Cherry Creek
1100 Crystal Spring Lane, Hermitage, TN 37076
615-871-0220  WEBSITE save favorite
AVERAGE RATING
recommended by:
29%

overall rating:
3.1
3.4
3.43 Parking:
2.8
2.8 Maintenance:
3.1
3.07 Construction:
3.3
3.27 Noise:
3.4
3.41 Grounds:
3.2
3.2 Safety:
2.4
2.39 Office Staff:
< | >

Unhelpful and Insensitive During Tough Economic Times

From: -Anonymous-
Date posted: 10/12/2009
Years at this apartment: 2003 - 2009
 
This place use to be a place to be until it changed hands moved in 2007. When a certain favorite apparently left or was let go, customer service took a direct hit. The present office staff is very hard to deal with and can be negative. They seem to have problems smiling. If you have financial problems, they are not eager to work with you during tough economic times and rather see you living on the streets. Therefore, they are deemed as ECONOMICALLY INSENSITIVE. They are having problems filling in empty units and I anticipate the problems to continue. They seem to be positive they will fill the units but at this rate with their very poor customer service they can forget about it.

I DO NOT RECOMMEND THIS PLACE THANKS TO THE PRESENT OFFICE AND THEIR VERY INSENSITIVE MANAGEMENT. IT IS NOT A VERY GOOD SIGN WHEN YOUR RATINGS TAKE A HUGE TUMBLE DOWNWARD SINCE THE BEGINNING OF THE YEAR.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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