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Questions about final balance
From:
heathercb04
Date posted:
6/27/2008
Years at this apartment:
2006
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2008
2 responses
Ok this is my second posting regarding Park Towne, but I need to ask people who have already moved out a question: What was your final balance when you moved out' We just moved out a month ago and I won't go into how many phone calls I had to place to the office (more than 15) to get everything in place before we were finally finished. So when I FINALLY got in touch with the woman handling the final balances, she tells me that we OWE $560!!!! This is after not only being told by the maintenance manager that we wouldn't have to pay for repainting our walls (a fact I realize will be null if she denies it as I think it's in our lease) but also by being assured by this SAME WOMAN who didn't answer my calls that as long as there was no damage to our apartment, we would generally get our security deposit back.
We are going in to the office this Tuesday to talk to these idiotic people in person, but has anyone else had a similar experience' Do you have any suggestions' I'm so sick of this place I just want to get the whole horrible experience behind me so I never have to talk to them again.
I actually sent an email to AIMCO, the managing company, to complain about Park Towne. . .surprise surprise, no response yet.
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User Responses
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From:
heathercb04
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Date:
08/23/2008
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Thanks for this - I actually did end up calling Aimco because I was so disgusted with management. After then going in personally to settle our final balance (everything is FINALLY DONE) in conversation the woman mentioned she was sorry she hadn't gotten back to us and mentioned that she gets over 40 voicemails a day. I think they're severely understaffed for the population of the complex. Sure, they're less than competent, but I think understaffing has a LOT to do with the way things are run.
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From:
Anonymous
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Date:
08/23/2008
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If you call Aimco's resident relations number they will answer the phone during normal busn hrs. I've called numerous times b/c management will not return my phone calls. Management is a joke.
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