ALARA Farms
AVERAGE RATING
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Best place in Franklin & Brentwood
From: kruzn1Date posted: 11/23/2002
Years at this apartment: 1999 - 2002
We have lived here 3 years now and we love it. When we applied for the apts., the manager of Alara could not get in contact with the other complex where we lived to get a recommendation. They would not return her calls. She understood how frustrated we were with them and gave us the approval. All of the staff (present and past)have worked with us on things that we needed. When we signed the last lease with the new company, we did have an increase, but what complex does not. The increases have been less than the last complex. Also, when we asked for them to change the carpet they did. The maintenance crew is terrific and go beyond what you ask them. We have had to call them out at night and on weekends and have had not problem. If residents have had problems with dog poop, it is because of the owners and not the management, because they have provided stations all over the complex so that when the dog goes they have bags to put it in and a trash can to throw it in right there. Although there has been a problem with parking, I have observed that even when we are warned by the management not to park where we are not supposed to, they still do and that is when they get a sticker warning. We have had an occasion to have to use the 911 service and they came quickly and right to the place. If the cars were parked where they were not supposed to, then the emergency vehicle could not have gotten by.It is a gated community just like all others in the area and has been a relatively safe place to live. (Nothing is completely safe anymore) The grounds are kept immaculate. The landscapers keep this place looking beautiful every season. When the new company bought this property, they repaved the parking lot, repainted the buildings, & cleaned the walking areas. I know people who have lived here since they built and some that have stayed a small time. That is the way of apartment complexes. Yes there can be people who live here that are not as friendly, but the majority have been friendly. (If you owned a house, you would have the same problem and would be stuck unless you sell your house.) Security reacts very quickly if there is a problem and they are real police. Some people do not like to follow the rules (or they don't care to read them)so when something goes wrong they blame the establishment. I would recommend this place at anytime over anything I have visited in this area.
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