The Greentree Building
#1,794 #12 #120

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The Greentree Building

111 N High St, West Chester, PA 19380
(373 Reviews & Surveys)
$1,280 - $1,852/mo
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Floor Plans & Pricing

Studio

Studio Deluxe

Studio, 1 Bath | 350 sq. ft.

$1,326 - $1,526

1 Available Unit

See Floor Plan Details

Studio

Studio, 1 Bath | 300 sq. ft.

$1,280

See Floor Plan Details

1 Bedroom

1 Bedroom/1 Bathroom

1 Bed, 1 Bath | 500 sq. ft.

$1,509 - $1,781

3 Available Units

See Floor Plan Details

1 Bedroom/1 Bathroom

1 Bed, 1 Bath | 400 sq. ft.

$1,444 - $1,644

2 Available Units

See Floor Plan Details

1 Bedroom/1 Bathroom w/ Den

1 Bed, 1 Bath | 600 sq. ft.

$1,724

See Floor Plan Details

2 Bedrooms

2 Bedroom/1 Bathroom

2 Beds, 1 Bath | 650 sq. ft.

$1,852

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.0

Grounds

4.0

Safety

4.0

Office Staff

3.6

Maintenance

4.0

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

4

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1 days

View Community Timeline
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The Greentree Building Reviews

(83)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 964196

Verified Resident 2021 - 2024

1/7/2024

If you are looking for the cheaper end of renting in West Chester, then the Greentree building is your place. You get what you pay for. No central air or in room washer and dryer. Maintenance requests take a long time and might not fix… See More >
    Manager

    1/8/2024

    The Greentree Building
    We appreciate your feedback regarding your experience at The Greentree Building. It's regrettable to hear that your experience with our maintenance team and the property managers wasn't as expected. We strive to provide a comfortable living environment and we regret if we've fallen short in this regard. We understand your concerns about the amenities and the elevator, and we assure you that we're committed to ensuring our residents' safety and comfort. Should you wish to discuss this further, feel free to reach us. Thank you for sharing your experience.

    Updated Review

    Review Author Icon

    Resident 1167141

    Verified Resident 2023

    12/3/2023

    Great place to live. Common areas are always kept nice and clean. Maintenance staff is super friendly and efficient. Location of the building is amazing right in the center of West Chester. Rent is a little pricey but that is the cost of living in… See More >
      Manager

      12/4/2023

      The Greentree Building
      We appreciate your feedback about The Greentree Building. It's pleasing to hear that you're enjoying our well-maintained common areas, our friendly maintenance staff, and the central location. We strive to provide a quality living experience that meets the expectations of our residents. We acknowledge your concern about the rent, and we assure you that we aim to provide value in line with the cost. Thank you for sharing your experience.
      Review Author Icon

      Resident 1189514

      Verified Resident 2023

      10/17/2023

      I enjoy my new neighbors, and the culture of the building. The building is vintage and has a welcoming atmosphere. The leasing office was extremely helpful when moving in and when I was applying. I have already recommended this apartment to my friends.

        Manager

        10/18/2023

        The Greentree Building
        It's great to hear that you're enjoying your experience at The Greentree Building. We're glad you find the ambiance of our building welcoming, and that our leasing office could assist in making your move-in process smooth. We appreciate your recommendation to your friends, and we hope to continue to make your stay at our property a pleasant one.
        Review Author Icon

        Resident 1167120

        Verified Resident 2022 - 2023

        8/6/2023

        They raised my rent $200 after one year. I'm paying more for rent in West Chester than I ever did in my 13 years of living in Los Angeles. It's absolutely ridiculous, but who wants to move again after just a year, and they know… See More >
          Manager

          8/7/2023

          The Greentree Building
          We're sorry to see that you are dissatisfied with the rent increase at The Greentree Building. We understand that it can be frustrating when rent prices increase, and we strive to keep our prices competitive with the current market. We appreciate your feedback and hope that you continue to enjoy your living experience with us. If you have any further concerns or questions, please feel free to reach out to us at leasing-greentree@rentberger.com. Thank you.

          Updated Review

          Review Author Icon

          Resident 1111813

          Verified Resident 2023

          2/27/2023

          It's cool here. The staff is nice and the neighbors all seem nice and courteous so far. I really have no complaints so far. I'm trying to hit this minimum 200 character limit for this review. I'm not sur

            Manager

            2/28/2023

            The Greentree Building
            Thanks for your five-star rating of The Greentree Building! We are thrilled that you love living in our community and we appreciate your review! Thanks for making your home with us!
            Review Author Icon

            Resident 1072670

            Verified Resident 2022

            10/6/2022

            Everything is in walking distance! The leasing office was very informative and I love the trash pickup! It beats walking down or riding the elevator carrying garbage. Buy a parking pass in advance, it's always filled up!

              Manager

              10/10/2022

              The Greentree Building
              Thanks for awarding The Greentree Building with a stellar rating! It's great that you’re happy and comfortable in our community—we want nothing less for our residents!
              Review Author Icon

              Resident 1070716

              Verified Resident 2022

              9/29/2022

              It is a wonderful building and location. The building has great security and fantastic amenities. It is a great building and also maintenance responds very fast. Also the location is amazing I am surrounded by restaurants and shopping.

                Manager

                9/30/2022

                The Greentree Building
                Thanks for awarding The Greentree Building with a stellar rating! It's great that you’re happy and comfortable in our community—we want nothing less for our residents!
                Review Author Icon

                Resident 1069313

                Verified Resident 2022

                9/25/2022

                The greentree building is a nice space for the price of rent. Not having to pay for unused community features is a plus. However, you have to pay for parking in local garage which should be considered in any decision.

                  Manager

                  9/26/2022

                  The Greentree Building
                  Thank you for taking a moment to award The Greentree Building with a fantastic rating! It's great that you're happy and comfortable in our community—we want our residents to be nothing short of 100% satisfied with their living experience here.
                  Review Author Icon

                  Resident 1062362

                  Verified Resident 2022

                  9/5/2022

                  Common areas are maintained nicely and staff is very responsive to emails. The move in process was fairly easy although it would have been helpful to see at least a floor plan of my unit ahead of time.

                    Manager

                    9/6/2022

                    The Greentree Building
                    Welcome to your new home at The Greentree Building! We're delighted to know that you found our team to be helpful and accommodating, as we are committed to serving our residents with exemplary care and attention. Thank you for your amazing rating and for providing feedback about your experience. Have a great day!
                    Review Author Icon

                    Resident 1049279

                    Verified Resident 2022

                    7/28/2022

                    I have not lived here very long, but so far is has been very nice and accommodating. Move in was easy and the apartment was clean when we moved in. The area is very nice and has a lot of food and shops around.

                      Manager

                      7/29/2022

                      The Greentree Building
                      Thank you so much for your fantastic rating and recommendation of The Greentree Building! We know you have many choices when it comes to selecting an apartment home, and we appreciate your residency. We hope you will be very happy here!
                      Review Author Icon

                      Resident 1048701

                      Verified Resident 2022

                      7/26/2022

                      The GreenTree Building feels like a lovely and inclusive place. The building has character and a sense of community and I am more than happy to be apart of it. As a younger adult moving in to my first apartment, I feel right at home

                        Manager

                        7/27/2022

                        The Greentree Building
                        Hi there! On behalf of everyone here at The Greentree Building, thank you so much for taking a moment to provide this glowing review. We're thrilled to learn that you're enjoying all that our community has to offer. We hope you continue to love your home with us for a long time to come!

                        Updated Review

                        Review Author Icon

                        Resident 1032936

                        Verified Resident 2020 - 2022

                        7/10/2022

                        The location is great and I've liked living here the past 2 years. It also has a pretty nice gym and game room that I utilize frequently. Any requests that I have is usually addressed promptly. I haven't had many issues in the apartment but… See More >
                          Manager

                          7/11/2022

                          The Greentree Building
                          Thanks for the kind words about The Greentree Building! We're glad our beautiful community, with its top-notch staff and convenient location, has been such a great home for you. We appreciate your residency!
                          Review Author Icon

                          Resident 1040793

                          Verified Resident 2022

                          6/30/2022

                          This is a great community. There is a lounge that I use a lot. Laundry is okay. Workers and staff are very welcoming. Maintenance can be kind of slow but they get there job done professionally. Overall this is a great community.

                            Manager

                            7/1/2022

                            The Greentree Building
                            Hello and thank you for your excellent rating of The Greentree Building! We're delighted that you're satisfied with the excellent value, amenities, and service offered by our community. Have a great day!
                            Review Author Icon

                            Resident 1035865

                            Verified Resident 2022

                            6/14/2022

                            So far the community has been very enjoyable to live at. The apartment was easy to rent and to keep up with. My roommate and I were pleasantly surprised with all of the community amenities such as the gym or patio.

                              Manager

                              6/16/2022

                              The Greentree Building
                              It's our pleasure to welcome you as new members of our community at The Greentree Building! Thank you so much for your awesome rating and compliments about our friendly community and excellent amenities. Have a great day!
                              Review Author Icon

                              Resident 1029055

                              Verified Resident 2022

                              5/24/2022

                              The staff is very friendly and timely, there are some things that I wish I was informed of before moving in, but for the most part everything is in good condition and going smoothly. Some things are a bit expensive for quality and size

                                Manager

                                5/25/2022

                                The Greentree Building
                                Thank you for your excellent rating of The Greentree Building. Of course, we're sorry that certain aspects of your living experience have caused you to leave fewer than five stars. Your suggestions for improvement are welcomed, as we truly value input from our residents. Please don't hesitate to contact us at your convenience to discuss your feedback. Thank you!
                                Review Author Icon

                                Resident 1002311

                                Verified Resident 2022

                                2/27/2022

                                So far it's been a great community, everything is fantastic. The doors,windows,hallways,bathrooms, gym & elevator are all nice. Living in this community is fun & I'd recommend it to everyone. This is best apartment ever.

                                  Manager

                                  2/28/2022

                                  The Greentree Building
                                  Thank you for leaving us such a great review! We always appreciate hearing that we're exceeding our residents' standards. We work hard to maintain the community so it's great to know that our efforts aren't going unnoticed. Thank you for your residency. We look forward to your continued comfort and satisfaction as a valued member of our community here at The Greentree Building.
                                  Review Author Icon

                                  Resident 978459

                                  Verified Resident 2021

                                  12/5/2021

                                  My experience in this community has been very well so far green tree house building has completed everything I have requested and I have been very satisfied with everything they have done for me in my new place

                                    Manager

                                    12/6/2021

                                    The Greentree Building
                                    We really appreciate the five-star rating. Feedback is very important to us, and it means so much that you love everything we have to offer at The Greentree Building.
                                    Review Author Icon

                                    Resident 947034

                                    Verified Resident 2021

                                    9/5/2021

                                    My current experience has been a struggle, I have only lived in the apartment for less than a month and encountered many issues. I have had the hardest time speaking to management via telephone and email since first applying. I just want to have a… See More >
                                      Manager

                                      9/8/2021

                                      The Greentree Building
                                      It seems that your stay at our community has started on the wrong foot, and we're truly sorry for that. Please be assured that we're committed to your satisfaction and comfort. We ask that you please stop into the office so that we may properly assist you. Thank you.
                                      Review Author Icon

                                      Resident 926012

                                      Verified Resident 2021

                                      7/11/2021

                                      Great location! The staff is very friendly and helpful. Nice apartment for the money. Highly recommend living here as it is a great value. So many things to do within walking distance. Nice amenities as well.

                                        Manager

                                        7/12/2021

                                        The Greentree Building
                                        Thank you for this excellent feedback about The Greentree Building! It's wonderful to know that you're so happy with the location as well as our friendly team. We hope you have a long, happy stay with us!
                                        Review Author Icon

                                        Resident 890244

                                        Verified Resident 2021

                                        4/6/2021

                                        It's a great location right in the middle of town with so many activities to do. Also, it's a quick walk to campus for any college student. The building is also renovated so the units are wonderful to stay in and they are nicer than… See More >
                                          Manager

                                          4/8/2021

                                          The Greentree Building
                                          Thanks for the great review! We’re thrilled to hear that you’re loving your living experience at The Greentree Building. We’re especially pleased that our central location is convenient for you. We appreciate your feedback. Please let us know if you need anything during your residency.
                                          Review Author Icon

                                          Resident 867342

                                          Verified Resident 2021

                                          1/26/2021

                                          So far it has been a positive experience. It is conveniently located to everything in West Chester Borough. The amenities are nice and the building is clean. I like that the building is safe and outside access is secure.

                                            Manager

                                            1/28/2021

                                            The Greentree Building
                                            Thank you so much! We’re committed to providing our residents with the best experience possible, so we’re happy to hear that you are enjoying our convenient location and premium amenities. We appreciate your great rating and review, and sincerely hope you enjoy your home at The Greentree Building.
                                            Review Author Icon

                                            Resident 835206

                                            Verified Resident 2020

                                            10/22/2020

                                            Greentree has great amenities, friendly staff, updated apartments. Very pleased with this home! I appreciate that they allow pets and have low move in fees. Setting up this lease during the pandemic as easy and safe.

                                              Manager

                                              10/26/2020

                                              The Greentree Building
                                              Hello! Thank you for taking the time to share your experience at The Greentree Building. We’re so glad that you’re enjoying our amenities and your space. We want to make your transition into your new home as smooth as possible, so please let us know if we can be of any assistance as you get settled in. Welcome!
                                              Review Author Icon

                                              Resident 829886

                                              Verified Resident 2020

                                              10/7/2020

                                              The building is old and charming. It is clean and everything is in good repair. The staff is very friendly and professional. There are plenty of cool amenities such as a rooftop terrace/deck, a resident lounge and a large gym.

                                                Manager

                                                10/12/2020

                                                The Greentree Building
                                                Hello! Thank you for taking the time to share your experience at The Greentree Building. We’re so glad that you’re enjoying our well-kept property and great service from the team. We want to make your transition into your new home as smooth as possible, so please let us know if we can be of any assistance as you get settled in. Welcome!
                                                Review Author Icon

                                                Resident 826154

                                                Verified Resident 2020

                                                9/29/2020

                                                Community was welcoming and staff answered all questions clearly. The building is beautiful, but keep in mind, this is downtown West Chester, so it is noisy. Overall I am happy with the building and unit.

                                                  Manager

                                                  10/5/2020

                                                  The Greentree Building
                                                  Hello, and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at The Greentree Building, and that you're happy with your decision to stay with us. We appreciate your feedback! Please let us know if you need anything during your residency.
                                                  Review Author Icon

                                                  Resident 815215

                                                  Verified Resident 2020

                                                  9/9/2020

                                                  For my first apartment experience, I don't think it could have went any better. It was very easy to apply and my move in went smoothly. If I had an issue I'd call the office and they were always there to help on the other… See More >
                                                    Manager

                                                    9/11/2020

                                                    The Greentree Building
                                                    We are looking forward to hosting you! Thank you for choosing The Greentree Building. We appreciate hearing about your easy application process and seamless move in. We strive to have all of our residents be as happy as you! Please let us know if we can be of assistance as you continue to get settled in. Welcome home!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cat / Dog Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs to our community! Please enter the breed info in your application.
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                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • Bike Share Program
                                                    • Break Room
                                                    • Controlled Access
                                                    • Cort Furniture
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Resident Lounge
                                                    • Roof-top Terrace
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    The leasing office can be found at the affiliated property Audubon Pointe, located at 615 Downingtown Pike, Unit A-203 West Chester, PA 19380 Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to The Greentree Building today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Berger Communities

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 373 number of votes by renters, The Greentree Building is currently rated 4.3 out of 5 stars.
                                                    The Greentree Building is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Greentree Building is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    The Greentree Building is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Greentree Building is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Greentree Building is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Greentree Building is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1 days to their community reviews in the past year.
                                                    Berger Communities
                                                    Cat / Dog Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs to our community! Please enter the breed info in your application.
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    The Greentree Building

                                                    March 2024

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                                                    The Greentree Building is a 300 - 650 sq. ft. apartment in West Chester in zip code 19380. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,280 - $1,852. Nearby cities include Frazer, Malvern, Exton, Downingtown, and Glen Mills.

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