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Look Elsewhere
From:
-Anonymous-
Date posted:
2/1/2008
Years at this apartment:
2007
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2008
Having lived in a UCH maintained building, you realize that the only upside to living there is the low rent. Otherwise, it is simply not worth the hassle. I ll start my review with day 1.
Lease agreement:
When signing their lease agreements, you will be expected to move out 3 or 4 days before the end of you last month. What residents are expected to do/store their stuff, since most leases begin on the 1st of the month is beyond me. They also charge you 1 months down payment, last month s rent and a security deposit, so essentially they re holding over a grand of your money hostage while you re living in their undermaintained building.
Move-in:
Trying to work out a convenient time to move in is not acceptable. Even though my apartment was empty and cleaned 4 days before my move-in, they would not allow me to move in on the evening of the 31st of the month. Prior to the move-in, I was promised that during those 4 days, the apartment would be cleaned the room upon move in was completely dusty, the stove and bathroom dirty essentially, it was untouched since the previous tenant moved out.
Heating:
This is by far the biggest complaint expect your apartment to not have heat in the night and afternoon hours, their regulator simply shuts it off completely during those hours no matter how cold it is. Other residents have called to complain to UCH and to city of Philadelphia authorities, which have cited them numerous times, but nothing has been done to change the situation.
Pests:
Multiple reports of roaches and mice in the building, calls to UCH for exterminator have gone unheeded.
Repairs:
Their maintenance stuff is simply incompetent, not showing up to do basic repairs and not having the proper skills to make those repairs as well.
Fire Alarm:
The building has faulty wiring that UCH refuses to fix as well, so the fire alarm usually goes off at least several times a month at all hours of the day.
Mail/Entrance:
If you want to receive UPS mail, you have to drive down to Philadelphia s Oregon Street facilities. The buzzer at the entrance is non-functional and UPS will not make drops for fear of package being stolen. Residents have asked UCH to provide UPS with the keys, as other buildings have, but they refuse and make hollow promises.
If I had known how poorly maintained this building was, I would have much rather paid more to live in a better, more convenient place. More importantly, I ve come to realize that UCH s promises are almost always empty, so if this is what you re looking for in a landlord, then this is the place for you. If you are apartment hunting in Philadelphia, my advice to you is that you look elsewhere.
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