Although I am not scheduled to move in for about another month, I am already so impressed with the staff and how accommodating they are. I called in to ask about an apartment and they invited me up for a tour. They took me around the community and showed me a model room. Based on a bad experience with my current community, I explained that I would really like to see the apartment I would actually be getting. I expected them to give me the typical response of "the apartment is not ready and we can't show it to you" or some other excuse. To my complete surprise, they invited me up to look at two different available apartments and then let me choose which one I would like and both of the rooms were great! I then had my move-in date scheduled for late July and I paid my security deposit. My current landlord however, decided to screw me over on the VERY fine print of my current lease, which in a way is my fault for not learning over the past year how deceitful my landlord has been. Anyway, I called Chestnut Ridge to explain the situation and that I would have to change my move-in date. I explained that I understood I would lose my security deposit and not get the same room. Once again however, I was surprised as they told me not to worry about losing the security deposit and that they would just post-pone my move in date until late August and they would still hold the same room.

I understand that this may not seem like a big deal, and that I have not even had a chance to form an opinion based on actually living there, but in one week of working with the staff at Chestnut Ridge I am amazed at how they great they have been. I truly believe a person can learn alot about a company, business, etc through the management and staff, and if the living experience is even as half as great as the staff at Chestnut Ridge it will be an awesome place to call home. I cannot wait to move in!!

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