The maintenance staff is extremely friendly and helpful. Whenever they receive a request, they will fix it. However, whether the maintenance staff will receive your request depends on the management staff. The manager, --------, is the rudest one I have ever encountered. As many earlier reviews indicated (but Erin22 defended), management is the most severe problem of parkway plaza. She never looks at you when talking to you, "occasionally" ignores your requests, "accidentally" asks you to pay the fee you should not pay, and "eventually" deducts the security deposit as much as she can. I moved out one and half months ago, and I just received my deposit back yesterday, which is only one-third of the original amount. I spent almost 200 bucks on professional carpet cleaning and purchasing Windex and other cleaning products (and a week to clean). I cannot believe they charged me 100 dollars for painting the stains caused by the pipeline (moisture).

If you read their moving notification carefully, you will notice that they are lying.
They asserted that they would like to refund all the deposit but they have a minimum cleaning cost, 40 dollars. This number is inconsistent with the number listed on the last page where the minimum cleaning charge is "50" bucks. Trust me, they would like to keep your deposit more than refund it. If you want to deal with this kind of manager, go to live there.

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