19/2021

                                                  The Avenue at East Falls
                                                  Good afternoon. We appreciate your feedback. Please feel free to contact the office with any outstanding concerns.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Ample Parking
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: $600. Rent: $50. Restrictions: We welcome two pets per apartment home. There is a $300 pet fee per pet with 2 pet maximum. Breed restrictions apply. Restricted breeds include Wolf or Wolf Hybrids, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow and Akita. Please contact leasing office for complete pet policy details.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: $600. Rent: $50. Restrictions: We welcome two pets per apartment home. There is a $300 pet fee per pet with 2 pet maximum. Breed restrictions apply. Restricted breeds include Wolf or Wolf Hybrids, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow and Akita. Please contact leasing office for complete pet policy details.. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • Clubhouse
                                                  • Concierge
                                                  • Convenient to Pubic Transportation
                                                  • Fitness Center
                                                  • High-Speed Internet
                                                  • On-Site Maintenance
                                                  • On-site Dry Cleaning
                                                  • Online Resident Portal for Payments and Maintenance Requests
                                                  • Park-like Setting with Swimming Pool
                                                  • Pet Spa
                                                  • Resident Lounge with Flat Screen TV's
                                                  • Student Study Lounge with Wi-Fi
                                                  • Yoga Studio
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                                                  Leasing

                                                  The Avenue at East Falls offers the best value in apartments for rent in the Philadelphia area. We are committed to your comfort and convenience. Enjoy prompt service from our professional staff who are always at your service, including a 24-hour Doorman and Resident Concierge. Benefit from our extraordinary features including beautiful hardwood floors, modern kitchens and bathrooms, stunning views, a resort-style swimming pool, and state-of-the-art fitness center. We are under New Ownership - wait until you see what we have in store!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 419 number of votes by renters, The Avenue at East Falls is currently rated 2.6 out of 5 stars.
                                                  The Avenue at East Falls is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Avenue at East Falls is rated 1.6/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Avenue at East Falls is rated 1.6/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Avenue at East Falls is rated 1.1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Avenue at East Falls is rated 2.7/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  The Avenue at East Falls is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Dogs Allowed
                                                  Deposit: $600
                                                  Rent: $50
                                                  Restrictions: We welcome two pets per apartment home. There is a $300 pet fee per pet with 2 pet maximum. Breed restrictions apply. Restricted breeds include Wolf or Wolf Hybrids, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow and Akita. Please contact leasing office for complete pet policy details.
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Deposit: $600
                                                  Rent: $50
                                                  Restrictions: We welcome two pets per apartment home. There is a $300 pet fee per pet with 2 pet maximum. Breed restrictions apply. Restricted breeds include Wolf or Wolf Hybrids, Pit Bull including American Staffordshire Terrier, American Pit Bull Terrier and Staffordshire Bull Terrier, Rottweiler, Presa Canario, German Shepherd, Doberman Pinscher, Chow Chow and Akita. Please contact leasing office for complete pet policy details.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  Studio, 1 Bath

                                                  Check Availability

                                                  The Avenue at East Falls

                                                  March 2024

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                                                  The Avenue at East Falls is a 375 - 875 sq. ft. apartment in Philadelphia in zip code 19144. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $738 - $1,751. Nearby cities include Bala Cynwyd, Merion Station, Dresher, Narberth, and Camden.

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