Quail Hollow
2700 Feather Run Trail, West Columbia, SC 29169
803-794-6025  WEBSITE save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.4
2.5
2.45 Parking:
3.0
3.05 Maintenance:
2.3
2.32 Construction:
3.0
3.05 Noise:
2.7
2.68 Grounds:
2.6
2.64 Safety:
2.3
2.32 Office Staff:
< | >

Bad Management and Poor Customer Service

From: -Anonymous-
Date posted: 2/21/2007
Years at this apartment: 2006 - 2007
 
I have lived at Quail Hollow for a little over a year. I have to say that I WOULD NEVER recommend this community to anyone. I have problems with leaky ceilings, toilet stops, neighbors dogs barking at all hours, and total disrespect from office staff. I have submitted several service requests. I do admit that the service department is ok. The office staff has had several turn overs. If fact, there is currently a 3rd property manager in the office currently. The Assistant Manager now is extremely rude. They are always pushing things off acting as if my requests are not important. I am still waiting on a phone call back about pest control. I have left several messages about this and I don't know about you but I can't stand spiders. I have seen 3 in the past month and I vacuum, dust, everything once a week. There are sprays for those critters. If you are thinking about moving here do not be misled by first impressions. At first management will speak nicely but if you ever need anything or question them they are quick to come back with a rude response and then it is downhill from there.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Terminating a Lease: Know Your Rights - Dec 17
   How to Decorate a Living Room for Less Than $250 - Dec 17
   Tips for Saving on Movers and Storage - Dec 17
   Decorate a Living Room Like a Pro Designer - Dec 17
   Using Mirrors to Open Up Your Living Space - Dec 17
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Quail Hollow
          West Columbia apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif