Willow Brook Apartments
825 Pontiac Ave, Cranston, RI 02910
401-942-6768  save favorite
AVERAGE RATING
recommended by:
74%

overall rating:
3.3
3.3
3.35 Parking:
3.1
3.1 Maintenance:
3.1
3.1 Construction:
3.2
3.15 Noise:
3.4
3.4 Grounds:
3.1
3.1 Safety:
3.5
3.55 Office Staff:
< | >

Great place with minor problems

From: -Anonymous-
Date posted: 7/5/2007
Years at this apartment: 2003 - 2007
 
I've lived here for 4 years now and never had any major problem. Most of the "cons" I have listed are smaller problems that don't really bother me, but might bother others.

Pros: Friendly management and quick response time to problems during the week, someone slower on weekends unless it's an emergency; I was always notified well in advance if someone had to come into the apartment (happened only twice in 4 years to update lighting fixtures in the kitchen and bathroom); there is plenty of parking; I can never hear my neighbors and I've never received complaints from them when I have people over on the weekends; plenty of dumpsters that are emptied often; first floor patios are spacious; cat and dog friendly; outdoor pool, basketball court, volleyball court, tennis court and recently updated playground area; grounds are generally clean and well maintainined

Cons: Rent would increase every year by about $40/month, which seemed high; the sliding doors on the first floor apartments have a terrible locking mechanism - it's a small metal pin and that's it so theft could be a serious concern for first floor residents; car vandalism (radio theft and paintballing) has happened but it's a very rare occurence; bathrooms in the 1 bedrooms are tiny and old; scratched kitchen countertops and deteriorating formica; no dishwasher in the 1 bedroom apts; A/C units are old and are only in the living room for 1 bedroom and work well only when it's not over 90; they tend to do the noisy "yard work" on thursday mornings around 7am which tends to be annoying if you work late shifts

My only major problem was a safety issue: there have been a few small bush fires that were right next to the building from people on the 2nd and 3rd floors tossing cigarettes off their balcony and there was no notice from the management about the problem.

Recommended: YES
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
4 of 5
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