Drexel Woods
828 Providence Road, Secane, PA 19018
610-446-2700  save favorite
AVERAGE RATING
recommended by:
0%

overall rating:
1.3
2.0
2.0 Parking:
1.1
1.14 Maintenance:
1.6
1.57 Construction:
1.7
1.71 Noise:
1.7
1.71 Grounds:
1.9
1.86 Safety:
1.3
1.29 Office Staff:
< | >

Apartment unmaintained and office staff very RUDE!

From: pink9258
Date posted: 2/16/2007
Years at this apartment: 2006 - 2007
User Response is available. 2 responses
 
This was the first place my boyfriend and I moved into so our excpectations were low, really low. But, for the following reasons, this place exceeded our worst nightmare. When we moved in the apartment had not been cleaned and there was cat hair embedded in the rug(my boyfriend is allergic). After waiting TWO WEEKS for them to clean it, they had done such a poor job that we had to re-clean it ourselves. The bathroon tiles were coming undone as well as the toliet seat falling off. The floor board in the bedroom was sticking through the rug. When maintenence was called it took him at least two weeks to a month to fix anything, and there was only one guy for the 100 plus apartment complex. Next, our kitchen sink literally fell off, followed by our fire alarms going off in the middle of the night for no reason and only in our apartment. Whenever you call to complain about anything the staff GIVES YOU AND ATTITUDE and is VERY UNPROFESSIONAL. I was even hung up on! I met the owner and told him in person what was going on and he never even made eye contact with me! The front door is broken and has no lock, they plow your car in when it snows and charge you a $50 dollar late fee when you are a day late with rent (even if you were in the hospital dying of cancer). I can't wait to leave here!! My lease is up in June. Don't move here. It took them two months to rent out an apartment. Please be smart and move somewhere nice.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 06/30/2007
You're quite right. I had a similar experience. Maintenance is almost non-existent. They are evidently trying to suck every penny they can from the units without putting anything back into their property.
From: cowgirl76 Date: 07/06/2007
Get out when you can. I was in building C and had to deal with nasty scum people above me until I left. Don't bother calling the office - they don't care.
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