Woodhawk showed me one unit and tried to rent me another. The one they showed me was beautiful and clean. the one they tried to rent me smelled like mildew and mold so much that it made your eyes burn. It also had a broken up sidewalk and a huge stain in the middle of the lobby. I use a wheelchair and they told me I would have a wheelchair accessible unit. The one they tried to rent me had a step from the parking lot to the sidewalk and several steps from the sidewalk to the front door of the building. They built a ramp over the steps that was so step it was a hazard to EVERYONE - not to mention slippery in rain and snow with no sides to keep anyone from falling off.

Needless to say, I didn't rent the unit. When I went to look elsewhere, there was a couple looking at units at the same time I was and they were talking about how Woodhawk showed them one unit (same one they showed me) and then rented them one that had severe water drainage issues.

User Responses
From: auntieshel	Date: 08/08/2005
In response to this letter, Sandy we tried to do everything possible to accomodate you. We built a ramp that was the same height as the other tenant who had been in a wheelchair before. Also, you never got to see the inside of the apartment due to the fact that it was not ready as of yet. What you claim to have smelled in the hall entry into the building was from a former tenant that had moved out of that building. Our hallways are cleaned every week and we do not have a mold issue in the apartment. If you would have given us a chance to rectify the situation instead of writing that letter and also this one, maybe you would have been happy. I'm sorry we couldn't accomodate you, but you didn't give us a chance.
From: caroleene	Date: 09/09/2005
Sure you built a ramp of the same height as the other tenant; but I am not the other tenant. And the smell (body odor?) was from not the other tenant but you taking me so see the place Sandigirl2
From: shelby25	Date: 09/20/2005
In response, we did not build another ramp for the other tenant down to the building like we did for you. They had a ramp just like the one that was built for access to the parking lot. Secondly, the odor was coming from the resident apartment above and that issues was rectified. Just like yours would have been if we would have been given the opportunity. We are very sorry that you feel this way, but we did want to help you.

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