Copper Pointe Apartments formerly Concepts 21
401 South Gallaher View Road, Knoxville, TN 37919
865-690-7940  WEBSITE save favorite
AVERAGE RATING
recommended by:
53%

overall rating:
2.9
2.9
2.87 Parking:
3.4
3.36 Maintenance:
2.9
2.94 Construction:
3.0
3.04 Noise:
3.2
3.21 Grounds:
3.2
3.21 Safety:
3.0
3.05 Office Staff:
< | >

It's just not worth the aggravation

From: ccatura
Date posted: 8/13/2007
Years at this apartment: 2004 - 2006
User Response is available. 5 responses
 
Where do I start'.. Ah! Dog poo. Something you will encounter time and time again at Copper Pointe. They have no rules against anyone and everyone allowing their dog's to poop anywhere. You may step in it, play near it at the playground.. it's everywhere so you might as well make friends with it. To tell you the truth, the poop is friendlier than the staff. Especially a smug, cold woman called Maryweather.

Here are some of problems we've had in the 2 years that we lived at this awful place. Barely working air-conditioners, tons of dust in the apartment (which is a result of not cleaning out their vents in heaven knows how long. They didn't even have a record of vent cleaning!). Oh yeah, they told us that it was our fault that we had so much dust! Faulty heating system. One time it took them two days to respond to our request to fix the heating... in the dead of winter! Old appliances such as dishwashers that don't drain or clean your dishes properly. We had them replace our dishwasher not once but four times! One time they left us with a completely non-functioning dishwasher for a week. Inadequate parking. Most of the time we would have to park at a different building when we got home.

Before we moved out, they kept calling us and asking if we can consider moving out a couple of weeks earlier than we had planned. How rude! And when we did moved out, we left our apartment immaculate and they charged us $374 for damages! They claimed that it costed them $80 a pop to clean the bathrooms! $15 to clean the kitchen sink and $125 to shampoo the rug! Not to mention a bunch of petty little charges like .58 cents for water! When we responded to their outrageous claims, they said that it was too late and the charges still stand. They even forgot that we left them a $200 security deposit! They even sent it to collections within a month! Talk about greed. Please, if you don't want more grief than you can bare, do not choose Copper Pointe. It's just not worth the aggravation.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: frobnitzem Date: 03/25/2007
This review was also posted the same day at apartmentreviews.net with the title "There Are Many More To Choose From... Please!".
From: Anonymous Date: 05/17/2007
You are so right. It is the worse place to live. Maryweather the manager has serious issues. The woman is rude. Bethany and Tom are the only polite and nice employees I have encountered.
From: Mmontgomery Date: 08/17/2007
As I stated earlier, this resident was charged fairlyW e do not make exceptions, or we would be violating the Fair Housing Laws.
From: ccatura Date: 09/06/2007
Excuse me, fairly is a lie. Rudely is more like it. Do the fair housing laws state that you should charge residents for things that they don't owe?
From: Anonymous Date: 01/10/2009
Thanks for the review! I had been considering leasing an apartment at Copper Pointe, but with all of the overwhelmingly negative reviews that cite many of the same problems, I will stay far away from this place!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Guidelines for Choosing Living Room Chairs - Dec 22
   How to Reduce Noice with Fabrics and Furniture - Dec 22
   Renting in Denver: 4 Laws You Should Know - Dec 22
   Should I Hire Apartment Movers? - Dec 22
   Strategies for Decorating a Small Living Room - Dec 22
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Copper Pointe Apartments (formerly Concepts 21)
          Knoxville apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif