#20,761 #34 #488

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Marina Pointe

5750 Lake Resort Drive, Chattanooga, TN 37415
(96 Reviews)
$1,168 - $1,937/mo
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Floor Plans & Pricing

1 Bedroom

Constellation

1 Bed, 1 Bath | 771 sq. ft.

$1,168 - $1,675

3 Available Units

See Floor Plan Details

Windward

1 Bed, 1 Bath | 934 sq. ft.

$1,445 - $1,743

2 Available Units

See Floor Plan Details

Nautica

1 Bed, 1 Bath | 660 sq. ft.

$1,319 - $1,656

1 Available Unit

See Floor Plan Details

2 Bedrooms

Oceanis

2 Beds, 2 Baths | 1,192 sq. ft.

$1,426 - $1,937

3 Available Units

See Floor Plan Details

3 Bedrooms

Atlantis

3 Beds, 2 Baths | 1,414 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Marina Pointe Reviews

(96)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2021 - 2023

10/9/2023

COCKROACHES!!!

Lived at this complex with my girlfriend for 2 years in their loft style apartment. Nothing but problems. Cockroaches, cockroaches, and even more cockroaches. First night after we moved in, I was greeted by 10+ cockroaches in the kitchen, as well as one in the… See More >
    Review Author Icon

    anonymous

    Resident 2021 - 2022

    7/27/2022

    Absolutely DO NOT LIVE HERE

    If you want to live somewhere EXTREMELY prejudice, then this is the place for you! I lived here with my fiancé for a year and ALL neighbors treated us poorly. The staff is unresponsive and does not communicate necessary information in a professional nor timely… See More >
      Review Author Icon

      EDabrow55

      Resident 2019

      9/24/2019

      I moved into Marina Pointe about 6 months ago and everything has been wonderful! I read some negative reviews, so I held off on leaving one so I could see if any of the previous complaints rang true. Fortunately, that has not at all been… See More >
        Manager

        9/25/2019

        Marina Pointe
        Thank you for taking the time to leave us such a wonderful review! We are so happy to have you as one of our valued residents. We appreciate you choosing Marina Pointe as your home. If there is anything we can do for you in the future, please do not hesitate to let us know.
        Review Author Icon

        MaggiesMama

        Resident 2017 - 2019

        9/10/2019

        The community and the area in general has greatly improved over the last few years. When I first came here, I felt like I was in the boonies because it seems so quiet and secluded. To be able to have that feeling while also being… See More >
          Manager

          9/12/2019

          Marina Pointe
          Thank you for your kind words and this wonderful review! Your satisfaction is our top priority and we are thrilled with your 5 star rating. If there is anything we can do for you in the future, please do not hesitate to reach out.
          Review Author Icon

          wendell.clarkson

          Resident 2019

          8/15/2019

          Relocated from the Memphis area for my job and couldn't be happier with this apartment complex. The online application process was simple and convenient and I was able to get an approval the very same day. The office staff has been wonderful to work with.… See More >
            Manager

            8/15/2019

            Marina Pointe
            Wendell, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
            Review Author Icon

            anonymous

            Resident 2019

            8/13/2019

            I love this community and would highly recommend anyone looking for a nice clean place to live to stop in and check it out! Maintenance is top notch and very professional. The office personnel are very friendly and always happy to assist with any questions… See More >
              Manager

              8/15/2019

              Marina Pointe
              Thank you for the amazing 5-star review! We are so happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
              Review Author Icon

              anonymous

              Resident 2019

              7/31/2019

              My wife and I were nervous about moving into an apartment while our new home was being built. After touring Marina Pointe all doubts faded away. From the moment we walked into the leasing center, we were greeted with warm, friendly smiles. We fell in… See More >
                Manager

                8/1/2019

                Marina Pointe
                Thank you so much for your positive comments about our community! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Marina Pointe!
                Review Author Icon

                Remi Alexander

                Resident 2019

                7/28/2019

                I have visited several properties in the Chattanooga area before deciding on Marina Pointe. I moved in April 1, and the staff has been helpful throughout this entire experience. Everyone in the leasing office is so warm, welcoming and courteous, which made my decision so… See More >
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                  anonymous

                  Resident 2019

                  6/30/2019

                  Parking is awful, sometimes you have to park really far away from your building, walking 5-7min in the dark to your place is definitely not ideal especially because the walkways are not well lit. Cell phone reception is not good or absent for verizon and… See More >
                    Review Author Icon

                    anonymous

                    Resident 2017 - 2019

                    6/17/2019

                    I recently had to move away from Chattanooga for a job transfer. I usually don't complete any sort of survey. However, I wanted to send a big thanks to the whole team at Marina Pointe for their professionalism during my two years there. I was… See More >
                      Manager

                      6/28/2019

                      Marina Pointe
                      WOW! It sure makes for a fantastic day to read your kind words. We will definitely miss you at our community but are hopeful to see you again if you ever come back to Chattanooga! Best of luck in Nashville!
                      Review Author Icon

                      anonymous

                      Resident 2019

                      5/29/2019

                      I have lived at Marina Pointe for the better part of a year and so far my experience has been nothing but exceptional! First off, the location is fantastic. I'm close to everything I could ever need. Plus, it's great because traffic to get in… See More >
                        Manager

                        6/28/2019

                        Marina Pointe
                        We greatly appreciate you taking the time to share your experiences and five-star recommendation of Marina Pointe. It is our intent to meet and surpass expectations for our residents, and it seems as though we have been able to do so with you. It's gratifying to hear that our staff has created a friendly and helpful environment and we look forward to continuing this trend with everyone here. Thank you again, and we look forward to continuing having you as a valued resident!
                        Review Author Icon

                        anonymous

                        Resident 2018

                        12/26/2018

                        COCKROACHES everywhere. Adult and baby cockroaches everywhere. I had adult cockroaches on my ceiling and in my bed. Literally everywhere. Then one of the cockroaches laid an egg in a whole between my shower and wall and they hatched and about 20-25 babies came running… See More >
                          Manager

                          1/2/2019

                          Marina Pointe
                          Rebecca, we're saddened to learn that you ultimately did not enjoy your time here as we strive to provide high quality living experiences for all our residents. We've noticed that you are not currently a part of our community but would still like the opportunity to address your concerns. Regarding our pest treatment services, we provide weekly pest control each time we received a complaint and had maintenance perform a check to determine if there may be an issue. Lookout Pest Control also performed a thorough inspection on two separate occasions where they found no evidence of an infestation. When you phoned-in a complaint to the health inspector, we compiled a complete service request history of the apartment to determine if there may have been an issue prior to you moving in -- there was not. After receiving this information, the case was closed with no inspection warranted from the City. We also performed a complete perimeter treatment on every building on the property through Lookout Pest Control as well as conducted tree trimming throughout the community alleviating limbs and branches from touching the buildings. That being said, we apologize for any inconveniences and discomfort you encountered during your stay. Although we've since come to a resolution regarding your early move-out, we would still welcome the opportunity to address your feedback in person if you have any additional questions or comments. Moving forward, we'll continue working hard to provide all our community members with excellent living experiences and wish you the best in your future endeavors.
                          Review Author Icon

                          anonymous

                          Resident 2018

                          11/23/2018

                          We had bug issues from the day we moved in. We put in maintenance requests every month since we moved in and every time we were told that there was not an issue. I found two cockroaches in my bed on two different occasions. We… See More >
                            Manager

                            11/28/2018

                            Marina Pointe
                            We're sorry to hear that your time in our community left more to be desired. When you reported the presence of pests, we investigated the matter and we did everything we could to assist you. We take all concerns seriously, so we apologize that you were not satisfied with the way this situation was handled. If you have any other pending concerns regarding your time in our community, please give us a call so that we may discuss them in further detail.
                            Review Author Icon

                            anonymous

                            Resident 2018

                            7/21/2018

                            I have lived in Marina Pointe since 2003, and I have watched this property decline in more ways than one...they do not keep the grounds in great condition. There is a bug problem in the apartments and the bugs look like cockroaches although, we have… See More >
                              Manager

                              7/23/2018

                              Marina Pointe
                              We're saddened to see that your recent experiences have led you to hold such a negative opinion of our team. Our team works with our residents to ensure that our pest control services have effectively addressed the problem, so please contact our team if you still have an ongoing issue. Providing excellent customer service is of the utmost importance to us. We hope to chat with you in person soon so we can ensure we've thoroughly addressed each of your concerns, and we hope to work with you towards improving the quality of your time here. Thank you.
                              Review Author Icon

                              anonymous

                              Resident 2017 - 2018

                              5/31/2018

                              The apartment complex is okay at best. Location is great and community is quiet. However, the grounds has dog poop in many locations from residents that don't clean up after their animals. Other residents and myself have had bug/roach issues. The utility billing is sketchy… See More >
                                Manager

                                6/7/2018

                                Marina Pointe
                                We're sorry that you've been dissatisfied with aspects of our community. We require our residents to pick up their dog's dropping and if you are aware of which unit is in violation of this then please notify us. Additionally, we have pest control services available to our residents so we ask that if you're in need of this service to notify our team. We would like to invite you to our office so that we may address all of our questions and concerns. Our team looks forward to improving your residency.
                                Review Author Icon

                                Ginger Cunningham

                                Resident 2018

                                2/22/2018

                                This has been the BEST leasing experience I have ever had. The staff is there for whatever I need and always very friendly. My application process was very easy thanks to the ladies in the office, and my apartment looked like it had never been… See More >
                                  Manager

                                  2/23/2018

                                  Marina Pointe
                                  Ginger, thank you for helping make our day with your kind words about our wonderful community and team. We're happy that you found our application process to be simple and stress-free. Stop by our office if you ever need our assistance.
                                  Review Author Icon

                                  Gl2011

                                  Resident 2018

                                  2/23/2018

                                  ANYONE LOOKING TO MOVE, AVOID THIS PLACE!! They are complete weasels and will attempt to collect money from you for any reason they see fit... such as moving out **on the day your lease ends.** Not to mention management is awful.

                                    Manager

                                    2/22/2018

                                    Marina Pointe
                                    Thank you for being part of our community for six years. Our team truly appreciates your kind words about our community, and it is unfortunate that your experience was not completely positive. We can assure you that our team strives to provide our residents with exceptional customer service. If you have any questions regarding a deposit, please give us a call or stop by our office as we have your account history and lease on file and would be happy to review it together.
                                    Review Author Icon

                                    VirginiaR

                                    Resident 2017 - 2018

                                    2/8/2018

                                    After looking at several apartments around the area, I decided on Marina Pointe and am glad that I did. Great staff - maintenance is quick and reliable and the office staff really strives to please everyone. Prices are not outrageous and the property sits in… See More >
                                      Manager

                                      2/12/2018

                                      Marina Pointe
                                      Wow, thank you for taking time out of your day to provide us with this positive feedback of Marina Pointe! It truly makes our day to learn that your time in our community has been wonderful. Feel free to give us a call if we can be of any assistance.
                                      Review Author Icon

                                      anonymous

                                      Resident 2017

                                      11/29/2017

                                      Marina Pointe is in a great location, convenient to Hixson, Downtown and the Hamilton Place area! The property sits back off the road so you don't hear a lot of highway traffic that you do in some other areas of town. The staff is super… See More >
                                        Manager

                                        12/1/2017

                                        Marina Pointe
                                        Thank you for taking the time to write us an amazing review of Marina Pointe. We're extremely happy to learn that you're enjoying our convenient location. It's our goal to provide our residents with timely and efficient maintenance repair, so we're glad that has been the case with you. Give us a call if you ever need our help. Thank you again for the kind words!
                                        Review Author Icon

                                        nursekarr

                                        Resident 2017

                                        10/17/2017

                                        I was looking for an apt really quick. They were able to place me in an apt within 1 day. The community is clean and quiet. I Love my apt. I would totally recommend these apt. The valet garbage pick up is so awesome. My… See More >
                                          Manager

                                          10/24/2017

                                          Marina Pointe
                                          This is awesome to hear! We're so happy you're enjoying our community and your apartment home - thank you for granting Marina Pointe such a wonderful rating! Our maintenance team always aims to provide exceptional customer service and we're thrilled to see you agree. If you have any additional feedback, questions, concerns, or suggestions for our community, feel free to reach out at any time! Thanks again!
                                          Review Author Icon

                                          Tanner Dillard

                                          Resident 2017

                                          9/28/2017

                                          Marina Pointe is in a great location. Close to downtown, Hamilton place, UTC, and pretty much anywhere you want to eat. The apartments are nice, and I like that there is only carpet in the bedrooms. Very friendly staff and employees. I am a student… See More >
                                            Manager

                                            10/2/2017

                                            Marina Pointe
                                            Thank you, Tanner! Our team is happy to hear you're loving the Marina Pointe community and its surrounding environment. If you ever have questions or need help from our management team, feel free to visit the office at any time - thanks again!
                                            Review Author Icon

                                            adamwendellfeltman@gmail.com

                                            Resident 2013 - 2017

                                            9/7/2017

                                            Love this place! After shopping around for apartments, I found you can't get a better value. These apartments are very spacious and luxurious. The resort style swimming pool is the nicest in the Chattanooga area, and I really enjoy how helpful the staff is to… See More >
                                              Manager

                                              9/8/2017

                                              Marina Pointe
                                              Thank you, Adam! We're so happy to hear you love your home and our apartment community. Our team is thrilled to know you're having a 5-star experience at Marina Pointe - thanks again!
                                              Review Author Icon

                                              Tracy Jernigan

                                              Resident 2017

                                              8/24/2017

                                              The Marina Pointe apartments are clean and well designed. Great floor plans, and quiet. We can't hear outside noises from inside our apartment. The grounds are kept clean, and the amenities are more than adequate.… See More >
                                                Manager

                                                8/25/2017

                                                Marina Pointe
                                                Thank you, Tracy! It makes our day to know we've created a 5-star experience for you and our other residents living in the Marina Pointe community! Both our management and maintenance teams strive to provide exceptional customer service and a wonderful environment - we're thrilled this has been the impression you received. Thanks again!
                                                Review Author Icon

                                                mandydianne

                                                Resident 2017

                                                7/14/2017

                                                Staff made it very easy to move here from out of state. They were very helpful and responsive. We have been impressed with the community and do not have any complaints after our first month here.

                                                  Manager

                                                  7/18/2017

                                                  Marina Pointe
                                                  Thanks for the awesome 4-star review - we're so happy you've enjoyed our community, Mandy! Our team loves getting feedback from residents and we appreciate you taking the time to share your kind words. Have a wonderful day!
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2016 - 2017

                                                  6/1/2017

                                                  Love living here. Great neighborhood location- especially love being less than a few minutes from greenway farms park. We take our dog there almost everyday but they days we don't, he enjoys the dog friendly property at marina pointe. The grounds are beautiful and well… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • Accessible Features
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • Black Appliances
                                                    • Carpet
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • DishWasher
                                                    • Dog Park
                                                    • Electric Range
                                                    • Fireplace
                                                    • Grilling Area
                                                    • High-Speed Internet
                                                    • In-sink Kitchen Disposal
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Patio
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Premium Countertops
                                                    • Refrigerator
                                                    • Short Term Lease Available
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Valet Trash Service
                                                    • Vanity with Double Sinks
                                                    • Vinyl Flooring
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                                                    Leasing

                                                    Marina Pointe is the apartment you ve been looking for in Chattanooga, TN. With comfortable one-, two-, and three-bedroom homes complete with private patios, walk-in closets, and vinyl floors, you re guaranteed to find a place to live with a lifestyle to love. What s more, as a member of the community you ll also have access to our fitness center, swimming pool, and garage parking. Find a home at Marina Pointe, where living more is the new standard.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    BH Management Services, Inc.

                                                    D+
                                                    D+
                                                    Communities
                                                    241

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 96 number of votes by renters, Marina Pointe is currently rated 3.6 out of 5 stars.
                                                    Marina Pointe is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Marina Pointe is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Marina Pointe is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Marina Pointe is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Marina Pointe is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Marina Pointe is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    BH Management Services, Inc.
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Marina Pointe

                                                    March 2024

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                                                    Marina Pointe is a 660 - 1,414 sq. ft. apartment in Chattanooga in zip code 37415. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,168 - $1,937. Nearby cities include Red Bank, East Ridge, Hixson, Rossville, and Lookout Mountain.

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