West Winds

 

This place looks nice from the outside and the model they show you is beautiful but in actuality this is a real dump.

I moved in and it did not meet my expectations.

They did a sloppy paint job-paint dripping on the baseboards.

The ceiling had a bunch of water stains.

The kitchen cabinets were not like those in the model unit.

They were old and wilted and they just painted them white and put nickel hardware on them to dress them up.



I must say their way of handling repairs suck.

I moved in and realized the shower knobs were not turning.

I turned in a complaint and it took them 11 days to address it.

I had to call twice and ultimately come in to check on the delay.

Secondly, there was a leak coming from the roof-minor.

The next morning I went in and let them know about it.

I was told it was the condensation from the air conditioner.

Repairman came in to look at it said same.

The next day it got worse-called the emergency maintenance number as a piece of the ceiling to the second bedroom came down.

They came and put a bucket to collect the water.

It rained again that evening the damage spread throughout the entire ceiling.

They could have put a tarp on the roof to mitigate damages.

The leak was so bad it saturated the carpet and it went thru the floor causing water spots to the downstairs living area.

I called management again to let them know.

Roofers came out and supposedly fixed the problem.

Asked when the ceiling will be repaired they told me it would take a few days that they had to let the area dry.

They are so cheap -they could have called in a water damage repair company to come in with industrial fans to hurry the process.

They procrastinated on lifting the carpet to air it out.

These are things that need to be done in order to avoid mold.

It does not take much to create a mold problem especially with the age of these units.

I am just so disappointed I chose to live here.

Don't make the same mistake.

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