I am having trouble with my cable, but Comcast wasn't able to access to cable room because...drum roll...the stupid security people gave out the key to the previous Comcast rep without taking his ID, and he then took it home and no one knows who this person is. Now, the room is nicely looked, they have not thought about hiring a locksmith to replace the lock, but instead encouraging the Comcast techs to just "get into the room however they can." Well, this really shows how smart these security people are. I really don't feel comfortable that these are the same people who is supposed to secure the building. This is a D-rate building, run by people who have no brains. I have tolerated these incompetencies here for way too long and can't wait to move.

User Responses
From: clures79	Date: 01/30/2008
I think I liked the cold water better than the all hot water we had last night when i scalded myself taking a shower. I'm sending John Ditko a bill for the aloe vera i had to buy.
From: Anonymous	Date: 05/08/2009
Do Not Let AIMCO or ISTA rip you off! Do Not Rent From AIMCO My experience at CHESTNUT HILL VILLAGE (CHV) has been eroding for some time now. One of my major complaints has been with the unprofessional behavior and attitude of the AIMCO staff. The staff fails to address and resolve issues in a timely manner. For instance, my monthly utility bill almost tripled under their third party billing company ISTA North America. When I approached the AIMCO staff with my concerns in January, I was immediately dismissed. I was told the meters would be checked in 4-6 weeks. I was dissatisfied with the lack of resolution to this issue. I approached the staff numerous times over the next 3 months and it wasn??????t until the new tenants association got involved, was my problem addressed. It should be noted that it took more than 10 weeks for my meters to be checked and ISTA is no stranger to improper billing. ISTA was involved in a water and sewer billing dispute with 30,000 Oregon residents. Another disturbing incident involved resident security and safety at CHV. AIMCO staff lied about the existence of Project Transition ??????halfway house.?????? Several Project Transition clients would wonder aimlessly around the complex asking residents for money. In addition, the AIMCO staff would cancel planned community events without notice. I arrived at several events only to find a sign saying the event has been cancelled. No reason for the cancellations or a rescheduling of events ever occurred. With that said I would NEVER recommend living at Chestnut Hill Village or signing a lease with AIMCO, NO MATTER WHAT THE OFFER IS! I WILL NOT BE RENWING MY LEASE WHICH ENDS IN SEPTEMBER. Attached you will find two articles about what has happened here at CHV. Are these same things happening at your AIMCO property? Anything sound familiar? Give a call to the Chestnut Hill Local.............Do not let AIMCO or ISTA rip you off!!!!!!!!!!!!!!!!!!!!!!!!! http://chestnuthilllocal.com/issues/2009.04.16/news1.html http://chestnuthilllocal.com/issues/2009.04.30/news2.html

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