This afternoon I went to do my laundry and found the water was off after I put my money and detergent in the washer. I went to alert the staff who informed me flyers were placed on the doors... I literally am here 24 hours a day because my office is also my apartment and did not receive a flyer. I then was informed my money would not be returned and it was my fault I didn't get the information. -----, -----, or ----- would have made an attempt to find out why I didn't get this info... but not Alara's new crew. What happened to the Professional Staff we had, who would solve any problem and say hello when they pass you'

User Responses
From: anotheryear	Date: 09/02/2006
I'm not sure what happened with this person but I did recieve a note that all the water would be turned off because of some repairs. In fact I think my letter was put on my door about 4 days before the turn off. Maybe they are foriegn like alot of the population is. Learn to read english if you want to live in America

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