Alara Brook Apartments formerly Crowne Brook
100 Gillespie Drive, Franklin, TN 37067
615-771-5600  WEBSITE save favorite
AVERAGE RATING
recommended by:
64%

overall rating:
3.8
3.4
3.38 Parking:
3.8
3.77 Maintenance:
3.7
3.69 Construction:
3.7
3.65 Noise:
4.1
4.08 Grounds:
4.0
4.0 Safety:
3.8
3.77 Office Staff:
< | >

Worst Apartment I have ever lived in

From: -Anonymous-
Date posted: 4/4/2007
Years at this apartment: 2006 - 2007
 
After living in this complex for almost a year I have to say that this is the worst apartment complex I have ever lived in. I had to ask for a copy of my lease; there were numerous stains on our carpet prior to moving in (we were told the would fix it but I gave up complaining about after 3 months). It's clear to me that the staff has no idea what is going on. I am just shocked at how bad their customer service is. This is a gated community and the gates are never closed. What the heck am I paying for then'

Overall this apartment is definitely not worth the amount of money that I'm paying for it. I wish I could move but I guess I'll have to wait till my lease is up!

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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