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Polo Village

1270 Polo Road, Columbia, SC 29223
(144 Reviews)
$990 - $1,449/mo
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Floor Plans & Pricing

1 Bedroom

Saluda

1 Bed, 1 Bath | 781 sq. ft.

$990 - $1,010

See Floor Plan Details

Savannah

1 Bed, 1 Bath | 854 sq. ft.

$999 - $1,019

See Floor Plan Details

Santee

1 Bed, 1 Bath | 886 sq. ft.

$1,154

See Floor Plan Details

2 Bedrooms

Ashley

2 Beds, 2 Baths | 1,184 sq. ft.

$1,218 - $1,238

See Floor Plan Details

Anderson

2 Beds, 2 Baths | 1,279 sq. ft.

$1,246 - $1,266

See Floor Plan Details

3 Bedrooms

Cooper

3 Beds, 2 Baths | 1,440 sq. ft.

$1,388 - $1,408

See Floor Plan Details

Congaree

3 Beds, 2 Baths | 1,554 sq. ft.

$1,429 - $1,449

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.3

Grounds

4.1

Safety

3.3

Office Staff

4.5

Maintenance

4.4

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

31

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.77%

Manager’s Review Reply Time

B+

Average time to respond to reviews

7.68 days

View Community Timeline
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Polo Village Reviews

(128)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1227711

Verified Resident 2020 - 2024

2/19/2024

The staff has been wonderful. They're very prompt when you have a problem in your unit my one complaint is that the gate is open a lot when I'm paying for a gated community. Sometimes I come in at night and when the gates open,… See More >
    Manager

    2/20/2024

    Polo Village
    We appreciate your feedback. We always aim to provide an outstanding living experience for our residents and we're glad to hear you're pleased with our staff. We've noted your concerns about the gate and are always looking to improve our community. If you have any further concerns, please feel free to reach out to us at (803) 419-7319 or cdpolo@liverangewater.com. Thank you, Polo Village.

    Updated Review

    Review Author Icon

    Resident 1108897

    Verified Resident 2016 - 2024

    2/10/2024

    This community is in a great location which is easy access to the major interstates for traveling. I have remained living in this community for seven years. because of the spacious floor plan design.

      Manager

      2/12/2024

      Polo Village
      We're thrilled to hear that you have enjoyed living at Polo Village for the past seven years! We're proud of our spacious floor plans and convenient location, and we're glad to hear that these factors have contributed to your positive living experience. Please feel free to reach out to us at (803) 419-7319 or cdpolo@liverangewater.com if you have any suggestions or need assistance. Thank you, Polo Village.
      Review Author Icon

      Resident 1221260

      Verified Resident 2023 - 2024

      1/29/2024

      I have had no issues in the current apartment I live in at Polo Village. This is my first apartment after student living for college and I have had a great experience with the staff and amenities at Polo Village.

        Manager

        1/30/2024

        Polo Village
        We're thrilled to hear about your positive experience at Polo Village! We pride ourselves on providing excellent service and amenities to our residents. We appreciate your feedback and look forward to continuing to make Polo Village a great place to live. Thank you, Polo Village.

        Updated Review

        Review Author Icon

        Resident 1220857

        Verified Resident 2020 - 2024

        1/27/2024

        We absolutely love living here in polo village, I feel in love with these apartments before we moved in, it's clean, no bugs, the office staff are great, very professional, caring, they need raises. The people in our community is nice, there's a lot of… See More >
          Manager

          1/29/2024

          Polo Village
          We're thrilled to hear how much you're enjoying your home at Polo Village! We strive to provide a clean, professional and welcoming environment for all our residents and are pleased to hear we've met that mark for you. We appreciate your kind words about our office staff and community. Please feel free to reach out to us directly at (803) 419-7319 or cdpolo@liverangewater.com for anything you need. Thank you, Polo Village.
          Review Author Icon

          Resident 1219389

          Verified Resident 2023 - 2024

          1/22/2024

          Excellent landscaping and garbage collection. Repairs are done immediately, I only had light bulbs changed. Filters and Pest Control are done regularly (Even if you don't need Pest Control). No major repairs. Great Office Staff, Maintenances, and Parking availability. Good neighbors, Quiet and… See More >
            Manager

            1/23/2024

            Polo Village
            Thank you for your five-star rating of Polo Village. We always appreciate hearing when our team members responsive to your needs. We appreciate the shout out and yourr feedback is highly appreciated. Thank you, Polo Village.
            Review Author Icon

            Resident 1219193

            Verified Resident 2023 - 2024

            1/22/2024

            I have had a great experience from the friendly and welcoming personalities of the front desk workers to the neighbors. The community is nice and has a very welcoming look. Everything is routinely maintained as well.

              Manager

              1/23/2024

              Polo Village
              We're delighted to hear that you've had such a positive experience at Polo Village! Our team strives to provide a welcoming and well-maintained environment for all our residents and your feedback affirms the hard work we put in every day. Thank you for your kind words! - Polo Village Team

              Updated Review

              Review Author Icon

              Resident 1104717

              Verified Resident 2012 - 2024

              1/18/2024

              Apartments are roomy and well maintained. The grounds well maintained. The staff is friendly and helpful. Parking can be a problem at times. This community is a quiet, convenient place to live for working class people.

                Manager

                1/19/2024

                Polo Village
                We're thrilled to hear about your positive experience living at Polo Village! Our goal is to provide a comfortable living environment with efficient and friendly services for our residents. Your feedback is valuable and appreciated. If you ever need assistance, please feel free to reach out to us at 404-835-1475 or residentrelations@liverangewater.com. Thank you, Polo Village.
                Review Author Icon

                Resident 637516

                Verified Resident 2023 - 2024

                1/11/2024

                Good location, close to Sandhills area, Sesqui State Park, about 12 min to downtown, right next to 77 and I-20. Office staff are the nicest people! So helpful and kind. The complex is clean. Maintenance can take a while to come out if it's not… See More >
                  Manager

                  1/12/2024

                  Polo Village
                  We're thrilled to hear about your positive experience at Polo Village! Our team works hard to provide a welcoming and clean environment, and it's wonderful to know we're succeeding. We appreciate your kind words about our location, staff, and maintenance. Your feedback and recommendation mean a lot to us. Thank you - Polo Village.
                  Review Author Icon

                  Resident 15606

                  Verified Resident 2023

                  12/17/2023

                  I enjoy living in this community. However, I do have one complaint. The entry gate for the residents is always broken. This poses a significant safety concern. One of the main reasons I moved here is because it is a gated community. If I had… See More >
                    Manager

                    12/18/2023

                    Polo Village
                    We value your feedback and thank you for bringing this concern to our attention. Safety and satisfaction are among our top priorities and we understand the importance of the entry gate. We would like to discuss this matter further to help alleviate your concerns. Please contact us at (803) 419-7319 at your earliest convenience. Thank you, Polo Village.
                    Review Author Icon

                    Resident 1202800

                    Verified Resident 2023

                    11/27/2023

                    Polo village is a beautiful community. The office staff works hard to help with any needs or issues you may have. Maintenance responds quickly to all request and the neighbors are nice. The community is in close proximity to grocery stores and entertainment.

                      Manager

                      11/28/2023

                      Polo Village
                      We're thrilled to hear that you're enjoying your experience at Polo Village! Our team works diligently to provide a welcoming and efficient service to our residents. Thank you for highlighting our hardworking maintenance team and the convenience of our location. If you have any other comments or suggestions, feel free to contact us at (803) 419-7319. We appreciate your feedback! Thank you, Polo Village.
                      Review Author Icon

                      Resident 1202350

                      Verified Resident 2021 - 2023

                      11/25/2023

                      No major hiccups while living here. Maintenence has always been prompt and helpful. The office staff has always been pleasant. The neighborhood itself is nice. No complaints of noise or safety issues. Amenities could be better. The gym needs to be revamp badly. Would recommend… See More >
                        Manager

                        11/27/2023

                        Polo Village
                        We appreciate your feedback and we're delighted that you've found our staff and maintenance team to be prompt and helpful. We also note your suggestions about the gym and are always looking for ways to improve our amenities for our residents. Thank you for your recommendation, and we hope you continue to enjoy your stay at Polo Village. Thank you, Polo Village.
                        Review Author Icon

                        Resident 1201868

                        Verified Resident 2018 - 2023

                        11/23/2023

                        The rent of the apartments continue to increase without any additional amenities, upgrades and renter perks. We still have outdated ugly floors and white appliances. There are a few community events but most events that require us to spend our own money (food trucks).

                          Manager

                          11/27/2023

                          Polo Village
                          We appreciate your feedback and understand your concerns regarding the rent increase and the condition of the apartment interiors. We aim to provide a comfortable living environment that offers value for our residents. We'd like to have a discussion regarding the issues you've mentioned. Please contact us at (803) 419-7319 at your earliest convenience if you wish to do so. Thank you, Polo Village.
                          Review Author Icon

                          Resident 1200151

                          Verified Resident 2023

                          11/16/2023

                          Great community to live it, but the gates being opened some times at night and opens and closes slowly where other cars can come behind them is not secured. Need to have more activity for the kids to do since the pool is closed.

                            Manager

                            11/17/2023

                            Polo Village
                            Thank you for sharing your feedback. We value our residents' opinions and aim to create a safe and enjoyable environment for everyone at Polo Village. We acknowledge your concerns about the gates and the need for more children's activities, especially while the pool is closed. We encourage you to discuss these matters further with our team so we can better address them. Please contact us at (803) 419-7319 at your earliest convenience. Thank you, Polo Village.
                            Review Author Icon

                            Resident 1192165

                            Verified Resident 2020 - 2023

                            10/23/2023

                            I love the community I feel safe and love the management team as well as maintenance team they do a great job . The community is clean and secure. Their is a playground for kids , workout room and pool. Everyone is friendly

                              Manager

                              10/24/2023

                              Polo Village
                              We're delighted to hear about your positive experience at Polo Village! Our team strives to provide a welcoming and safe community for all of our residents. We're pleased you're enjoying our amenities and finding our staff helpful. Thank you - Polo Village.

                              Updated Review

                              Review Author Icon

                              Resident 1191654

                              Verified Resident 2018 - 2023

                              10/21/2023

                              I live in 1 bedroom apartment and moved in 2018. Like most people my main issue is the rent. In started out at 840, then 860, then 900, then 1062, to now 1260. It seems whenever new management takes over the rent increases but there… See More >
                                Manager

                                10/24/2023

                                Polo Village
                                We are sorry to hear about the issues you've experienced. We understand your frustrations with the rent increases and amenity upkeep. We strive to provide a comfortable and enjoyable living experience for all our residents. We appreciate your feedback and would like to discuss your concerns further. Please contact us at (803) 419-7319 at your earliest convenience. Thank you. - Polo Village

                                Updated Review

                                Review Author Icon

                                Resident 1186931

                                Verified Resident 2020 - 2023

                                10/5/2023

                                The community is fine. I have had a few issues with maintenance, but nothing that wasn't handled. The apartments are really outdated! I meant really! The floors, the appliances, everything! I stay in Polo Village in Columbia, SC. There should also be more stop signs… See More >
                                  Manager

                                  10/6/2023

                                  Polo Village
                                  We value your feedback and appreciate your positive comments. If you have any concerns or suggestions, please don't hesitate to contact us directly at (803) 419-7319. Your input helps us improve our service and enhance your experience. - Polo Village
                                  Review Author Icon

                                  Resident 1186191

                                  Verified Resident 2023

                                  10/2/2023

                                  Great experience so far the only issue is parking availability in front of our specific building. Also the gate is always broken I do think there needs to be something fixed as that is a security issue.

                                    Manager

                                    10/3/2023

                                    Polo Village
                                    Thank you for taking the time to give us your feedback. In an effort to provide the best possible parking situation for our residents, we regulate the time, manner, and place of parking, and therefore we enforce a parking policy. We do our best to clearly mark the parking regulations for each area, and we hope that residents and guests take these regulations into consideration as they park their vehicles. We'd be happy to explain our parking and community policies with you, so please stop by the office when you have a moment or feel free to reach us at (803) 419-7319. Thank you – Polo Village
                                    Review Author Icon

                                    Resident 1184979

                                    Verified Resident 2023

                                    9/28/2023

                                    Very nice appartments and the office staff are really helpful and friendly. A gated community so very safe. The maintenance staff get to any problems very quickly if needed, although it is rare there are problems.

                                      Manager

                                      9/29/2023

                                      Polo Village
                                      Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. - Polo Village
                                      Review Author Icon

                                      Resident 1183556

                                      Verified Resident 2023

                                      9/23/2023

                                      While it is relatively decent to live here, the access gates are commonly broken. When repaired, they're broken again within 24-48 hours. Which allows riff raff in. Two weeks ago there was two shots fired in the apartment complex by unknown individuals. People continuously fly… See More >
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                                        Resident 1180779

                                        Verified Resident 2023

                                        9/14/2023

                                        The staff is welcoming and helpful. I got the info I needed to make a decision about renting here and so far I have been pleased. The community is quiet, nicely landscaped, and well-kept. The residents are professionals and families.

                                          Manager

                                          9/15/2023

                                          Polo Village
                                          We appreciate you taking the time to leave us a review! We are so pleased that you are enjoying your new home. We truly wish to provide exceptional customer service to make your home the most enjoyable experience, so please let us know if there’s anything we can do for you in the future. Thank you! – Polo Village
                                          Review Author Icon

                                          Resident 1177878

                                          Verified Resident 2018 - 2023

                                          9/7/2023

                                          Overall I like living here. The apartments are spacious but the kitchen needs upgrading. They say they have a dog park but it is soo overgrown with trees and huge roots and very small. Dogs can't even run around. The maintenance team has… See More >
                                            Manager

                                            9/11/2023

                                            Polo Village
                                            Thank you for taking the time to leave a review. We are glad to hear that you enjoy living in our spacious apartments and appreciate the maintenance team's efforts. We're sorry to hear that the dog park hasn't met your expectations, and we will definitely take a look at it. Regarding the rent increase, we understand that it can be frustrating, but our rental rates are determined based on market conditions and the costs associated with running and maintaining the property. Thank you for being a valued resident and please let us know if there's anything we can do to improve your experience by reaching out to Kendra Lucas at cdpolo@liverangewater.com or (803) 419-7319. Thank you, Polo Village.
                                            Review Author Icon

                                            Resident 1164510

                                            Verified Resident 2023

                                            7/29/2023

                                            The front gate entering the apartment is never closed . I'm paying for a gated community but the front gate is never closed. There are holes along the fence line for easy access to the apartment complex.

                                              Manager

                                              8/8/2023

                                              Polo Village
                                              Thank you for taking the time to leave this review, although we wish we could have earned a higher rating. We would like to resolve this with you and invite you to stop by our office or give us a call at (803) 999-5160 when you are able. Thank you. - Polo Village, Community Director

                                              Updated Review

                                              Review Author Icon

                                              Resident 1159836

                                              Verified Resident 2022 - 2023

                                              7/15/2023

                                              Nice spacious apartment(s) gated Easily pay rent online Maintenance on site very knowledgeable pool with grill trash compactor please attempt to put ALL BAGGED TRASH IN COMPACTOR WHEN YOU DONT IT MAKE THE… See More >
                                              Manager

                                              7/17/2023

                                              Polo Village
                                              We are delighted to hear of your overall wonderful experience! We aim to provide the best quality customer service and living experience for our residents. Thank you for writing this review! - Polo Village, Community Director
                                              Review Author Icon

                                              Resident 1158226

                                              Verified Resident 2022 - 2023

                                              7/10/2023

                                              Very nice community the Polo staff are very friendly and helpful. The community director is super helpful and addresses issues quickly, the two at the front are always cheerful and easy to talk too. Overall I am very happy with my stay a Polo Village… See More >
                                                Manager

                                                7/11/2023

                                                Polo Village
                                                We are happy to hear of your wonderful experience. We care deeply about our residents and seek to provide the highest quality customer service. Thank you for this spectacular review. - Polo Village, Community Director
                                                Review Author Icon

                                                Resident 1153759

                                                Verified Resident 2020 - 2023

                                                6/26/2023

                                                The management is professional, friendly and prompt to respond. Would probably be helpful to have the trash in a different location as non-residents come and dump trash at night making it an eyesore until dumpster is emptied.

                                                  Manager

                                                  6/26/2023

                                                  Polo Village
                                                  Thank you for this excellent rating! We are honored to have earned your high recommendation. - Polo Village, Community Director

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. We have a non-refundable pet fee of $350.00 for a dog and $250.00 for a cat. There is also a $125.00 fee for a 2nd pet. Monthly pet fee per pet $15.00. Polo Village does not allow the following breeds: Rottweiler, Pit-Bull, Chow, Akita, Doberman, Wolf Hybrids, Great Danes, Siberian Huskies, Alaskan Malmutes, Cane Corsos, Mastiffs, Presa Canarios, Staffordshire Terriers, and German Shepherds. For more information, please call our leasing office.. Pet Limit: 2
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                                                    More Info
                                                  • Cats Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. We have a non-refundable pet fee of $350.00 for a dog and $250.00 for a cat. There is also a $125.00 fee for a 2nd pet. Monthly pet fee per pet $15.00. Polo Village does not allow the following breeds: Rottweiler, Pit-Bull, Chow, Akita, Doberman, Wolf Hybrids, Great Danes, Siberian Huskies, Alaskan Malmutes, Cane Corsos, Mastiffs, Presa Canarios, Staffordshire Terriers, and German Shepherds. For more information, please call our leasing office.. Pet Limit: 2
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                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Business Center
                                                  • Car Wash Location on Site
                                                  • Clubhouse
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Grilling Station and Fire Pit
                                                  • High-Speed Internet
                                                  • Pet Friendly Community- Cats and Dogs Welcome
                                                  • Playground
                                                  • Pool
                                                  • Wi-Fi Access by Pool
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                                                  Leasing

                                                  A luxury community designed with your lifestyle in mind. Stroll around the lavishly landscaped lawns, spend an afternoon by the pool, exercise in our state-of-the-art 24 hour fitness center or get connected in our business center. Polo Village offer spacious 1, 2 and 3 Bedrooms apartment homes with attached and detached garages in a gated community. Enjoy nine-foot ceilings, Crown molding, private patio, balconies or sunrooms. Washer/dryer rooms, garden style tubs, walk-in closets, ceiling fans and more. Your new home is conveniently located near I-20 and I-77 on the corner of Alpine and Polo Rd. We re next door to Polo Road Elementary School, 10 minutes away from downtown Columbia, USC, Ft Jackson and Village at Sandhills. Your new home is also just minutes away from Sesquicentennial State Park. You ve experienced the rest, now experience the best! Contact our leasing office immediately for a Private tour!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 04/25/2020
                                                  Q: Is the front gate fixed? I have read on the reviews that it has been broken for some time now. Are there any move in specials?

                                                  Frequently Asked

                                                  Based on 144 number of votes by renters, Polo Village is currently rated 3.6 out of 5 stars.
                                                  Polo Village is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Polo Village is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  Polo Village is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Polo Village is rated 3.3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  Polo Village is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Polo Village is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 96.7742% of their community reviews in the past year.
                                                  Managers have replied within 7.68 days to their community reviews in the past year.
                                                  Dogs Allowed
                                                  Restrictions: We welcome 2 pets per apartment home. We have a non-refundable pet fee of $350.00 for a dog and $250.00 for a cat. There is also a $125.00 fee for a 2nd pet. Monthly pet fee per pet $15.00. Polo Village does not allow the following breeds: Rottweiler, Pit-Bull, Chow, Akita, Doberman, Wolf Hybrids, Great Danes, Siberian Huskies, Alaskan Malmutes, Cane Corsos, Mastiffs, Presa Canarios, Staffordshire Terriers, and German Shepherds. For more information, please call our leasing office.
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Restrictions: We welcome 2 pets per apartment home. We have a non-refundable pet fee of $350.00 for a dog and $250.00 for a cat. There is also a $125.00 fee for a 2nd pet. Monthly pet fee per pet $15.00. Polo Village does not allow the following breeds: Rottweiler, Pit-Bull, Chow, Akita, Doberman, Wolf Hybrids, Great Danes, Siberian Huskies, Alaskan Malmutes, Cane Corsos, Mastiffs, Presa Canarios, Staffordshire Terriers, and German Shepherds. For more information, please call our leasing office.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Check Availability

                                                  Polo Village

                                                  March 2024

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                                                  Polo Village is a 781 - 1,554 sq. ft. apartment in Columbia in zip code 29223. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $990 - $1,449. Nearby cities include Cayce, West Columbia, Blythewood, Irmo, and Lexington.

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