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MAA Cool Springs

1001 Midwood Street, Franklin, TN 37067
(559 Reviews)
$1,458 - $5,563/mo
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Floor Plans & Pricing

1 Bedroom

Belcourt

1 Bed, 1 Bath | 873 - 899 sq. ft.

$1,533 - $3,583

11 Available Units

See Floor Plan Details

Carnegie

1 Bed, 1 Bath | 907 sq. ft.

$1,458 - $3,348

2 Available Units

See Floor Plan Details

Bowery

1 Bed, 1 Bath | 775 sq. ft.

$1,603 - $2,793

1 Available Unit

See Floor Plan Details

2 Bedrooms

Fillmore

2 Beds, 2 Baths | 1,079 - 1,097 sq. ft.

$1,848 - $3,988

12 Available Units

See Floor Plan Details

Ryman

2 Beds, 2 Baths | 1,188 sq. ft.

$1,908 - $3,988

4 Available Units

See Floor Plan Details

Largo

2 Beds, 2 Baths | 1,182 sq. ft.

$1,998 - $3,678

1 Available Unit

See Floor Plan Details

3 Bedrooms

Troubadour

3 Beds, 2 Baths | 1,399 sq. ft.

$2,253 - $5,563

5 Available Units

See Floor Plan Details

Tivoli

3 Beds, 2 Baths | 1,368 - 1,401 sq. ft.

$2,328 - $5,198

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.7

Safety

4.4

Office Staff

4.7

Maintenance

4.5

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

34

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.12 days

View Community Timeline
View Community Timeline

MAA Cool Springs Reviews

(471)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1172694

Verified Resident 2023 - 2024

3/25/2024

I love living here. I have noisy neighbors though. And someone is always smoking pot, ALWAYS! This must stop! Other than those 2 things, this is a great place. I have lived here 3 years and 1 month. I plan to stay another year.

    Manager

    3/27/2024

    MAA Cool Springs
    Hi, we appreciate your feedback, and we would like to address the situation you have described. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Cool Springs ResidentCare@maac.com
    Review Author Icon

    Resident 1233344

    Verified Resident 2019 - 2024

    3/9/2024

    Overall it's been good. Neighbors. Maintenance. Location. Layout and price. Front office has been a problem occasionally. I love the location and design of my space and most residents agree. Services like pool and gym are great. Grounds look great except snow removal was absent.

    Manager

    3/11/2024

    MAA Cool Springs
    Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
    Review Author Icon

    Resident 1231925

    Verified Resident 2023 - 2024

    3/4/2024

    During the SNOW season, many people fall and are cleaned up by the tenants/ Themself.?There was no support from the maintenance team. Why is it not possible to add salt in advance? I also slipped and fell in front of the leasing center. If you… See More >
      Manager

      3/7/2024

      MAA Cool Springs
      Hello, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.

      Updated Review

      Review Author Icon

      Resident 1156201

      Verified Resident 2023 - 2024

      1/29/2024

      Good location. Friendly staff. Large dogs allowed. Residents well behaved. Apartment is small and expensive and walls are thin. Kitchen cabinets are minimal. Blinds are terrible. Trash should not be by the pool.

        Manager

        1/30/2024

        MAA Cool Springs
        Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Cool Springs
        Review Author Icon

        Resident 1216094

        Verified Resident 2021 - 2024

        1/10/2024

        Me he sentido y estoy tranquila en la comunidad, el personal de la oficina junto al de mantenimiento son muy amables y eficientes, buena limpieza y sus alrededores son acogedores; Estamos satisfechos.

        Manager

        1/12/2024

        MAA Cool Springs
        Hola, nos alegra que haya encontrado que nuestro personal le brindó tanto apoyo durante su experiencia aquí en MAA Cool Springs. Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

        Updated Review

        Review Author Icon

        Resident 1143997

        Verified Resident 2023 - 2024

        1/8/2024

        - Beautiful facility - Professional, and nice management - exceptional maintenance - spacious apartments - gym facility 24 hours - many wall outlets - convenience to shopping and local stores - parking in front and back of building - washer and dryer

          Manager

          1/10/2024

          MAA Cool Springs
          Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Cool Springs! Please don't hesitate to reach out if there's anything additional we can do for you.
          Review Author Icon

          Resident 1212703

          Verified ProspectVisited 2023

          12/29/2023

          Community is pretty appealing and apartments are worth the price. Location is fine as well but leasing associates seems quite incompetent. They lack professionalism and seem to throw us with undesirable surprises. Leasing manager was good but when she went on Holiday (during our move… See More >
            Manager

            1/1/2024

            MAA Cool Springs
            Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
            Review Author Icon

            Resident 1211302

            Verified Resident 2019 - 2023

            12/24/2023

            I continue to renew my lease every year. The complex is well maintained and the staff is very responsive to all requests. The amenities are great - pool, fitness area, dog parks, walking trail, car wash, etc.

              Manager

              12/25/2023

              MAA Cool Springs
              Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

              Updated Review

              Review Author Icon

              Resident 539147

              Verified Resident 2019 - 2023

              12/19/2023

              This is an above-average residential community with many professional and retired residents. I have found management and maintenance response to be stellar -- above-average. The grounds are beautiful and regularly maintained.

                Manager

                12/21/2023

                MAA Cool Springs
                Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                Updated Review

                Review Author Icon

                Resident 451996

                Verified Resident 2018 - 2023

                12/5/2023

                The community is a lovely peaceful place. The residents are generally friendly. The amenities are adequate and well maintained. The staff are marvelous: professional, friendly and responsive. I have enjoyed my years here.

                  Manager

                  12/7/2023

                  MAA Cool Springs
                  Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

                  Updated Review

                  Review Author Icon

                  Resident 1189043

                  Verified Resident 2023

                  10/16/2023

                  Can't get any better than MAA COOLSPRINGS. Has everything you could need to be comfortable. Safe, quiet, clean,greT maintenance, great staff, friendly neighbors and centrally located. 1 to 2 minutes to just about everything and short drive to Franklin and Airport/Nashville. … See More >
                    Manager

                    10/18/2023

                    MAA Cool Springs
                    Hello, we're happy you found our staff to be so supportive during your experience here at MAA Cool Springs. If you have any further questions, please give us a call. We're always happy to help!
                    Review Author Icon

                    Resident 1186989

                    Verified Resident 2023

                    10/5/2023

                    I had good communication and good treatment during move-in. Thank you very much for your contribution to my moving-in. I am first time to live in America so I am not used to any set-up. It was very helpful for me.

                      Manager

                      10/6/2023

                      MAA Cool Springs
                      Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                      Review Author Icon

                      Resident 1183845

                      Verified Resident 2023

                      9/25/2023

                      I've lived in the complex for 3 and a half years and have been overall very happy. The apartments are very nice and the community area is great and kid friendly. Although I am disappointed that the hot tub was removed.

                        Manager

                        9/26/2023

                        MAA Cool Springs
                        Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                        Review Author Icon

                        Resident 1180355

                        Verified ProspectVisited 2023

                        9/13/2023

                        It was a good experience. I enjoyed the self-guided tour of the model in building 5 which has the Belcourt floor plan. I loved that layout, specifically, the stand alone island. If you have any units facing the courtyard with the Belcourt layout and the… See More >
                          Manager

                          9/16/2023

                          MAA Cool Springs
                          Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                          Review Author Icon

                          Resident 1178820

                          Verified Resident 2022 - 2023

                          9/9/2023

                          MAA Cool Springs & Brittany have been excellent!!! Helpful, friendly, rapid response!! Have had only positive interactions with staff and maintenance. Neighbors are friendly and grounds are well maintained and lit.

                            Manager

                            9/11/2023

                            MAA Cool Springs
                            Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                            Review Author Icon

                            Resident 1176232

                            Verified Resident 2022 - 2023

                            9/2/2023

                            The residents are friendly and the clubhouse staff is very helpful. On the other hand, it is a shame that the Jacuzzi in the common space is gone, and I hope it will be restored in the future. Thank you for all your help.

                              Manager

                              9/5/2023

                              MAA Cool Springs
                              Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
                              Review Author Icon

                              Resident 1174839

                              Verified Resident 2023

                              8/28/2023

                              Property is clean. The hall in the apartment complex should be checked/cleaned. There's dog poop that owners don't pick up in the hall. We like how quiet it is and overall, people are nice, at least cordial. Facilities are nice as well and the apartment… See More >
                                Manager

                                9/1/2023

                                MAA Cool Springs
                                Hi, thank you again for taking the time to let us know how we did. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                Review Author Icon

                                Resident 1171257

                                Verified Resident 2023

                                8/17/2023

                                Very good services. There no words express...simply say wow Very good services. There no words express...simply say wow Very good services. There no words express...simply say wowVery good services. There no words express...simply say wow

                                  Manager

                                  8/21/2023

                                  MAA Cool Springs
                                  Hi, thank you so much for your positive comments about MAA Cool Springs! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                  Review Author Icon

                                  Resident 1170690

                                  Verified Resident 2023

                                  8/15/2023

                                  I love MAA Cool Springs. It's location is outstanding being right off Carothers Parkway in north Franklin. Close to so many businesses, shops and restaurants. Much newer than many other apartment communities that I looked at. I found a 5 star… See More >
                                    Manager

                                    8/19/2023

                                    MAA Cool Springs
                                    Hi, thank you so much for your positive comments about MAA Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                    Review Author Icon

                                    Resident 1168558

                                    Verified Resident 2023

                                    8/9/2023

                                    The community is good, the apartment was mentioned to be renovated but the porch is not clean, there is a bee hive, there is leakage in Kitchen sink and shower is not functioning properly in 2nd bathroom. The walkway to the apartment is not clean… See More >
                                      Manager

                                      8/11/2023

                                      MAA Cool Springs
                                      Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
                                      Review Author Icon

                                      Resident 1167865

                                      Verified Resident 2019 - 2023

                                      8/8/2023

                                      Well maintained property with quick properly executed maintenance response. May need to consider more speed bumps due to traffic in the complex. Can be an issue for pedestrians and people walking their dogs.

                                        Manager

                                        8/11/2023

                                        MAA Cool Springs
                                        Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

                                        Updated Review

                                        Review Author Icon

                                        Resident 1163210

                                        Verified Resident 2023

                                        8/7/2023

                                        Nice and prompt reponse Good community with nice parking area Good smart home system Nice and prompt reponse Good community with nice parking area Good smart home system Nice and prompt reponse Good community with nice parking area Good smart home system

                                          Manager

                                          8/10/2023

                                          MAA Cool Springs
                                          Hi, thank you so much for your positive comments about MAA Cool Springs! We hope to see you soon!
                                          Review Author Icon

                                          Resident 1163203

                                          Verified Resident 2022 - 2023

                                          7/25/2023

                                          We moved from Orlando, FL to MAA Cool Springs in Dec 2022. Right from application submission, the team here has kept us in the loop about our apartment readiness and the move-in date from out of state. We also were living in a MAA community… See More >
                                            Manager

                                            7/27/2023

                                            MAA Cool Springs
                                            Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                            Updated Review

                                            Review Author Icon

                                            Resident 1029516

                                            Verified Resident 2022 - 2023

                                            7/25/2023

                                            I really like the community. The first apparment was excellent for our needs in second floor. We asked for a first floor appartment and we recently moved but this is smaller than previous one, which I was not noticed until we get the appartment. Nevertheless,… See More >
                                              Manager

                                              7/26/2023

                                              MAA Cool Springs
                                              Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
                                              Review Author Icon

                                              Resident 1160637

                                              Verified Resident 2023

                                              7/17/2023

                                              Alyson was very kind and patient with my husband and I as we went through the process of applying, being accepted and moving into our new home!! She took the time to answer all of our questions and helped with everything we needed!! We Love… See More >
                                                Manager

                                                7/20/2023

                                                MAA Cool Springs
                                                Hi, we're happy you found our staff to be so supportive during your experience here at MAA Cool Springs. Please don't hesitate to reach out to us if there's anything more we can do!

                                                Features & Amenities

                                                Pets
                                                • Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Less Info
                                                  More Info
                                                • Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Less Info
                                                  More Info
                                                Other
                                                • Additional Storage
                                                • BBQ and Picnic Area
                                                • BBQ and Picnic Areas
                                                • Business Center
                                                • Car Wash Center
                                                • Clubhouse
                                                • Coffee Bar
                                                • Community Room with Wi-Fi
                                                • Convenient Location
                                                • Courtyard
                                                • Dog Park
                                                • Fitness Center
                                                • Monthly Resident Events
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Pet Friendly Community with No Breed Restrictions
                                                • Playground
                                                • Pool
                                                • Recycling Program
                                                • Resident Lounge
                                                • Storage Space
                                                • Walking and Biking Trails
                                                • WiFi in Common Areas
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                                                Leasing

                                                TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Cool Springs in Franklin, TN. This community is a Green Certified Site, featuring stunning one-, two-, and three-bedroom Craftsman-style homes. Beautiful interiors include designer finishes like granite surfaces, hardwood floors, and stainless steel appliances. Make new friends around one of our six grilling stations, each with picnic-style seating. The clubhouse features a chef's demo kitchen, and the pool area includes gas fireplaces. We also offer MAA Smart Homes as an amenity at MAA Cool Springs. With remote access, 24/7 customer care, self-monitored security, and smart notifications, you can get real-time information about your new home. Our community is located right off I-65 and convenient to Cool Springs Galleria with abundant shopping and dining options.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                MAA

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                                                Communities
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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 12/01/2018
                                                Q: Is electricity and heat included in the rental fee and is there a lease for 2 yrs available ?

                                                Frequently Asked

                                                Based on 559 number of votes by renters, MAA Cool Springs is currently rated 4.4 out of 5 stars.
                                                MAA Cool Springs is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                MAA Cool Springs is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                MAA Cool Springs is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                MAA Cool Springs is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                MAA Cool Springs is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                MAA Cool Springs is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 2.12 days to their community reviews in the past year.
                                                MAA
                                                Cats Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                Dogs Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

                                                March 2024

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                                                MAA Cool Springs is a 775 - 1,401 sq. ft. apartment in Franklin in zip code 37067. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,458 - $5,563. Nearby cities include Franklin, sunnyide, Thompson's Station, Brentwood, and Thompson's Station.

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