Hawthorne Creekside

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Hawthorne Creekside

3131 Mountain Creek Road, Chattanooga, TN 37415
(418 Reviews)
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Move-In Specials

Limited Time Specials! Now offering in-person tours! For your protection and ours, we ask that you wear a face covering when visiting the leasing office or tou...

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Floor Plans & Pricing

1 Bedroom

Ravenwood

1 Bed, 1 Bath | 930 sq. ft.

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Meadowood

1 Bed, 1 Bath | 540 sq. ft.

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Briarwood

1 Bed, 1 Bath | 710 sq. ft.

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2 Bedrooms

Birch

2 Beds, 2 Baths | 1,240 sq. ft.

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Maple

2 Beds, 2 Baths | 1,100 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Manager’s Review Reply Time

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Hawthorne Creekside Reviews

(376)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1058263

Verified Resident 2021 - 2022

8/24/2022

I have been treated with a lot of respect here. Maintenance has always looked out for me and I really appreciate it. Especially since I don't know anyone moving here from Florida its been nice to know I'm cared about by staff at least

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    Resident 1058252

    Verified Resident 2022

    8/24/2022

    Great park like quiet atmosphere, office staff and maintenance are quick to respond to issues. Leasing process was made easy. Good communication to renters about upcoming events. A key card gated entry would be nice.

      Updated Review

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      Resident 829976

      Verified Resident 2020 - 2022

      8/15/2022

      Only thing negative is how much they keep going up on the rent ? very sad to say we will probably have to move next year ??? staff and communication is always quick, reliable and professional. We love it here .

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        Resident 1052989

        Verified Resident 2018 - 2022

        8/8/2022

        Very clean and maintenance does an excellent job handling any service requests. Management is compassionate and responds quickly. They geniunely care about the tenants. Unlike the last apartment I lived in in Nashville, I felt like I was just a dollar and number. Staff was… See More >
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          Resident 1051946

          Verified Resident 2020 - 2022

          8/5/2022

          Community and people are great. no security problems nobody fighting or screaming great parking and staff and maintenance are always very proffesional. community is quiet and clean and the scenery is the best.

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            Resident 1051228

            Verified Resident 2022

            8/3/2022

            My experience at Hawthorne Creekside has been great so far. The staff are very nice and accommodating. After discovering a leak in the AC unit, maintenance arrived promptly and took care of the issue. I look forward to my time living here.

              Manager

              8/6/2022

              Hawthorne Creekside
              Thank you so much for your kind words and candor. At Hawthorne Creekside, we aim to please and do our best to address and resolve any dilemma that may arise. Thank you for making Hawthorne Creekside the place you call home! -The Team at Hawthorne Creekside
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              Resident 1050450

              Verified Resident 2022

              8/1/2022

              I really enjoyed working with Julie on finding the right apartment. She answered all of my questions beautifully and was so gracious about answering my 1000 calls. I would highly recommend this community to everyone looking for a home.

                Manager

                8/6/2022

                Hawthorne Creekside
                Thank you for sharing your experience. We are so happy to hear that you love Hawthorne Creekside as much as we do! We are glad that you enjoy the community and receive excellent service from our team. We think Julie is pretty great as well! Team at Hawthorne Creekside
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                Resident 1049046

                Verified Resident 2022

                7/27/2022

                We have not been here long, but we have loved it so far! It's very quiet and peaceful, and the staff is wonderful! We love the area! It is close enough to the downtown of Chattanooga, but still has a small-town feel that we love!

                  Manager

                  8/6/2022

                  Hawthorne Creekside
                  We are so glad that you have had a great experience with us and thank you for sharing. We couldn't agree more that Hawthorne Creekside is a great and convenient place to live! We know that you have a choice and we appreciate you choosing to live with us.-The Team at Hawthorne Creekside
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                  Resident 691157

                  Verified Resident 2022

                  7/25/2022

                  There was a Hole in the floor. The patio was dirty. The cup boards were layered in filth from dryer and ceiling. The lighting is not very good. There are break ins in cars. The dumpster is never emptied.

                    Manager

                    8/6/2022

                    Hawthorne Creekside
                    We apologize for your negative experience at our community and would be grateful for the opportunity to improve. As this is an anonymous post, we cannot address the specific issues within your apartment but would like to speak with you about them. Please contact us at hawthornecreeksideapts@hrpliving.com, call our office at (423) 870-1313, or stop by the office any time. We appreciate your feedback and look forward to hearing from you soon. The Team at Hawthorne Creekside
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                    Resident 1048192

                    Verified Resident 2022

                    7/25/2022

                    So far the experience has been good, but we have not lived there long. I like the location to school and work. It is not right in the middle of the downtown city but it close enough it is not an inconvenience. I hope that… See More >
                      Manager

                      8/6/2022

                      Hawthorne Creekside
                      Wonderful, we are delighted to know that you enjoy your home and the location of Hawthorne Creekside! We agree, it is close enough to the city but not so close that you are in the high traffic. We appreciate you choosing to make Hawthorne Creekside your home and hope you continue to do so for many more years to come! - The Team at Hawthorne Creekside

                      Updated Review

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                      Resident 547147

                      Verified Resident 2018 - 2022

                      7/21/2022

                      Overall, generally satisfied with experience. Can occasionally be difficult to speak with a live person in the office, but staff are pretty good about responding to messages. Concerned about increasing rental rates.

                        Manager

                        8/6/2022

                        Hawthorne Creekside
                        Thank you for taking the time to share your experience. We are glad that you have had a positive overall experience. If we could keep the rental rates the same, we would. It is our goal to provide you the best service possible so please feel free to contact us with any service issues you may experience and let us know how we can make your experience better. We know you have a choice in where you live and we appreciate you choosing to call us home. - The Team at Hawthorne Creekside
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                        Resident 1046811

                        Verified Resident 2021 - 2022

                        7/20/2022

                        It has been an okay experience. Issues tend to get fixed quickly. I wish there were better power saving techniques to help with electric bill. We have roaches off and on. Pest control only comes when I make a complaint

                          Manager

                          8/6/2022

                          Hawthorne Creekside
                          Thank you for sharing your experience. We are happy to hear the maintenance team takes care of any issue promptly and pest control is available for you. Looking into power saving techniques is something on our to do list. We hope to initiate some thing like that in the near future. Please let us know if you have any suggestions, we would love to hear them. Thank you for making Hawthorne Creekside a place you call home.The Team at Hawthorne Creekside

                          Updated Review

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                          Resident 981052

                          Verified Resident 2017 - 2022

                          7/15/2022

                          The driveways should be bigger. Other than that, fine. Though having to type at least 200 characters in this feedback box is really stupid. Seriously, what moron came up with this idea. Please change it since some people don't have that… See More >

                            Updated Review

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                            Resident 1011305

                            Verified Resident 2022

                            7/13/2022

                            We love it here and hope to be here for another year or two before we can find a house! Friendly staff and maintenance make us enjoy this place even more! We love all the amenities and food trucks! We can't wait to tell others… See More >
                              Manager

                              7/16/2022

                              Hawthorne Creekside
                              Thank you for your kind words! We strive to provide best in class customer service and nothing makes us happier than knowing our residents are enjoying their experience and our events! Thank you for making Hawthorne Creekside the place you call home, we are thrilled to have you here! -The Hawthorne Creekside Team

                              Updated Review

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                              Resident 922002

                              Verified Resident 2021 - 2022

                              7/12/2022

                              I like the area but the apartments are out dated and the video you see on the internet is not what you get. Maintenance guys are great. Pest control people are not good . Have a pest control problem. I fixed my own problem .… See More >
                                Manager

                                7/16/2022

                                Hawthorne Creekside
                                We value your feedback and greatly appreciate you bringing these issues to our attention. We regret the negative experience that you have suffered and will do our best to ensure that we remedy this issue as quickly as possible. Please feel free to call or stop by our office to discuss any future issues you may experience. – The Team at Hawthorne Creekside
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                                Resident 1042819

                                Verified Resident 2022

                                7/7/2022

                                The office has been wonderful in staying in communication with me and I'm taking care of any issue that arose ina reasonable time. The community has been quiet and calm. The facilities are very well maintained

                                  Manager

                                  7/16/2022

                                  Hawthorne Creekside
                                  We want to sincerely thank you for your kind words! As you know, we strive to provide best in class customer service and nothing makes us happier than knowing our residents feel special and well cared for. Thank you for making Hawthorne Creekside the place you call home, we are thrilled to have you here!Sincerely,The Team at Hawthorne Creekside
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                                  Resident 1041843

                                  Verified Resident 2022

                                  7/4/2022

                                  I recently moved into this complex, and so far have had an amazing experience. The leasing staff has been so kind and helpful with anything and everything I've needed. The community amenities seem fantastic, and the layout is perfect for me.

                                    Manager

                                    7/9/2022

                                    Hawthorne Creekside
                                    Thank you for taking the time to write such a great review!We are pleased to hear how much you love your new home and the community! Please contact us if there is anything you need.-The Team at Hawthorne Creekside
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                                    Resident 1038873

                                    Verified Resident 2022

                                    6/23/2022

                                    Just moved in so i can't say anything about experience of the community but the office staff is quick to help and extremely friendly and personable. They maintain the grounds very well and there is alot of parking available so no need to worry about… See More >
                                      Manager

                                      7/9/2022

                                      Hawthorne Creekside
                                      Thank you so much for your kind review and for taking the time to share with us. We work hard to provide the very best customer service and are pleased to know that it shows. The Team at Hawthorne Creekside
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                                      Resident 1037709

                                      Verified Resident 2022

                                      6/20/2022

                                      The management office has always been great - communicates well and is kind and attentive. I've not had the best luck with maintenance about half of the time, and the apartments are not anything close to luxury like they advertise. I live in a traditional… See More >
                                        Manager

                                        7/9/2022

                                        Hawthorne Creekside
                                        We apologize for your negative experience at our community and would be grateful for the opportunity to improve. As this is an anonymous post, we cannot address the specific issues within your apartment but would like to speak with you about them. Please call our office at (423) 870-1313, or stop by the office any time. We appreciate your feedback and look forward to hearing from you soon. - The Team at Hawthorne Creekside
                                        Review Author Icon

                                        Resident 1035435

                                        Verified Resident 2018 - 2022

                                        6/13/2022

                                        Hawthorn Creekside is a very nice place to live. The staff really cares about your living experience and they always do everything they can to meet your needs. They are kind and very respectful. The grounds are beautifully kept, the health club… See More >
                                          Manager

                                          6/15/2022

                                          Hawthorne Creekside
                                          Thank you so much for sharing your experience. We are happy to know that you love Hawthorne Creekside as much as we do! We are glad that you enjoy the community and receive excellent service from our team. Our top priority is making sure you enjoy calling Hawthorne Creekside your home. -The Team at Hawthorne Creekside

                                          Updated Review

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                                          Resident 826907

                                          Verified Resident 2020 - 2022

                                          6/9/2022

                                          the office people are wonderful. it feels like as close you can get to a community neighborhood in an apartment complex. the maintenance are always fast to answer and efficient, literally the next day. the area is perfect with woods surrounding you, of and the… See More >
                                            Manager

                                            6/10/2022

                                            Hawthorne Creekside
                                            Thank you so much for your kind review. We are so pleased to know that your experience has been pleasant and agree that the scenery is absolutely beautiful! We hope you continue enjoying the pool and appreciate you choosing to call Hawthorne Creekside home!

                                            Updated Review

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                                            Resident 1001405

                                            Verified Resident 2022

                                            6/8/2022

                                            Here is very nice atmosphere and staffs are very kind. Everyone in around my unit are quite and gentle. The apartment is clean even thought it is old. I am lucky and happy living in the Hawthorne Creekside Apartment. Thank you… See More >
                                              Manager

                                              6/10/2022

                                              Hawthorne Creekside
                                              We are thrilled to know that you are happy with your new home and you have some great neighbors, too! We work hard to provide the very best customer service and are pleased to know that it shows. Thanks for the love! – The Team at Hawthorne Creekside
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                                              Resident 1033883

                                              Verified Resident 2022

                                              6/8/2022

                                              It's been good. Hawthorne creek side has some really nice spaces and the management is easily accessible. There's not a lot of natural light in the apartments but there is a lot of outdoor spaces which kind of counter acts that.

                                                Manager

                                                6/10/2022

                                                Hawthorne Creekside
                                                Thank you so much for your amazing review! We are so glad that you have had a great experience with us and appreciate you sharing. If we could give the apartments more natural light, we certainly would. Thanks for the love! -The Team at Hawthorne Creekside
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                                                Resident 1033876

                                                Verified Resident 2022

                                                6/8/2022

                                                Great so far! I have really enjoyed my experience for thus far. The staff, neighborhood, and amenities are great. Maintenance is always quick and efficient. Just went to the gym and was was pleased with the number of options available.

                                                  Manager

                                                  6/10/2022

                                                  Hawthorne Creekside
                                                  We are delighted to know that you enjoy your home and the location and amenities of Hawthorne Creekside! Thank you so much for the excellent review. We appreciate you choosing to make Hawthorne Creekside your home and hope you continue to do so for many more years to come! - The Team at Hawthorne Creekside
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                                                  Resident 1033062

                                                  Verified Resident 2022

                                                  6/6/2022

                                                  So far it has been nothing but great! The office staff is wonderful and extremely nice. My apartment had new carpet installed and they repainted the walls. Any problems I had they were very helpful with all that I needed

                                                    Manager

                                                    6/10/2022

                                                    Hawthorne Creekside
                                                    Thank you so much for taking the time to share your experience. It is our goal to make each transition smooth and to provide our residents with the best service possible. We are pleased to know that we have been successful! Thank you for making Hawthorne Creekside the place that you call home, we look forward to many years together! -The Team at Hawthorne Creekside

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Ample Open Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $11
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                                                    • Dogs Allowed
                                                      Rent: $11. Comments: Hawthorne Creekside is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet privilege fee of $300 and pet rent of $15 per pet, per month. Large breeds welcome! Maximum of 2 pets per home. Breed restrictions apply.
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                                                    Other
                                                    • Accent Walls Available
                                                    • Built-in Bookcases
                                                    • Business Center
                                                    • Carpet
                                                    • Clubhouse
                                                    • Concierge
                                                    • Faux Wood Floors
                                                    • Fitness Agility Equipment
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Premium Fixtures and/or Hardware
                                                    • Premium Lighting Package
                                                    • Renovated
                                                    • Screened Patio
                                                    • Short Term Lease Available
                                                    • Spacious Closet
                                                    • Tennis Court
                                                    • USB Outlets
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Hawthorne Creekside is a beautiful apartment community providing spacious one and two bedroom apartment homes that are situated on a scenic natural wooded setting with stunning landscaping. Our garden-style apartment homes feature wood inspired flooring, private sun rooms, convenient connections for washer and dryer, spectacular views, spacious closets, ceiling fans, cozy wood-burning fireplaces, and so much more.Our community also extends an array of resort-style amenities from our outdoor fire pit lounge with pavilion, 24-hour Cyber Cafe, saltwater swimming pool with complimentary Wi-Fi, 24-hour Health Hub Fitness Center, outdoor Grilling Pavilion with picnic area, lighted tennis court, and complimentary coffee bar, just to name a few. At Hawthorne Creekside, we love your furry friends so much that we added a leash-free Puptown Park complete with agility equipment, for your animals to enjoy! Pets are welcome and adored!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM

                                                    Questions & Answers (1)

                                                    Bradmumm
                                                    Asked on: 02/20/2021
                                                    Q: Should we break a 12 month lease to 10 months because our newly built home is available sooner than we thought - what are the penalty costs?

                                                    Frequently Asked

                                                    Cats Allowed
                                                    Rent: $11
                                                    Dogs Allowed
                                                    Rent: $11
                                                    Comments: Hawthorne Creekside is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet privilege fee of $300 and pet rent of $15 per pet, per month. Large breeds welcome! Maximum of 2 pets per home. Breed restrictions apply.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Limited Time Specials! Now offering in-person tours! For your protection and ours, we ask that you wear a face covering when visiting the leasing office or touring the community.

                                                    Check Availability

                                                    Hawthorne Creekside

                                                    March 2024

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                                                    Hawthorne Creekside is a 540 - 1,240 sq. ft. apartment in Chattanooga in zip code 37415. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Red Bank, East Ridge, Hixson, Rossville, and Lookout Mountain.

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