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Jamestown Village

2501 Maryland Rd, Willow Grove, PA 19090
(204 Reviews)
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Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 746 sq. ft.

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 1.5 Baths | 940 sq. ft.

See Floor Plan Details

3 Bedrooms

Three Bedroom

3 Beds, 2 Baths | 1,044 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Jamestown Village Reviews

(172)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 739446

Verified Resident 2021 - 2022

8/1/2022

The staff is always polite, maintenance is always speedy with repairs. The community is in a perfect location. Neighbors are friendly, everything outside and inside is well kept. I would highly recommend this as a long term move.

    Manager

    8/1/2022

    Jamestown Village
    We strive to provide the best for our residents, and it makes us smile to see that you're enjoying our location, friendly community, and our prompt customer service! Thank you for this fantastic review and recommendation!
    Review Author Icon

    Resident 1047108

    Verified Resident 2021 - 2022

    7/21/2022

    Lived in complex for 9 years. Staff courteous and respectful and great response time for questions and maintenance requests. Common areas are always clean, prompt snow removal. Great place to lives

      Manager

      7/21/2022

      Jamestown Village
      We can't thank you enough for calling our community home for the past nine years! Our team appreciates having you as a resident, and we value your wonderful feedback. Thank you!

      Updated Review

      Review Author Icon

      Resident 618173

      Verified Resident 2017 - 2022

      7/12/2022

      Do no rent from this place. Unless you deliberatly want to be treated like a check. If you don't want to have a sense of common decency and mutual respect from your neighbors. If you don't enjoy privacy, because maintenance and management will… See More >
        Manager

        7/14/2022

        Jamestown Village
        It's disappointing to hear you feel this way about your experience. We would like more information regarding any concerns you have about your neighbors and our customer service policies. We care about our residents, and it's important to us that we improve your experience in the future.

        Updated Review

        Review Author Icon

        Resident 672741

        Verified Resident 2019 - 2022

        7/12/2022

        This is a good place to live. Maintenance is great. People in the office are very polite and work hard. The whole complex is well maintained. Whenever we have any issues, one call and if possible the maintenance or issues are addressed the same… See More >
          Manager

          7/12/2022

          Jamestown Village
          We're so happy to hear you think so! We care about our residents, and it makes us smile that you have experienced great customer service and have been enjoying your Jamestown Village home. Thank you so much!

          Updated Review

          Review Author Icon

          Resident 963364

          Verified Resident 2021 - 2022

          6/30/2022

          My experience here at this apartment building has been really good... I haven't had any major issues with the apartment, any and all problems was fixed in a timely manner... I really feel comfortable around the community and staff here... Definitely would recommend staying here

            Manager

            6/30/2022

            Jamestown Village
            Yay! Five stars! Thank you for sharing this excellent review of our community, your apartment home, and our team's customer service. We appreciate having you as a resident!
            Review Author Icon

            Resident 1023935

            Verified Resident 2021 - 2022

            5/9/2022

            The apartment is spacious and having two bathrooms and a patio is nice. It is in a great location and the office staff is responsive. There are some unruly children here, and discrimination among neighbors. Maintenance is poor and the neighbors are very loud. The walls… See More >
              Manager

              5/10/2022

              Jamestown Village
              We're glad you're enjoying your spacious home and the Jamestown Village community! We are sorry to hear you have encountered some issues with neighbors, and if you become aware of any leasing violations taking place, please reach out to our team right away so we can address the concern. Thank you!
              Review Author Icon

              Resident 1023847

              Verified Resident 2022

              5/9/2022

              Jamestown village is a great place to live. Staff is great! It's surprising quiet. And you can not beat the location. It's close to lots of stores. I do not have any complaints. I'm grateful I found this place.

                Manager

                5/10/2022

                Jamestown Village
                We're so glad our community has been an excellent home for you! Thanks for this great feedback about our community, location, and our team's customer service. We appreciate you!
                Review Author Icon

                Resident 1020749

                Verified Resident 2019 - 2022

                4/29/2022

                Our intention was to be here only a year, no more than two. But here we are and we are quite content living here. We dont have an upgraded unit, but it's as functional as we need it to be for people who have downsized… See More >
                  Manager

                  5/3/2022

                  Jamestown Village
                  We're so glad you continue to enjoy calling Jamestown Village your home! If you ever need anything or have suggestions for us on how we can make your experience even better, we encourage you to reach out at any time. Thank you!
                  Review Author Icon

                  Resident 1015967

                  Verified Resident 2006 - 2022

                  4/13/2022

                  IT HAS BEEN FINE. I HAVE HAD NO PROBLEMS...................................................

                    Manager

                    4/14/2022

                    Jamestown Village
                    It's great to hear your experience has been problem-free! We love hearing from our residents, and if you ever have a question or concern, never hesitate to reach out at any time!
                    Review Author Icon

                    Resident 1015104

                    Verified Resident 2016 - 2022

                    4/11/2022

                    Noise complaint with resident in adjoining building - the bedroom wall we share - not handled adequately, if at all. If it were my own building I could have talked to resident myself. This a serious issue to me

                      Manager

                      4/11/2022

                      Jamestown Village
                      We're sorry to hear there have been issues with noise from neighbors. We strive to provide a comfortable home for all residents, and if you become aware of any noise violations per our lease, please reach out to the office right away. We will be sure to share your experience with the appropriate team members. Thank you.
                      Review Author Icon

                      Resident 1011027

                      Verified Resident 2019 - 2022

                      3/30/2022

                      Quiet family focused apartment community near turnpike and transportation to downtown Willow Grove that is clean, safe and well maintained. We love having our balcony face into the courtyard with pool in the summer. Staff does great job in winter with sidewalks and… See More >
                        Manager

                        3/31/2022

                        Jamestown Village
                        We're so glad you have such great feedback about your experience and our convenient location! Thanks for your kind words about your home and our team's customer service. We appreciate it!
                        Review Author Icon

                        Resident 1010621

                        Verified Resident 2021 - 2022

                        3/28/2022

                        The office staff are always prompt and helpful when responding to messages and maintenance requests. I love the amount of sunlight in my east-facing apartment. It's a quiet community for the most part, located right off the highway, and close to local shops.

                          Manager

                          3/31/2022

                          Jamestown Village
                          We’re so glad our team has been prompt and that you love the natural sunlight in your home! We would love to turn your three stars into five, so please don’t hesitate to reach out if there’s anything we can help you with. Thank you!

                          Updated Review

                          Review Author Icon

                          Resident 360911

                          Verified Resident 2014 - 2022

                          3/7/2022

                          JAMESTOWN VILLAGE APARTMENTS HAVE BEEN A REWARDING EXPERIENCEFOR THE LAST EIGHT YEARS. THE STAFF IS FRIENDLY AND HELPFUL AND THERE IS A SENSE OF POSITIVTY IN THE AIR. THE STAFF MAINTAINS THE GROUNDS PERFECTLY AND REPAIRS ARE ALWAYS IN A TIMELY MANNER AND PROFESSIONALLY EXECUTED

                            Manager

                            3/7/2022

                            Jamestown Village
                            It makes our day to see this fantastic review of your Jamestown Village experience! We're so glad you're enjoying our community's positive atmosphere and friendly and helpful customer service. Thank you!

                            Updated Review

                            Review Author Icon

                            Resident 960756

                            Verified Resident 2021 - 2022

                            2/14/2022

                            DO NOT MOVE HERE IF YOU ARE BLACK IF YOU ARE A WOMAN IF YOU ARE SINGLE DO NOT LIVE HERE I GOT CALLED BEING ASKED OF MONEY ON MY BIRTHDAY WHEN MY RENT WAS PAID. I WORK FULL TIME FOR PEOPLE FROM ONTARIO CANADA… See More >
                              Manager

                              2/16/2022

                              Jamestown Village
                              Our team is sad to see your review and can assure you that we care about each member of our community. It’s important to our team that we improve your experience and repair your confidence in our customer service. We look forward to addressing any questions you have and working to better your time in our community.
                              Review Author Icon

                              Resident 994098

                              Verified Resident 2019 - 2022

                              1/31/2022

                              Outside of my roommate making the apartment look like it's run down, everyone has been professional, courteous, and understanding of any ongoing problems. I do wish that they will get new washers and dryers for each building because they are frequently breaking down.

                                Manager

                                1/31/2022

                                Jamestown Village
                                Thanks so much for sharing this excellent review! We appreciate getting feedback from our residents and encourage you to reach out to the office in the future if there’s anything we can help you with. Thanks again!

                                Updated Review

                                Review Author Icon

                                Resident 975138

                                Verified Resident 2019 - 2022

                                1/30/2022

                                We have found home!!! We develop a friendship with the other parents and children in the community. We often get together and organize gather for the children to keep them busy and happy. We have each other back and look after our children.

                                  Manager

                                  1/31/2022

                                  Jamestown Village
                                  Thank you for taking the time to share this wonderful rating and review, and we hope you reach out to us if you have any additional feedback for our team. Stop by and say "hi" sometime; we love chatting with Jamestown Village residents!

                                  Updated Review

                                  Review Author Icon

                                  Rachelm13

                                  Resident 2021 - 2022

                                  1/28/2022

                                  I have lived at Jamestown Village for a year and just resigned my lease for another year. I couldn't be happier living here! I was lucky enough to get a fully renovated apartment and it's beautiful and modern looking. The kitchen is gorgeous and the… See More >
                                    Manager

                                    1/28/2022

                                    Jamestown Village
                                    Thanks for sharing this thoughtful review with us! We're thrilled to see you're enjoying a stellar experience here at Jamestown Village. Should you ever find yourself needing some assistance, just give us a ring or swing by the office! We're always happy to help or lend an ear to any concerns!
                                    Review Author Icon

                                    Resident 991952

                                    Verified Resident 2019 - 2022

                                    1/26/2022

                                    I have lived here for a few years and have had a consistently good experience. The people are nice, the staff is professional, and the apartment is nice. I have had no complaints in my years here and would recommend it to anyone.

                                      Manager

                                      1/28/2022

                                      Jamestown Village
                                      Thanks so much for taking the time to rate and review our community! It makes our day to know we've been able to provide you with wonderful customer service and a near five-star experience. If there's ever anything we can help you with in the future, please don't hesitate to reach out to our team!
                                      Review Author Icon

                                      Resident 991469

                                      Verified Resident 2021 - 2022

                                      1/26/2022

                                      I have only been here for a short time but enjoy it very much. The staff are wonderful and very friendly and cooperative. It is wintertime and. Looking for wood to using the pool in the summertime. The apartment is bright and cheery. The size… See More >
                                        Manager

                                        1/28/2022

                                        Jamestown Village
                                        Thank you for taking the time to share your feedback! We're so happy you're enjoying your home here at Jamestown Village. We strive to provide excellent service, and we're thrilled to see you've been receiving just that!
                                        Review Author Icon

                                        Resident 987636

                                        Verified Resident 2021 - 2022

                                        1/10/2022

                                        Thinnest walls and floors in the area. You're guaranteed to hear every move your neighbors make. Trash is left for days in the parking lot and instead of picking it up, management will throw "stop littering" signs in the main entrance of your… See More >
                                          Manager

                                          1/20/2022

                                          Jamestown Village
                                          Oh no! We’re sorry to hear you have encountered concerns regarding neighbor noise and with some of the amenities. We care about creating a wonderful home for our residents, and we look forward to addressing your concerns in the future. Please reach out to the office so we can discuss your experience in more detail. Thank you.

                                          Updated Review

                                          Review Author Icon

                                          Resident 719634

                                          Verified Resident 2015 - 2021

                                          12/10/2021

                                          The Staff is great and repairs are taken care of quickly. The grounds are clean and nicely taken care of. The only thing that's bothersome is people leaving their wash in the machines a lot longer than needed. I've seen clothes left in the washer… See More >

                                            Updated Review

                                            Review Author Icon

                                            Resident 738573

                                            Verified Resident 2017 - 2021

                                            11/29/2021

                                            It used to be a very good place to live especially for loners or young couple starting up. Quite and clean neighbor hood with overall peaceful vibe. can't ask for more than that when it comes to apartment complex. However, within past year or two, lot… See More >

                                              Updated Review

                                              Review Author Icon

                                              Resident 666875

                                              Verified Resident 2014 - 2021

                                              11/19/2021

                                              Quite living environment, plenty of parking I enjoy living here. The staff responds to all my concerns immediately. I just wish there wasn't a yearly increase in the rent, because the rent increase is more then my pay increase, so I make less each year.

                                                Review Author Icon

                                                Resident 973606

                                                Verified Resident 2016 - 2021

                                                11/19/2021

                                                I have lived at Jamestown Apts for five years now and I have never had an issue until last month. Now, I have a rodent problem. I have had 3 sightings since 10/15 (11/9 & 11/18). Twice maintenance has com. First, placing a triangular shaped… See More >
                                                  Manager

                                                  11/24/2021

                                                  Jamestown Village
                                                  We’re so sorry to hear you have encountered any issues with pests. Our team takes your concerns seriously, and we are working to address this issue fully. If you have any questions or would like a status update, please don’t hesitate to reach out to the office at any time. We look forward to improving your experience in our community.
                                                  Review Author Icon

                                                  Resident 971017

                                                  Verified Resident 2021

                                                  11/13/2021

                                                  I just moved in to this place. So far everything is pretty good. I recently had a small issue with the kitchen sink, the maintenance staff was quick to fix it. The unit has enough closets, the one in the bedroom is very spacious.

                                                    Manager

                                                    11/15/2021

                                                    Jamestown Village
                                                    Welcome to Jamestown Village! Our team is thrilled you have such great things to say about our amenities, maintenance efforts, and your spacious apartment home. We always appreciate getting feedback, so never hesitate to reach out in the future if you have something to add!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • On-site Parking Lot
                                                    Other
                                                    • Air Conditioner and Heat
                                                    • Balcony
                                                    • Cats Allowed
                                                    • Ceramic Tile Bathrooms
                                                    • Courtyard
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Handrails
                                                    • Individual Climate Control
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • Online Payments Accepted
                                                    • Playground
                                                    • Refrigerator
                                                    • Short Term Lease Available
                                                    • Swimming Pool
                                                    • Window Coverings
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                                                    Leasing

                                                    Jamestown Village is a commuter`s dream! An oasis of colonial grace and charm, we are located in Willow Grove, Montgomery County, but also close to Bucks County. Mature landscaping surrounds our garden style apartment homes providing serenity and privacy from urban bustle - yet getting to work is made effortless by our easy access to the PA Turnpike, Routes 611, 63, & 463. * We are close to several major employers - Prudential, Pennsylvania Business Campus, Willow Grove NAS, and Abington Memorial Hospital. Great shopping, dining, and recreational facilities are just around the corner! The Upper Moreland School District is top-notch, and provides bus pickup. * Once at home after your busy day, un-wind in one of our spacious apartments. Use the fitness center for a nominal fee. Outdoor relaxation includes a pool and playground, where it is easy to meet your neighbors and make new friends. * We have the location that is both convenient and comfortable! Call or come by to learn more about the advantages of the Jamestown Village lifestyle.
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                                                    This community is managed by

                                                    Westover Companies

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                                                    Frequently Asked

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                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    3 Beds, 2 Baths

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                                                    Jamestown Village

                                                    March 2024

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                                                    Jamestown Village is a 746 - 1,044 sq. ft. apartment in Willow Grove in zip code 19090. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Horsham, Hatboro, Warminster, Glenside, and Oreland.

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