Park at Hermitage
5900 Old Hickory Boulevard,
Hermitage,
TN
37076
615-883-0209 save favorite
615-883-0209 save favorite
AVERAGE RATING
recommended by:
19%
overall rating:
19%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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Very Bad Choice
From: happytomove2008Date posted: 5/15/2008
Years at this apartment: 2007 - 2008
We should have known this was going to be a bad choice right from the start, when we went to sign the lease, somehow the price had jumped $15 a month from what we were told when we did the applications, and of course no one was there we could discuss it with so if we wanted the apartment we had to either take it or leave it.
The maintenance staff did a great job of responding to problems and correcting them, that is when the office staff actually put in the request for you.
Appliances were old and didn't work very well, took most of our time there to get the refrigerator replaced which froze everything or was too warm, your choice just by touching the control knob. Never got the problems with the oven taken care of and the dishwasher was as effective as setting your dirty dishes out in the drizzle.
The apartment was filthy when we moved in, even though we were promised on the showing that it would be all cleaned up before we did move in, the staff tried to blame work men, but I don't believe work men are going to hang cobwebs in the corners and leave burnt on food in the oven and on the stove as well as food bits in the cupboards.
Tried to contact the regional manager several times only to get an answering machine and no call back, tried to contact the corporate office several times only to get transferred to a line to leave a message and again no call back. The manager of the Park did try to help with some of the issues we were having, finally after I called very very upset and demanded a meeting with her, but it was way to little way to late.
We were all to happy that we had only taken a short term lease and moving day couldn't come fast enough!! There is lots more I could tell you about having to have flooring replaced several times and other nightmares, but I think you get the idea!
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