River Oaks
1000 Champions Circle, Franklin, TN 37064
615-794-9449  save favorite
AVERAGE RATING
recommended by:
65%

overall rating:
3.7
3.6
3.64 Parking:
3.5
3.47 Maintenance:
3.6
3.64 Construction:
3.8
3.81 Noise:
3.7
3.69 Grounds:
4.0
4.0 Safety:
3.6
3.56 Office Staff:
< | >

the charm is gone

From: -Anonymous-
Date posted: 6/15/2004
Years at this apartment: 2000 - 2004
 
When my family moved in about 4 years ago it was terrific. We loved it up until recently. Ram bought the property and they fired the majority of the staff. The maintenance men that the tenants were very fond of are gone. The office staff are all corporate snobs and they could care less about you. You are just an apartment number to them. They love to talk about you behind your back to other staff members and even tenants.The landscaping is awful, it used to be kept nice but now the grass has to come to an adults knees before they get it cut. There are bugs everywhere, maintenance is slow and unresponsive. They stopped the monthly resident breakfasts and there are no more parties for the residents. They took the bench away from te kids to sit on while they wait for the bus and they also took the snacks away that the kids woyld come in and get after school. These little things are what drew us to these apartments and for over a 1000 dollars a month we deserve more. We used to be treated like humans and there was NEVER any hesitation to go to the office if you had a problem but now you are treated like you are not good enough to live here. gkZ41df9CgXQPfm8K2A7

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
3 of 5
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