The Arbours of Hermitage Apartments
#20,363 #11 #483

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The Arbours of Hermitage Apartments

6001 Old Hickory Boulevard, Hermitage, TN 37076
(178 Reviews)
$1,152 - $2,657/mo
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Move-In Specials

Look and Lease Specials: Waived Holding Fee. *Some restrictions apply. Contact the leasing office for more details.

Floor Plans & Pricing

1 Bedroom

1.1A

1 Bed, 1 Bath | 770 sq. ft.

$1,152 - $1,910

1 Available Unit

See Floor Plan Details

1.1 Loft

1 Bed, 1.5 Baths | 750 sq. ft.

See Floor Plan Details

2 Bedrooms

2.15A

2 Beds, 1.5 Baths | 1,110 sq. ft.

$1,410 - $2,379

3 Available Units

See Floor Plan Details

2.2A

2 Beds, 2 Baths | 1,148 sq. ft.

$1,424 - $2,358

1 Available Unit

See Floor Plan Details

2.2A Townhome

2 Beds, 2 Baths | 1,270 sq. ft.

$1,515 - $2,400

1 Available Unit

See Floor Plan Details

2.2B Townhome

2 Beds, 2 Baths | 1,325 sq. ft.

$1,592 - $2,557

1 Available Unit

See Floor Plan Details

3 Bedrooms

3.2A

3 Beds, 2 Baths | 1,325 sq. ft.

$1,787 - $2,599

3 Available Units

See Floor Plan Details

3.2 Townhome

3 Beds, 2.5 Baths | 1,450 sq. ft.

$1,840 - $2,657

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Arbours of Hermitage Apartments Reviews

(174)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2019 - 2023

5/1/2023

Donā€™t move here!

Iā€™ve had the unfortunate reality of living here for the past 4 years. They charge ridiculous fees for things that never get taken care of; ex: valet trash that maybe gets picked up 3x a week and pest control Iā€™ve never even seen, the waterā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2019 - 2021

    7/20/2021

    HORRIBLE. They don't fix their own machines or any other maintenance requests. They let aggressive dogs run off-leash and attack other dogs in the area. As long as you say you're sorry it's fine even when they are off-leash in a non-off-leash area. The managerā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2020

      6/10/2020

      Unprofessional, Maintenance never comes, they up charge on every ------- thing just to be upcharging that ----in dump ain't worth half what they charge....----in office WORKERS Trash as hell mf's DONT know how to communicate professionally AT ALL would not recommendā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2020

        4/8/2020

        We moved in June of last year. We submitted maintenance request because the ac unit was frozen when we moved in. We've submitted 10 complaints regarding the AC freezing up. It was leaking water into mechanical equipment with moldy water in the drain tray. We'veā€¦Ā See More >
          Review Author Icon

          Robnew22

          Resident ā€¢ 2020

          3/11/2020

          The arbors of hermitage is LITERALLY the WORST apartment complex in the area. I've lived here two years, this is the FOURTH management we have been thru. The fees are outrageous, they never pick up the trash, ive had my washer break creating moldy carpetā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2019

            3/6/2019

            This complex was great when Bell management had it but since the new ppl.....its awful. I lived there for 1 year and in the year i called maintenance several times about bugs, air conditioning, carpets and rain coming in thru my closet floor from outside.ā€¦Ā See More >
              Manager

              4/2/2019

              The Arbours of Hermitage Apartments
              Hello, thank you for your transparency and sharing your observations. We always welcome reviews from former clients as it helps us improve for current and future residents. It's disappointing to know that your maintenance issues were not resolved to your satisfaction. I would be glad to speak to you about your grievances directly. Would you please send me an email to info@mileston-mgt.com? In your email, please reference this review and include the apartment name in the subject line or body of the email so that I can get back with you quickly. I look forward to hearing from you and wish you nothing but the best in your new home. Thank you.
              1.0(1 rating)
              Review Author Icon

              Shaner Gobbell

              Resident ā€¢ 2019

              3/1/2019

              On 2/1/2019 my family and I embraced the opportunity to call the Arbours Home. Despite the obstacles of moving, we couldn't be happier with our decision. The kind staff patiently worked with us to ensure our transition and move went as smooth as possible, Theā€¦Ā See More >
                Manager

                3/5/2019

                The Arbours of Hermitage Apartments
                Shaner, your review made our day! It's good to know that our team offered you a warm welcome, and we're glad you're happy with your decision to embrace apartment living. As always, if we can ever be of service, please feel free to call or come by the office any time.
                Review Author Icon

                Resident 594710

                Verified Resident ā€¢ 2019

                1/20/2019

                It's nice and safe. Very quiet, the size of the apartment is great, very big. We are really really happy with the amenities and apartment. Highly recommended. It's a great place to live and the trash valet is awesome.

                  Manager

                  1/23/2019

                  The Arbours of Hermitage Apartments
                  Hello there, thank you so much for leaving such a spectacular review of our apartment homes! It's great to hear how much you're enjoying the community and all the amenities we offer our residents. We greatly appreciate the recommendation to others. Thanks again!
                  Review Author Icon

                  Resident 592753

                  Verified Resident ā€¢ 2017 - 2019

                  1/14/2019

                  For the most ,part we've enjoyed our stay.WE MOVED HERE IN 2017 .ONE OF MY (MRS.MURPHY) FAVORITE ATTRACTIONS IS THE SEASONIAL ,LAWNCARE SERVICES PROVIDE. I GIVE THEM 10 STARRRRS???????????? FOR THE. SPRING AND SUMMER BEAUTIFUL FLOWERS, LANDSCAPING AND HARD ??WORK.??WE DONT USE THEā€¦Ā See More >
                    Manager

                    1/17/2019

                    The Arbours of Hermitage Apartments
                    We're breaking into our happy dance right now thanks to your awesome review! We agree with you that beautiful flowers and manicured lawns really make a difference. It's good to know that the changes we made to the parking policies have been beneficial. If there's anything you ever need, please don't hesitate to reach out. Thank you!
                    Review Author Icon

                    Resident 585524

                    Verified Resident ā€¢ 2018

                    12/20/2018

                    It was okay at first but moving in there was so many things that could have been taking care of before I moved in . And it's not being taking care of as it should ... I'm starting to regret moving in .

                      Manager

                      1/3/2019

                      The Arbours of Hermitage Apartments
                      Thank you for providing a review and letting us know where you stand. We would like the opportunity to gain some more specifics on the situation and hopefully come to a resolution. Please call or come by the office when you have an opportunity, so we can have a discussion. Thank you so much.
                      Review Author Icon

                      Resident 584630

                      Verified Resident ā€¢ 2018

                      12/18/2018

                      The apartment grounds and amenities are very nice. The trash pick up is very convenient except that they only do it 5 days a week and some weeks the dumpster gets full and so they don't do pick up on those days either. That canā€¦Ā See More >
                        Manager

                        12/20/2018

                        The Arbours of Hermitage Apartments
                        Thanks for your review. It's good to hear that many aspects of our community are meeting your needs, and we appreciate your feedback on any issues with trash removal. Please feel free to call us or visit the office if there's more you'd like to share. Thank you!
                        Review Author Icon

                        Resident 584594

                        Verified Resident ā€¢ 2018

                        12/18/2018

                        The old management company is who initiated everything for me they were great and very professional! That's what made me want to live here. Then on the day I was suppose to move in, the management company had changed to Milestone. They were so terribleā€¦Ā See More >
                          Manager

                          1/3/2019

                          The Arbours of Hermitage Apartments
                          Please accept our sincere apologies if you had an unpleasant move-in. Our goal is to have a seamless transition with no service interruption to our residents, so we're disappointed to see that wasn't your experience. I want to ensure that your home is up to par. Will you please contact me directly at support@milestone.desk-mail.com? Remember to refer to this review and the apartment name in the subject line or body of your email, so we can expedite our response. I look forward to connecting with you.
                          Review Author Icon

                          anonymous

                          prospective ā€¢ Visited 2018

                          11/14/2018

                          Last week I was looking for a one bedroom and I looked here I really like the floor plans and the manager Charmaine was so nice and pleasant. I like the location and that they have a gate. They have townhome that is a plus

                            Manager

                            11/19/2018

                            The Arbours of Hermitage Apartments
                            Thank you for sharing your impressions of your tour! It's great to hear that Charmaine made you feel so welcome. We look forward to having you as a part of our community!
                            Review Author Icon

                            Resident 570749

                            Verified Resident ā€¢ 2018 - 2019

                            1/22/2019

                            Overall, we have been very happy with our experience at Arbours of Hermitage! We love the newly renovated features, the spacious lay out, and the affordability as well as the location being so close to the highway, the gorgeous Percy Priest lake, and stores suchā€¦Ā See More >
                              Manager

                              11/16/2018

                              The Arbours of Hermitage Apartments
                              Thanks so much for your excellent review. We enjoyed reading your enthusiastic feedback about our helpful, responsive service and spacious, updated apartment. And we're so glad you find comfort and feel secure in our community.
                              Review Author Icon

                              Resident 567161

                              Verified Resident ā€¢ 2018

                              11/5/2018

                              I don't feel like I've lived in this apartment long enough to give a good answer. I just received my keys on October 31st. This would be a great survey to send out to residents after they've lived in their unit for at least 6 months. Nothingā€¦Ā See More >
                                Manager

                                11/8/2018

                                The Arbours of Hermitage Apartments
                                We appreciate your four-star review and feedback about the favorable first impression we've made. We look forward to serving you for a long time to come. Welcome!
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2017 - 2018

                                10/22/2018

                                so far that i have lived here i have enjoyed it. I love the amenities. I love how close these apartments are to food, fun activities and the lake! Have not had a problem with any people here, very family oriented.

                                  Manager

                                  10/25/2018

                                  The Arbours of Hermitage Apartments
                                  We are all smiles seeing your "love" for our family-friendly community! Our team looks forward to serving you for many years to come.
                                  Review Author Icon

                                  Resident 547291

                                  Verified Resident ā€¢ 2018

                                  10/13/2018

                                  So far so good. No major issues. Wish we had assigned parking. Fairly quiet, helpful office staff, nice layout and clean grounds. Close proximity to the freeway and shopping needs. Close to downtown too

                                    Manager

                                    9/27/2018

                                    The Arbours of Hermitage Apartments
                                    Thanks for your awesome 5-stars! Brittney was happy to help make your move-in process as smooth as possible. Welcome to your new home!
                                    Review Author Icon

                                    Resident 544503

                                    Verified Resident ā€¢ 2018

                                    9/17/2018

                                    Terrible. The community is nice but the gate never works. I've had three leaks in my house at one time four three months and no on did anything. Finally got two of three leaks fixed after he third month but still had ideal with aā€¦Ā See More >
                                      Manager

                                      10/4/2018

                                      The Arbours of Hermitage Apartments
                                      Thanks for reviewing. We regret to see that you've been inconvenienced by maintenance issues. We'd like to make sure everything has been resolved to your satisfaction. Will you please call or stop by the office, if you still need assistance with anything?
                                      Review Author Icon

                                      Resident 535083

                                      Verified Resident ā€¢ 2017 - 2018

                                      8/29/2018

                                      I originally enjoyed living here. Since milestone management took over, however, the quality has drastically declined. Cindy is the current assistant manager. She is very unprofessional and will not help you even though her staff do not have answers and have to referā€¦Ā See More >
                                        Manager

                                        10/4/2018

                                        The Arbours of Hermitage Apartments
                                        Thanks for reviewing. We take pride in hiring exceptional team members, and were sorry to hear about your negative interaction with our new management. Thank you so much for being a loyal resident and bringing this to our attention. I'd love to hear more about your experience to help us resolve this issue, so please email me at support@milestone.desk-mail.com so I can learn specific details. Referring to this review and the apartment name in the subject line or body of your email will expedite my response. Thank you.
                                        Review Author Icon

                                        Resident 532362

                                        Verified Resident ā€¢ 2016 - 2018

                                        8/24/2018

                                        I've had a great experience here. The staff and maintenance people have all been friendly. I've never had an issue in just about 2 years here. The location is great and makes it easy to commute to downtown Nashville.

                                          Review Author Icon

                                          Resident 532308

                                          Verified Resident ā€¢ 2018

                                          8/24/2018

                                          Super helpful and easy to work with. Answered questions quickly and made sure I was happy with apartment and amenities. The complex is very clean and we'll taken care of. I really like the valet trash pickup.

                                            Review Author Icon

                                            Resident 530072

                                            Verified Resident ā€¢ 2018

                                            8/27/2018

                                            Love this community here! very welcoming! love the inside, outside, office, staff and neighbors! feels like home because it is home! very excited we decided to give it a try and live here at The Arbours!

                                              Review Author Icon

                                              Resident 529911

                                              Verified Resident ā€¢ 2018

                                              8/20/2018

                                              This property has been horribly managed ever since I have moved in. I made the mistake of moving in right after the new management company had taken over. They fired all the maintenance staff quickly after taking over, and that was a horrible mistake. Itā€¦Ā See More >
                                                Manager

                                                8/28/2018

                                                The Arbours of Hermitage Apartments
                                                We truly appreciate your feedback regarding the management team transition. As we continue to train and educate our new employees, we continually strive to provide top-quality, polite, and responsive service. I hope to speak with you directly regarding your lease and property concerns; will you please email me at support@milestone.desk-mail.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. I look forward to hearing from you soon. Thank you!
                                                Review Author Icon

                                                Resident 528952

                                                Verified Resident ā€¢ 2018

                                                11/21/2018

                                                The community is quiet and well kept. We are enjoying our stay here so far! The only thing we would change is having a washer and dryer in our unit. The quarter laundry machines are not always reliable.

                                                  Review Author Icon

                                                  Resident 523704

                                                  Verified Resident ā€¢ 2011 - 2018

                                                  8/6/2018

                                                  It is a Great community. Convenient access to shopping, entertainment, restaurants, schools, public transportation, major roads and the airport. Exterior lighting of building entryways, community common areas, parking areas, and sidewalks are conveniently lit and well maintained.

                                                    Manager

                                                    8/9/2018

                                                    The Arbours of Hermitage Apartments
                                                    Thanks for calling our community "great!" We're glad you enjoy the thought we put into our exteriors!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $25. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $25. Restrictions: Breed restrictions may apply.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Balcony or Patio
                                                    • Built-In Shelving
                                                    • Coat Closets
                                                    • Convenient to Interstate 40
                                                    • Courtyard with Fire pit
                                                    • Dog Park with Agility Equipment
                                                    • Fully Equipped Kitchens
                                                    • Gated Access
                                                    • Hardwood Flooring
                                                    • Kitchen Pantries
                                                    • Lighted Tennis Courts
                                                    • Multi-speed Ceiling Fans with Lighting
                                                    • Online Resident Services
                                                    • Outdoor Grilling and Entertainment Areas
                                                    • Renovated Floorplans
                                                    • Resident Lounge
                                                    • Roommate Floor Plans
                                                    • Stainless Steel Appliances
                                                    • Tech Lounge with Mac Computers
                                                    • Tiled Shower
                                                    • Tot Lot
                                                    • Townhome Style Floor Plans Available
                                                    • Two Level Sundeck with Wi-Fi
                                                    • Two Salt Water Swimming Pools
                                                    • Valet Trash Service
                                                    • Walk In Closets
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                                                    Leasing

                                                    The Arbours at Hermitage Apartments offers one, two and three bedroom garden-style apartment homes and spacious townhomes in a prime location within Hermitage, Tennessee. Enjoy living in walking distance to nearby shopping, dining and entertainment venues as well as just moments from the Percy Priest Lake. Our thoughtfully designed homes feature updated interiors with hardwood style flooring, oversized closets and washer/dryers. Look out to pool or serene courtyard views from your private patio or balcony. We have a 24-hour Harborfit fitness center, two large outdoor swimming pools with expansive sundecks, outdoor grilling and entertaining areas and so much more. You deserve the very best in apartment living and our community offers the ultimate Tennessee lifestyle. Call to schedule an appointment, or stop by for a tour today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 178 number of votes by renters, The Arbours of Hermitage Apartments is currently rated 3.1 out of 5 stars.
                                                    The Arbours of Hermitage Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Arbours of Hermitage Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Arbours of Hermitage Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Arbours of Hermitage Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Arbours of Hermitage Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    The Arbours of Hermitage Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: Breed restrictions may apply.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    Look and Lease Specials: Waived Holding Fee. *Some restrictions apply. Contact the leasing office for more details.

                                                    Check Availability

                                                    The Arbours of Hermitage Apartments

                                                    March 2024

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                                                    The Arbours of Hermitage Apartments is a 750 - 1,450 sq. ft. apartment in Hermitage in zip code 37076. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,152 - $2,657. Nearby cities include Old Hickory, Mount Juliet, Mt. Juliet, Madison, and New Baden.

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