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Reserve at Hillcrest

2096 East Main Street, Spartanburg, SC 29307
(35 Reviews)
$984 - $1,212/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1.5 Baths

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 1.5 Baths

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3 Beds, 2 Baths

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3 Beds, 3 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Reserve at Hillcrest Reviews

(35)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023

12/29/2023

Roach infested slum lords

Air conditioning broken for 4 months until they fixed it last summer. Roach infestation and they charge you $250 to treat. Old apartmentsĆ¢ā‚¬Ā¦.stay away if you donā€™t want bed bugs. Horrible management that will not care about you after you move in. Property is aā€¦Ā See More >
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Brody01!

prospective ā€¢ Visited 2021

9/30/2021

Applied over two weeks ago and still have not gotten the results of my application. I have emailed and attempted to call but you can never reach anyone. I have requested my application fee to be returned due to the unprofessional and untimely manner ofā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2017 - 2018

    11/2/2018

    My apartment was infested with bed bugs and they did nothing about it.. this is still a on going problem at the reserves. I have family that currently lives there and they are now dealing with the same issues i was dealing with when iā€¦Ā See More >
      Review Author Icon

      Helen Hill

      Resident ā€¢ 2017 - 2018

      8/19/2018

      Do you love roaches? Do you enjoy being treated rudely by the management of your apartments? Do you enjoy constantly calling management for repairs, pest control, to have central air repaired on 100 degree days, just to be ignored? How about a pool that wasā€¦Ā See More >
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        Shalonda_C

        Resident ā€¢ 2017 - 2018

        4/25/2018

        This place sucks. Once you sign a lease that's the last time you'll see a smile from them. From the staff attitude to the maintenance taking forever. Worst living experience ever. Don't let the price or the "newly remodeled" signs fool you. The laundry facilityā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2017

          11/3/2017

          Horrible experience management is Rude you have to argue with these people for them to get the job done. I paid to break my lease that's how horrible this place is maintenance is horrible they came in my unit multiple times with out calling theyā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2016 - 2017

            5/23/2017

            Its crazy to see the crazy remarks leave. I have lived at shitting apartments in Spartanburg like whispering pines and been robbed at gun point and etc. i moved here to get away from drama. i had my car car towed but it wasā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2016 - 2017

              4/9/2017

              This place is a joke! Don't waste your time looking into these apartments and save your money for a better apartment complex. They have hired a towing company (Coles Towing Company) that tows cars for no good reason at all. They will tow your carā€¦Ā See More >
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                Hopr

                Resident ā€¢ 2010 - 2017

                4/6/2017

                I wouldn't move here unless you want to be treated like a child or they get new management. They dont fix anything over here but have you fill out forms that will let them know what needs to be fixed .the past three months andā€¦Ā See More >
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                  Ladyluv59

                  Resident ā€¢ 2011 - 2017

                  4/3/2017

                  I have lived at the reserve at hillcest for over 3 years so I have a few things to say. 1st please don't believe everything you read. I have been thru several management changes and the ladies in the office have thus far been theā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2015 - 2017

                    4/2/2017

                    For what I've seen these last few months over here at the reserve at Hillcrest. They don't care anything about just want their rent and the side money they collecting from the tows. They told us that are towing because of ā€¦Ā See More >
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                      imansell2003

                      Resident ā€¢ 2016 - 2017

                      3/21/2017

                      The Reserves at Hillcrest to give them a 2 star rating is being kind. I moved in the first of July and the pool was opened during July and August for about 5 days. When asking the head maintenance man when they wouldā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2016 - 2017

                        3/20/2017

                        DONT MOVE HERE !! The apartments are nice yeaa but the management is sucks don't really care about your problems && they enforced a towing service which is stupid because they will find any reason to tow your car and you have to drive allā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2016 - 2017

                          1/27/2017

                          When I first moved in. I was like this is not the same apartment they showed pictures online has white are brown wood and I'm ready to move just because they don't fix anything in my place even when they sayā€¦Ā See More >
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                            Laura Howard

                            Resident ā€¢ 2016

                            5/14/2016

                            My family moved into the Reserve at Hillcrest on 04/18/2016. The model home that they show you is nothing compared to the apartment that they rent to you. They say that they have renovated the apartment homes, that is a BIG time lie. We hadā€¦Ā See More >
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                              anonymous

                              prospective ā€¢ Visited 2015

                              4/21/2015

                              I am a black male, I came to look at a 2 bed room unit with my wife and baby, I have the income to live here and meet all credentials. I asked property mgr., I think her name was Diane, could we pleaseā€¦Ā See More >
                                Manager

                                7/30/2015

                                Reserve at Hillcrest
                                This is a response coming from our corporate office. I am the training director and I am concerned about your experience. I apologize for the delayed response on our part. We check reviews from our office frequently to receive feedback from our residents. I am available at any time. I'd like to know more detail so we can be sure this perception does not happen again. Sincerely, Stacey sciaramella@rampartnersllc.com
                                1.0(1 rating)
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                                anonymous

                                Resident ā€¢ 2011 - 2015

                                3/4/2015

                                I like the new management people. they seem to be more aware of what is going on and the response time for my problems is much better. let hope it continues to improve, has a long way to go.

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                                  anonymous

                                  Resident ā€¢ 2014

                                  9/17/2014

                                  Where should i begin this place is horrible. Roach infested, pest control come out once a month with water down spray that doesn't help. My hot water handle for the shower has been broken since i moved here in March. There is always someone newā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2014

                                    8/30/2014

                                    I do not recommend this place to any one...PLEASE DON'T WASTE YOUR TIME ON THESE CRAPY APT.. FIRST OFF PEOPLE MOVE IN AND OUT EVERYDAY.. AND THEY HAVE ALOT OF VACANT APT. THAT PEOPLE MAKE THERE HANGOUT SPOT....THE FRONT OF THE COMPLEX LOOKS OK BUYā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2014

                                      8/11/2014

                                      Well I would have to disagree! I have been living here for a couple of months and the staff has always been very friendly and helpful towards me. The community is very well kept and the maintenance team has always responded to my needsā€¦Ā See More >
                                        Manager

                                        8/18/2014

                                        Reserve at Hillcrest
                                        Thank you for your review. Your thoughts are important to us. RAM Training Depart
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2013 - 2014

                                        8/11/2014

                                        Staff is made up of all family and are rude and get in your face and response to maintencenc issue is far too long. I was with out my air for several times and always called all they did was fix it temporarily and itā€¦Ā See More >
                                          Manager

                                          8/11/2014

                                          Reserve at Hillcrest
                                          Hello, Our Property Management company takes reviews very seriously. We look at them as an opportunity to make improvements to our properties and our people. We'd like to know more about your situation so we can address it effectively and timely. Please feel free to email me and we can speak directly. If I can't help you, I can refer you to someone who can. Stacey- Director of Training sciaramella@rampartnersllc.com
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                                          sherri kelley

                                          Resident ā€¢ 2013 - 2014

                                          8/7/2014

                                          The new remodeling has injured me several times. I have been to court several times... And the staff is not that polite. Overall the living arrangements are nice for someone who doesn't have issues.ā€¦Ā See More >
                                            Manager

                                            8/8/2014

                                            Reserve at Hillcrest
                                            Hi, This is the Training Department with the Property Management company for The Reserve at Hillcrest. We turn to these review sites in order to hear your voices. We would like to hear more about your concerns and needs. Would you contact me at your earliest convenience so we can discuss your living situation? Stacey sciaramella@rampartnersllc.com 770-437-5232
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014 - 2015

                                            4/8/2015

                                            I love my apartment been living here since Feb of 2014 I transferred from a 2 bedroom to a 3 it's quiet I love new management very hardworking they are now getting laundry site in order and it's very clean never any complaints about themā€¦Ā See More >
                                              Manager

                                              8/8/2014

                                              Reserve at Hillcrest
                                              Hi there! Thank you for your comment. Please stop by and we can discuss what we need to do to meet your needs and be more responsive.
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2012 - 2014

                                              6/30/2014

                                              Don't believe the hype this a terrible place to live over priced and over exaggerated... The new manager is horrible she nasty and rude and all the staff is made up off her family.. The office is never open and no one ever picks upā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2014

                                                6/28/2014

                                                We were in the market for an apartment for a few month and noticed a transformation at Reserve At Hillcrest we decided to stop by and see units and get more information about the prices and application process. we were greeted by the young ladyā€¦Ā See More >

                                                  Features & Amenities

                                                  Parking
                                                  • Uncovered Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Weight Limit: 25lbs
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                  Other
                                                  • Community Center
                                                  • Pool
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā Can you hear your neighbors?

                                                  Frequently Asked

                                                  Based on 35 number of votes by renters, Reserve at Hillcrest is currently rated 2.5 out of 5 stars.
                                                  Reserve at Hillcrest is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Reserve at Hillcrest is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Reserve at Hillcrest is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Reserve at Hillcrest is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Reserve at Hillcrest is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Reserve at Hillcrest is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Dogs Allowed
                                                  Weight Limit: 25lbs
                                                  Cats Allowed
                                                  1 Bed, 1.5 Baths
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  3 Beds, 1.5 Baths
                                                  3 Beds, 2 Baths
                                                  3 Beds, 3 Baths

                                                  Check Availability

                                                  Reserve at Hillcrest

                                                  March 2024

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                                                  Reserve at Hillcrest is an apartment in Spartanburg in zip code 29307. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,212. Nearby cities include Boiling Springs, Wellford, Duncan, Cowpens, and Pacolet.

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