Regency Towers
1001 Easton Rd # 211, Willow Grove, PA 19090
215-659-7700  WEBSITE save favorite
AVERAGE RATING
recommended by:
53%

overall rating:
3.8
4.2
4.2 Parking:
4.0
4.0 Maintenance:
3.6
3.6 Construction:
4.4
4.4 Noise:
3.8
3.8 Grounds:
4.2
4.2 Safety:
3.8
3.8 Office Staff:
< | >

Nice Complex...Difficult Tenants

From: -Anonymous-
Date posted: 9/18/2008
Years at this apartment: 2006 - 2008
 
Regency Towers is a quiet, clean, safe and well-managed complex. The maintenance staff is friendly and makes repairs promptly. The location is great and there are a variety of amenities. The rents are higher than other complexes in the area, but some of the apartments are being remodeled with new fixtures and appliances.

The majority of the tenants are 70 years old and older and they treat the complex as if it is their own private club. Your presence is questioned if they don't recognize you. You're not allowed to splash or make too much noise at the pool and you can't sit at certain tables either. Some tenants have actually complained to the leasing office about things other tenants had hanging in their windows -- because it lowered their property value! They are too busy complaining to realize that you don't have ANY property value if you are RENTING and apartment!!

The leasing staff is nice but basically useless. No one can make a decision without consulting with the regional property manager, who is untrustworthy and very condescending. I wouldn't be surprised if the office staff has to ask for permission to use the lavatory! Get everthing in writing as promises are made but not kept.

This is a nice place to live or rent commercial space if you don't mind the persnickety tenants and the puppet office staff. If you do decide to move in, don't ride the shuttle bus if you have your own car. You will be questioned endlessly as to why you are riding the bus when you already have transportation!

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
3 of 5
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