Broad River Trace Apartments
#6,827 #20 #190

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Broad River Trace Apartments

551 Riverhill Circle, Columbia, SC 29210
(119 Reviews)
$1,083 - $1,640/mo
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Floor Plans & Pricing

1 Bedroom

Santee

1 Bed, 1 Bath | 882 sq. ft.

$1,083 - $1,343

3 Available Units

See Floor Plan Details

2 Bedrooms

Savannah

2 Beds, 2 Baths | 1,132 sq. ft.

$1,291 - $1,496

3 Available Units

See Floor Plan Details

Chattahoochee

2 Beds, 2 Baths | 1,154 sq. ft.

$1,500 - $1,515

3 Available Units

See Floor Plan Details

3 Bedrooms

Hudson

3 Beds, 2 Baths | 1,295 sq. ft.

$1,400 - $1,640

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

A-

Review Ratings

Noise

4.3

Grounds

4.0

Safety

3.3

Office Staff

4.3

Maintenance

4.1

Neighborhood

4.4

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

7

Managerā€™s Review Engagement

A

Percentage of reviews responded to

85.71%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

20.43 days

View Community Timeline
View Community Timeline

Broad River Trace Apartments Reviews

(119)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1230443

Verified Resident ā€¢ 2023 - 2024

2/29/2024

I love it hear. The staff members are nice and helpful. The community is quiet and clean. The maintenance staff is on it.. no job left undone unless extra materials are required to be ordered.. Neighbors are quiet and friendly. It actually feels like homeā€¦Ā See More >
    Manager

    3/3/2024

    Broad River Trace Apartments
    Thank you for the lovely review. Knowing you appreciate our team's service and feel at home in our peaceful community means the world! We hope you will be with us for many more years. Please reach out anytime you need help.
    Review Author Icon

    Resident 1220045

    Verified Resident ā€¢ 2023 - 2024

    1/25/2024

    My experience with broad river trace apartments has been wonderful. I rushed to move from out of state and the staff has been more than helpful. They always answer the phone , always keep the grounds kept and are always so nice. The maintenance isā€¦Ā See More >
      Manager

      1/26/2024

      Broad River Trace Apartments
      We love seeing how satisfied you are with our well-kept community and high standards for the care of our residents. Thank you for your praise of our team's availability and responsiveness. We are so glad you're here!
      Review Author Icon

      Resident 1217305

      Verified Resident ā€¢ 2020 - 2024

      1/15/2024

      My experience has be good so far. The staff, especially Lynn, has been amazing. Lynn goes above and beyond to assist. The area is really quiet and fairly clean. My concern is the vehicular break-in's that we have experienced twice. A part from this,ā€¦Ā See More >
      Manager

      1/17/2024

      Broad River Trace Apartments
      We appreciate you for sharing this feedback. It's rewarding to hear that our team, especially Lynn, has gone above and beyond to make your experience positive. Please know your concerns about vehicle incidents have already been discussed with management, and we are taking action. If there is more you would like to share or discuss, please give us a call or visit our office anytime.
      Review Author Icon

      Resident 1207649

      Verified Resident ā€¢ 2018 - 2023

      12/11/2023

      The complex is clean and safer than most neighboring complexes. Neighbors generally look out for each other and it is fairly quiet for being close to downtown. Maintenance has always responded quickly.

        Review Author Icon

        Resident 1195959

        Verified Resident ā€¢ 2022 - 2023

        11/4/2023

        My experience has been great! The managers in the office take their responsibility seriously and are always happy to help. They knew my name and apartment number the second I walk in the door. The landscaping is maintained and maintenance requests are completed quickly.

          Manager

          11/7/2023

          Broad River Trace Apartments
          You and your comfort are always top-of-mind for us, and we are glad to provide attentive service to our residents in every way. Thank you for your praise of our great landscaping work and the timeliness with which we've addressed your maintenance needs. We appreciate you!
          Review Author Icon

          anonymous

          Resident ā€¢ 2021 - 2023

          8/22/2023

          Worst place Iā€™ve ever lived. They donā€™t spray for bugs inside the apartments, so iā€™m sweeping piles of centipedes up daily. Family came to visit me from out of town for 4th of July weekend & their car was towed TWICE. Management claimed it wouldnā€™tā€¦Ā See More >
            Manager

            9/12/2023

            Broad River Trace Apartments
            Hello, I wanted to follow up with you to see what I could do to assist you with the concerns you have mentioned. We are committed to ensure we do everything possible to provide a safe and enjoyable living experience and I would like to have an opportunity to alleviate the concerns you have mentioned. Please give call 803-933-9100 or email broadrivertrace@rrliving.com
            Review Author Icon

            Resident 1165966

            Verified Resident ā€¢ 2015 - 2023

            8/2/2023

            I have found living at BRT apts a great experience. Office staff are professional and handle your concerns in a timely and friendly manner. The maintenance crew also address problems as quick as they can. The grounds are kept clean andā€¦Ā See More >
              Manager

              8/8/2023

              Broad River Trace Apartments
              Thank you so much for being our loyal resident these past eight years. We are delighted to know you remain so happy with our team's great care!
              Review Author Icon

              anonymous

              Resident ā€¢ 2019 - 2022

              6/29/2022

              Mice in the walls, the property falling apart, management doesnt care

              To start, dont believe a single review you see from December of 2019. The majority of the reviews for BRT exist from this period of time. During this month, management handed out "property bingo" cards with a laundry list of things to do to beā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2019 - 2021

                5/26/2022

                Horrible office personnel

                The office screwed me out of 250$. Iā€™ll never forget when I was crippled due to an accident. So I moved my vehicle closer to my apartment to grab final luggage. I couldnā€™t walk very far. Then bam my vehicle gets towed. I had toā€¦Ā See More >
                  Review Author Icon

                  bp498

                  Resident ā€¢ 2018 - 2019

                  6/4/2019

                  I moved here with my girlfriend from Northeast Columbia and we have loved it. The location is great for working downtown, and they give discounts for State employees. My apartment has plenty of room and the people here are nice. There's a lot of peopleā€¦Ā See More >
                    Manager

                    6/4/2019

                    Broad River Trace Apartments
                    Hi! Thank you for your review. We are so glad your experience at BRT has been positive. We certainly value our state and government employees, and are happy to offer preferred employee discounts. We appreciate you noticing maintenance working hard to keep the property looking great. We hope you will choose to stay with us another year when the time comes! Thanks, again.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2015 - 2017

                    9/12/2017

                    Pros: Beautiful place, pretty pond, nice apartments themselves, removed from most city noise. Cons: Staff are unprofessional. They only help residents who are their friends. Half the time they're looking up shoes on their computers. When there are community events they bring their whole families whoā€¦Ā See More >
                      Manager

                      3/16/2018

                      Broad River Trace Apartments
                      Thank you for your feedback. We are pleased that you enjoyed your apartment home and the community during your stay. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. We encourage our residents to bring friends and family to all of our events, and anyone who attends is welcome to participate in the activities, food, and contests that we provide. The addition of the business center was a result of common feedback, and many residents have enjoyed having 24/7 access to wifi internet, computers, copiers, printers, scanners, and a quiet study area, all free of charge. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at 803-933-9100, or mcorley@broadrivertraceapts.com if you would like to further discuss your specific concerns. We look forward to speaking with you!
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2015

                      1/25/2017

                      Beware the fake reviews. I've had my honest review taken down several times. This review will probably get taken down as well.ā€¦Ā See More >
                        Manager

                        3/16/2018

                        Broad River Trace Apartments
                        Thank you for your feedback. Please be aware that management does not have the ability to add or remove reviews on this site. Only ApartmentRatings.com administrators have that ability, and only posts which are in violation of ApartmentRatings.com posting policies are removed. We value our residents and take pride in providing a great place to live. We welcome both positive and negative feedback, and utilize all feedback to create a better environment and community for both our current and future residents. We encourage our residents to leave only honest feedback, and positive feedback is never a requirement to be entered into any contest. We are eager to address your specific needs in an effort to improve your experience. Please contact us at 803-933-9100 or mcorley@broadrivertraceapts.com. We look forward to speaking to you soon!
                        Review Author Icon

                        treddishb

                        Resident ā€¢ 2015 - 2016

                        12/13/2016

                        This place is awesome sauce I've lived here since 2015 the staff is wonderful! I've recommended my friends I love it!!ā€¦Ā See More >
                          Review Author Icon

                          renuka27

                          Resident ā€¢ 2014 - 2016

                          12/13/2016

                          Beautiful and wonderful property n staff. Never had a problem and if there was it was always delt with timely. Love the pool in summer, surrounding is always clean.

                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2016

                            12/13/2016

                            The staff is amazing! Allison Wade was so sweet!

                              Review Author Icon

                              Lybarra85

                              Resident ā€¢ 2011 - 2016

                              12/13/2016

                              WWe've lived here for almost 5 years and love it. The staff are amazing, grounds are beautiful, and our pup's love the puppy park!ā€¦Ā See More >
                                Review Author Icon

                                adammk07

                                Resident ā€¢ 2011 - 2016

                                12/13/2016

                                My wife and I have lived here for nearly 5 years and have loved our time here. The staff here are incredibly helpful friendly, quick to fix any issues and ask how things are going at work. There are plenty of places to walk ourā€¦Ā See More >
                                  Review Author Icon

                                  Schondria814

                                  Resident ā€¢ 2015 - 2016

                                  12/13/2016

                                  Great place to live. Staff always helpful and friendly. Amenities well worth the money

                                    Review Author Icon

                                    MattTastic

                                    prospective ā€¢ Visited 2016

                                    12/13/2016

                                    Very nice. Staff is great, and also hot

                                      Review Author Icon

                                      Donnieashford

                                      Resident ā€¢ 2009 - 2016

                                      12/13/2016

                                      Great staff grounds kept nicely,

                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2016

                                        12/13/2016

                                        Really enjoy living here

                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2016

                                          12/13/2016

                                          Amazing apartment I have never met.

                                            Review Author Icon

                                            Doug112480

                                            Resident ā€¢ 2016

                                            12/13/2016

                                            This place is the best! The staff is awesome awesome awesome! They are always super nice and friendly. I love them! The premises are super nice and very clean! Have i mentioned how nice thw staff is? Lol lol. Love love LOVE this place. Whenā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2009 - 2012

                                              12/13/2016

                                              Friendly staff, clean grounds, reasonably priced. Responded well to complaints and maintenance.

                                                Review Author Icon

                                                Tljones_2010

                                                Resident ā€¢ 2016

                                                12/13/2016

                                                Moved in on August 1st and I love it!

                                                  Features & Amenities

                                                  Parking
                                                  • Ample Open Parking Available
                                                  • Covered Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: Please call our Leasing Office for complete Pet Policy information.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Restrictions: Please call our Leasing Office for complete Pet Policy information.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • 24-Hour On Call Management
                                                  • 24/7 Availability
                                                  • Business Center
                                                  • Car Care Center
                                                  • Clubhouse
                                                  • Clubroom
                                                  • Conference Room
                                                  • Controlled Access
                                                  • Electronic Payments Accepted
                                                  • Fitness Center
                                                  • Gas Grills
                                                  • Gated Access
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Outdoor Patio with Fire Pit
                                                  • Pet Park
                                                  • Pool
                                                  • Project and Craft Room
                                                  • Short Term Lease Available
                                                  • Volleyball Court
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                                                  Leasing

                                                  Welcome Home to Broad River Trace!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  RREAF Residential

                                                  B+
                                                  B+
                                                  Communities
                                                  56

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 119 number of votes by renters, Broad River Trace Apartments is currently rated 3.8 out of 5 stars.
                                                  Broad River Trace Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Broad River Trace Apartments is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  Broad River Trace Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Broad River Trace Apartments is rated 3.3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  Broad River Trace Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Broad River Trace Apartments is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 85.7143% of their community reviews in the past year.
                                                  Managers have replied within 20.43 days to their community reviews in the past year.
                                                  RREAF Residential
                                                  Dogs Allowed
                                                  Restrictions: Please call our Leasing Office for complete Pet Policy information.
                                                  Cats Allowed
                                                  Restrictions: Please call our Leasing Office for complete Pet Policy information.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Check Availability

                                                  Broad River Trace Apartments

                                                  March 2024

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                                                  Broad River Trace Apartments is a 882 - 1,295 sq. ft. apartment in Columbia in zip code 29210. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,083 - $1,640. Nearby cities include Cayce, West Columbia, Blythewood, Irmo, and Lexington.

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