#5,772 #26 #171

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1800 Ashley West

1800 William Kennerty Drive, Charleston, SC 29407
(46 Reviews)
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Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 640 sq. ft.

12 Available Units

See Floor Plan Details

One Bedroom - Newly Renovated

1 Bed, 1 Bath | 640 sq. ft.

3 Available Units

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 2 Baths | 840 sq. ft.

10 Available Units

See Floor Plan Details

Two Bedroom - Newly Renovated

2 Beds, 2 Baths | 840 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

0 days

View Community Timeline
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1800 Ashley West Reviews

(46)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2021 - 2023

9/22/2023

Love Living Here<3

I have really noticed a difference in the new office staff and maintenance. It really helps us as residents to have that support. The grounds are cleaner, the office staff is very responsive and always makes sure to take care of emergencies. I had aā€¦Ā See More >
    Manager

    9/22/2023

    1800 Ashley West
    Exceeding our residents' expectations means the world to us! Thank you for sharing your positive recognition and kind remarks with us. If there's ever anything you need, please don't hesitate to let us know. We are always here for you and happy to help! Sincerely, Courtney Y., Property Manager 1800AshleyWestMGR@cushwake.com
    Review Author Icon

    anonymous

    Resident ā€¢ 2019 - 2022

    11/28/2022

    Prices Rise Every Renewal - Bug Issues

    This place has been nothing but a headache. I have lived here since 2019. They have been through so many people especially in the office it is so hard to keep up. I've only had a good experience In the beginning and 2020 was okay.ā€¦Ā See More >
      Manager

      11/29/2022

      1800 Ashley West
      Thank you for your feedback. We are disappointed to hear that you are experiencing maintenance issues as of late as we strive to address all resident concerns in a timely manner. Will you contact me? We'd like to work to resolve this matter and improve your stay with us! Our team looks forward to seeing you! Sincerely, Courtney Y., Community Manager 1800AshleyWestMGR@cushwake.com
      Review Author Icon

      anonymous

      Resident ā€¢ 2021

      12/29/2021

      This is by far the WORST apartment complex ever! There isn't a lack of professionalism, there is absolutely none! Vincent from the front office acts as if you are the biggest inconvenience and is no help. Don't expect any assistance from him just expect aā€¦Ā See More >
        Manager

        1/6/2022

        1800 Ashley West
        We are disheartened to hear that this is your opinion of us as we strive to provide excellent service daily. Can we take some time to personally discuss these concerns with you? We would appreciate the opportunity so we may work towards implementing solutions. When you have a moment, I invite you to contact me. We look forward to improving your experience. Sincerely, Ashley S., Community Manager 1800AshleyWestMGR@cushwake.com
        Review Author Icon

        anonymous

        Resident ā€¢ 2021

        10/8/2021

        This might be the worst apartment complex Iā€™ve ever lived in! The maintenance sucks. They will randomly turn off the water without warning people who pay to live in the apartment, which caused me to miss my graduates level classes. They will charge you extraā€¦Ā See More >
          Manager

          10/11/2021

          1800 Ashley West
          We appreciate you taking the time to share your review with us. We apologize for any inconvenient maintenance matters you've encountered. Our priority is to make sure that our community is well-maintained, clean, and tidy for residents. We'd love to talk to you about solutions that will help us meet these standards for you. Additionally, we are very troubled to hear about some of the events that you've described, and we'd like to learn more about your time here. Please visit our office so that we can have a conversation about any and all concerns that you have. We want to get you back to enjoying your time at our community, and we look forward to speaking with you. Sincerely, Ashley S., Community Manager 1800AshleyWestMGR@cushwake.com
          Review Author Icon

          rmg_robin@yahoo.com

          Resident ā€¢ 2021

          9/22/2021

          I have lived here since July 1, and since then I have had nothing but problems after problems. I have had a broken brand new dishwasher that has to be replaced, a brand new washer and dryer that has still not been replaced. A bedroomā€¦Ā See More >
            Manager

            9/27/2021

            1800 Ashley West
            We appreciate you taking the time to give us feedback. While our team strives to give residents unbeatable service in a prompt manner, we see that we've missed the mark with you after hearing about these unresolved maintenance issues. Whenever it's best for you, we'd appreciate a moment of your time to talk about these matters in person. Please reach out to us. Sincerely, Ashley S., Community Manager 1800AshleyWestMGR@cushwake.com
            Review Author Icon

            anonymous

            Resident ā€¢ 2020 - 2021

            4/26/2021

            First of all this place is NOT safe. The manager is extremely unprofessional and, to be honest, just rude in general. Roaches are a horrible problem. Even with their extermination treatment (that tenants pay extra for) the only thing that will even slightly lessen themā€¦Ā See More >
              Manager

              4/29/2021

              1800 Ashley West
              Thank you for reaching out. Please know that resident happiness is important to us and I'd like the opportunity to make it up to you. Since you've posted anonymously, I ask that you please stop by our office to speak with our team. I hope to hear from you soon and look forward to making you happier in our community. Sincerely, Ashley S., Community Manager 1800AshleyWestMGR@cushwake.com
              Review Author Icon

              anonymous

              Resident ā€¢ 2020 - 2021

              4/15/2021

              if you are looking for the definition of "abuse of power," look no further than "------------." not veteran friendly. quick to call animal control for no reason other than the fact that they have authority. called the cops on me twice - I was foundā€¦Ā See More >
                Manager

                4/18/2021

                1800 Ashley West
                Thank you for bringing your concerns to our attention. Please know that our community manager cares deeply about all of our residents. If they caused you any dissatisfaction, it was absolutely unintentional. We'd like to make sure we clear up the issues you mentioned in this review and make sure they're treated with the utmost respect. Would you come to visit our team in the office so we can discuss this? Hope to hear from you soon, The 1800 Ashley West Management Team
                Review Author Icon

                anonymous

                Resident ā€¢ 2015

                12/23/2015

                These crooks lose receipts on purpose then team with collection agencies to ruin your credit, never even called me. Twice, first time I resolved the issue second time I had to repay because I lost the receipt. No real answer just vague rudeness, find theā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2015

                  9/28/2015

                  The staff at Moss Creek are respectful and work hard to meet any needs you may have. They are friendly kind. If you have a problem they work hard and fast to get it done. I would recommend this facility to any.

                    Review Author Icon

                    Abuksha

                    Resident ā€¢ 2013 - 2014

                    5/27/2015

                    Lyn Is the most rudest property manager I ever meet. Her staff refused to give me my deposit back. When I requested a an itemized list they sent a bill. When I emailed Lyn she contacted with a loud and rude demeanor, stating she didn'tā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2014

                      9/25/2014

                      Constantly being woken up by noise neighbors at 2 am . if they aren't fighting they are standing out side in groups at 2 am talking which happens to be right out side the bedroom window drug dealer lives in the building next door. Haveā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2013 - 2014

                        9/3/2014

                        The management is poor and don't do anything to make your money worth living there. Trash dump under stairways. Kids bouncing balls on top balcony are annoying. Kids hopped over the fence all the time. Roach infestation inside the apartmentā€¦Ā See More >
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                          dump4you

                          Resident ā€¢ 2011 - 2014

                          2/8/2014

                          I have lived there over 3 years now, and the longer I'm there, the worse it seems to be getting. I was told that they conduct criminal background checks, but that simply cannot be true. They will raise your rent every year, and do absolutelyā€¦Ā See More >
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                            hahl23

                            Resident ā€¢ 2013 - 2014

                            1/22/2014

                            I lived here for about a year now. Our first apartment we noticed a lot of dangerous activity, police always patrolling and the fence between Ashley Oaks and Moss Creek is always being hopped by kids. Now, we lived here for 2 months then thatā€¦Ā See More >
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                              advair447

                              Resident ā€¢ 2009 - 2011

                              5/19/2013

                              i live here at moss creek for 2 years i loved my apartment and i loved the two leasing agent who rented me and my daughter our apartment Ms. dottie and Ms. margaret they are the two nicest people you can ever find. they keptā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2010 - 2012

                                7/26/2012

                                i loved living here at moss creek when margaret and dottie where managers it was safe then. you had cops living on the property that kept you aware of what was going on but then the problems began after lynn took over "bad choice" firstā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2012

                                  3/25/2012

                                  the staff are rude.They have a disable person who can barely get around as a maintenance guy. when the man came to replace my dish washer, he banged up the wall and left big marks on the wall,plus dropped nasty dish water all overā€¦Ā See More >
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                                    anonymous

                                    prospective ā€¢ Visited 2012

                                    2/10/2012

                                    I moved here from CA & should have read the reviews. First, it is impossible to get someone on the line. NOONE answers the phone. I finally got an appointment after 2 weeks of messages & was met by an exceptionally rudeā€¦Ā See More >
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                                      evaduarte1945

                                      prospective ā€¢ Visited 2012

                                      1/5/2012

                                      THE RUDE FAT LADY IN THE OFFICE IS SO HORRIBLE I SCARCELY KNOW WHERE TO BEGIN. I SIMPLY WANTED AN APARTMENT & SHE ASKED FOR MY GREEN CARD. WHAT A WAY TO START. I WAS BORN & RAISED IN QUEENS, NY!!! I CAN'T REMEMBERā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2007 - 2011

                                        10/4/2011

                                        What happened with the staff??? Lynn took over and I moved out. Now can't get deposit back even after they told me they sent it. Lived there a long time. They made their money on me and then treated me bad. Live thereā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2000 - 2011

                                          9/1/2011

                                          I've lived here at Moss Creek for over 10 years now. We've outgrown our place but I don't want to move because I love it here. No place is perfect but this place has a lot to offer. It is beautiful, peaceful, the staff isā€¦Ā See More >
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                                            peggyromagnolo

                                            prospective ā€¢ Visited 2010

                                            7/30/2010

                                            MOSS CREEK HAS A WONDERFUL LOCATION,ITS CLOSE TO EVERYTHING, THE INTERSTATE, DR.S HOSPTIALS, THE MALL, LOTS OF RESTURANTS.GREAT PARKING,I CAN KEEP MY DOG.THEY HAVE LAUNDRY FACILITYS.IF YOU HAVE A PROBLEM OR SOMETHING IS BROKEN IN THE APARTMENT THE STAFF WILL TAKE CARE THIS ASAP.TAKE Aā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2008 - 2010

                                              2/26/2010

                                              I have enjoyed the last 2 years here! There has been a great improvement in things around here. The new Manager really cares about the property and is doing great things around the property to help improve it. I have really enjoyedā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2007 - 2009

                                                10/17/2009

                                                I have been living here for about 2 years now and what an improvement! The quality of people moving in has greatly improved, the grounds look so much better, and it seems like the people in the office finally care about what is goingā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2009

                                                  8/3/2009

                                                  If I could move right now, I would. The management was much improved until a month ago. The new management does not have the license to manage, nor does the regional manager. The short, blonde woman in the office is not trained in dealing withā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $25
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $50
                                                      Less Info
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                                                    Other
                                                    • Air Conditioner and Heat
                                                    • Air Conditioning
                                                    • Cable and Satellite
                                                    • Carpet in Bedrooms
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Convenient to Citadel and Tanger Outlet Malls
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Formal Dining Area
                                                    • Granite Countertops
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Refrigerator
                                                    • Short Term Lease Available
                                                    • Sports Court
                                                    • Volleyball Court
                                                    • Well Maintained Grounds
                                                    • Window Coverings
                                                    • Wood Floors
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                                                    Leasing

                                                    1800 Ashley West offers a tranquil environment with generous amenities in the heart of the West Ashley community. Come home to a comfort. Select a one or two bedroom apartment offering a fully equipped kitchen, large living space, dining area, spacious bedrooms, and balconies or patios for your enjoyment. Or select one of the newly renovated apartments with granite countertops, contemporary cabinets and espresso flooring. Call or come by for your personal tour of 1800 West Ashley Apartments in Charleston, SC
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 01:00 PM

                                                    Questions & Answers (2)

                                                    Kathy_J576
                                                    Asked on: 05/07/2020
                                                    Q:Ā Yes
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 46 number of votes by renters, 1800 Ashley West is currently rated 2.3 out of 5 stars.
                                                    1800 Ashley West is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    1800 Ashley West is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    1800 Ashley West is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    1800 Ashley West is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    1800 Ashley West is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    1800 Ashley West is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 0 days to their community reviews in the past year.
                                                    Cats Allowed
                                                    Rent: $25
                                                    Dogs Allowed
                                                    Rent: $50
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    1800 Ashley West

                                                    March 2024

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                                                    1800 Ashley West is a 640 - 840 sq. ft. apartment in Charleston in zip code 29407. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include James Island, Johns Island, Daniel Island, North Charleston, and Hanahan.

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