Union Real Estate Corporation

Union Real Estate Corporation is recommended by:
25.0%
Overall Rating
2.25 out 5
Parking:
2.08 of 5
Maintenance:
2.33 of 5
Construction: 2.42 of 5
Noise:
2.92 of 5
Grounds: 2.33 of 5
Safety: 2.67 of 5
Office Staff:
2.17 of 5

429 Forbes Ave # 1500
Pittsburgh, PA 15219
412-288-7800
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Yo!
 

Worst Customer Service Experience Ever

From: suchadeal
Date posted: 5/26/2006
Years at this apartment: 2000 - 2006

 
Union Real Estate has the worst customer service I've ever encountered. I won't bore you with the details, but representatives of this company were difficult to contact, did not return phone calls, misled and intentionally misrepresented the facts for their own financial benefit, manipulated, and showed no respect to the customer in a situation that has taken months to resolve. The only way the problem can be considered resolved now is that I've given up hope and walked away...

They're fine as landlords...as long as you don't have any problem. But when a problem does arise, don't expect prompt or courteous customer service, and don't expect much help cooperation, if any. Clearly, customer service is not part of this company's core values.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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