Royal Windsor

As bad as it gets

From: -Anonymous-
Date posted: 7/15/2008
Years at this apartment: 2007-01-01 - 2008-01-01
1 response

These slum lords are worse than you can imagine. For starters, its nearly impossible to move into the place. If you park in the building lot to unload your car, tow trucks will be removing your car in a matter of minutes! My roommate attempted to move in an AC unit, and 15 minutes later, his car was on the back of a tow truck and the driver demanded a $50 bribe to put the car down. Lobos refused to refund this money. The laundry facilities were completely broken for over two months. Our front door broke at least 25 times throughout the duration of the lease, and it typically took days for Lobos to fix. The elevator broke several times each day, and was broken for at least a week straight on multiple occasions! In the winter, they do not remove ice and snow from the parking lots or sidewalks. One tenant suffered a severe knee injury due to this negligence. Attempting to drive a car out of the lot is dangerous due to the ice buildup. I had to salt the lot myself to move my car. Our bathroom ceiling leaked to the point where it looked like it would cave in. This emergency took Lobos over a week to send a repair person. When the repair person arrived, he merely painted over the ceiling, and did nothing to fix the water issue. Within a day, the ceiling was leaking through again. This took over a month and multiple calls to the health dept for a complete resolution. Finally, they have fire alarms that cannot be shut off after business hours. If a fire alarm goes off after business hours, it will continue to go off FOR THE ENTIRE NIGHT. We had an alarm go off at midnight and neither the fire department or Lobos' answering service had any way to disable it. I had to sleep in my car. Phone calls to Lobos are either not returned, or met with rude customer service. I was even told "sir, you need to stop complaining". Avoid this company at all costs!!!!

Recommended: NO Overall Rating

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