St. Andrews Commons
AVERAGE RATING
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disappointing
From: -Anonymous-Date posted: 5/27/2003
Years at this apartment: 2002 - 2003
When my husband and I moved in just over a year ago, we were both excited- particularly about the friendly staff, the safety gate, and the sparkling pool. Our excitement soon diminished when we found the gate to rarely work, the pool hardly ever cleaned or maintenanced, and the friendly staff rarely ever eager to honor requests about problems we found. The staff constantly makes excuses and passes the blame when something is forgotten or a mistake is made. Maintenance and repair requests take forever to be fulfilled, even when several requests are made. Walls are thin and we always hear our neighbors either breaking up or making up!! Our biggest disappointment has been the breaking of promises made to us when we signed our lease. The lesson we learned the hard way is to get EVERYTHING in writing, no matter how small it may seem at the time.
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