I have lived at Waterford Place for 13 years. The management has been excellent about maintenance problems. They are good about keeping packages. However, they are becoming too corporate and impersonal. There needs to be someone in the office at all times during business hours to answer questions. The answering service is a useless expense. Also,in a complex this large, there should be someone in the office until at least 8 p.m. and Sundays. They are a bit slow to get rid of chronic noisemakers(mostly boom cars and stereos) and also they need to hire landscapers who work during the week so that tenants can have peaceful weekends. If a tenant is late with rent, they place a rather insulting note on a door(taking 5-10 minutes) rather than call they tenant with a friendly reminder(30 seconds). You would think that the big boys at corporate pulling the strings would see this, but apparently they are content to let Waterford slide as a cash cow.

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